The ceiling on the bottom floor is not high enough or something. I couldn't breathe. I needed out the moment I walked in. Instead I ignored my craziness and circled the store three or four times just looking to see if I could find someone, anyone to ask the standard " can i help you with anything? " to that the answer is unfortunately no. I did finally find workers...about four or five of them were huddled around a counter laughing and gossiping about other customers (not that I was listening) Ok fine I was listening...But it wasn't hard I mean they were being very loud and annoying. It's weird I'd complain about walking passed the men's fragrance section usually because it always seems like they are Gil from the Simpsons just begging for a sale but not this one. This carsons has employees more annoyed at you even being there. read more

I was kidding about the men's room not having a baby changing station, just so my lady would change the diaper and not me. Carson's is very considerate of the fact that Fathers do care for their children during infant stage. We spend a lot of time in the mall and grateful that Carson's elevators work and I don't have to adjust the stroller to go up and down escalators! read more

Carson's - Department Stores Near Me - North Riverside, Illinois

Not worth the one star, shoe department horrible!! No sales person on the floor to help clearance area is bare this place is like a tomb read more

Carson's - Clearance department!! - Department Stores Near Me - North Riverside, Illinois

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This location has all items marked down 50-70% plus bonus percentage off. It'll permanently close its doors after all items are sold, including fixtures. I spent about $200 and bought clothing and shoes for three people. Fall outerwear was 85% off. Considering the dire circumstances, the customer service reps were cordial and attentive. Wishing their employees the best! read more

I was in carson' s on friday the 23rd of march at north riverside mall location inwas buying bed sheets that was on sale for 49.95 a set an inwas going to buy 2 set and use a coupon that if you spend $100 you will get $50 off and i get the coupon quite often, well i was going to use that coupon on friday but they wouldn't do it because the said i couldn't because i was 2 cents short not $ 2 dollars but 2 cents. I now understand why they are closing if they were willing to miss a $ 50 dollar sale for 2 cents.....REALLY!!!! That's why they are going out of buisness. Thanks 2 cents short read more

No mirrors in either mens' dressing room. Seriously!? Did some overpaid consultant convince them that would result in higher sales? I threw a pile of potential buys on the floor and walked out. Dim lights - nearly pitch black in the men's department. Disorganized racks. No staff to be found anywhere. And did I mention that they have NO MIRRORS IN THE DRESSING ROOM? Wow. read more

A pretty decent store, with some good sales. Nothing exciting, but it's a good go-to place for housewares and other basics. The service isn't anything to write home about, but whaddya expect? This ain't Nordstrom's, baby. read more

Usually I love Carson's, but this one is substandard. Cluttered, small selection, associates that aren't very helpful.... I could continue but won't. I will finish by saying, if you shop here be prepared for poor service/ selection. read more

Im a huge fan of Carson's or should I say Im a huge fan of their 85% off sells. Whatever the case every since Macy's took over Marshall Fields I've been shopping at Carson's every since read more

The Carson's in north riverside needs a facelift. Their selection is very limited. You can never find what they show online and I couldn't use my coupon on a pair of levis.sucks... read more

On a recent trip to this location it was nice to see an overhauled shoe department. I agree with others that I mostly avoid this place, except for the occasional convenience and curiosity that comes from a "let's see what they have" moment. I think the selection has been average and I'll give them credit that they look like they're trying to be 'something.' The display, overall comfort and layout of the shoes has at least greatly improved. There is more room to move around and a new rear room used to house the clearance items in one spot. I purchased a couple of flats (Rocket Dog) that were different from the pack, but that I don't expect to last too long---on the first day I wore them, the cheap rubber soles on the bottoms of both pairs were already flaking off. After glancing around, discount coupon in hand, I was inspired to check out the clothing. Only the Calvin Klein section seemed to have a degree of appeal and plucked a trench coat from the rack to check the look. It didn't take long to realize that this store seems to have forgotten some basic rules. One, you need mirrors to see the clothing and appraise if it meets a minimal standard to move on to the dressing room. A quick glance against your body to check a color or a length perhaps. None to be found---and I searched high and low. The dressing room i did find nearby had all of the doors locked and no central mirror there either. No mirror?! ummmmm...mistake? Or are you still remodeling? The absence of both of those details is only made worse by an absence of personnel. The trench coat made its way back to its home on the rack, and I proceeded to the one thing I knew I could find: an exit. A couple of years ago I made similar observations at a JC Penney in the same mall. In fact, there may even be a yelp review about it still on display. Fortunately, employees/managers were interested in the feedback and a subsequent trip back revealed that they upgraded and made the needed changes to their store and procedures. But the recent observations at Carsons are what I would consider to be major obstacles to shopping. Call me crazy, but if we've taken the time to come to the store as customers, shouldn't the benefits of an in-person purchase consideration outweigh (or at least be different) than the blind online experience? Perhaps Carson's has removed all of the mirrors to avoid looking into one. read more

There is mice running around in the evening! I was waiting in line to pay and I saw 2 of them running. I gasped a little and the employee behind the register said oh you saw them? And I said yeah how can you work like this? And she said that's nothing there in the break room too. She eats while there running around! This place is not sanitary at all. I couldn't believe how these employees are working under these conditions. read more

took my mom here cuz she was lookin for some blouses on sale. very close 2 our crib but i dont really like this mall or this store. they didnt have a variety of the blouses she was lookin for. nor did they have any polo shirts on sale that she wanted to get. i did however get a coverall that i can wear over my bathing suit. i thought it wa son sale for $29 but it was an even better deal when i got to the register -- $19.99! I love when that happens! who doesnt appreciate a great deal!? read more

This is one of the most poorly run stores in the chain. The product is displayed nicely and the store seemed overall clean with minimal mess around the departments. Signage is an issue as things were not properly signed and many prices were wrong. Many items not tagged correctly. Most if the service counters did not provide service, just an associate with an excuse not to ring you up and pass you on to a other counter. One lady associate told us her register stopped working right after she rang someone out. There were no customers near her area and for the previous 10 minutes she was chatting with another employee before we asked to be rung out. Many of the other Carson's I go to usually will manually override the register when using coupons, this one wouldn't budge. Even after the coupon went thru she said she was certain an item wasn't supposed to be used with the coupon & changed the price back. Needless to say the store lost a sale. I'll be back again but only if I have to for an exchange, return, or to pay a bill. read more

Beware of extraordinarily high prices on small kitchen appliances! I just did some Christmas shopping there last weekend. I also shopped the same day at Bed Bath & Beyond. The difference in prices blew me away. The 4-slice Cuisinart toaster was $129 at Carson's, while it cost $69 at BBB. The Cuiinary Griddler cost $150 at Carsons and only $99 at BBB. How could there be such a huge difference?? In addition, I was able to use two coupons for 20% off at BBB on each of my items. The Carson's coupons were only worth 10%. Guess where I did my Christmas shopping?? read more

tom ( the shoe manager ) is the worse employee ....he dosent help his costumers. I bought a pair of shoes and they turned out very uncomfortable. I paid $50 . and i even open a credit card and he cannot help in any way. he was very rude. he even said i should go to another store. DONT GO THERE!!!!!!!! I wont go there ever again and im closing the credit card. read more

i bought a calvin klein shirt for around 50$!! and i try to return it like 2 days later brand new and they give me credit merchandise because i didnt have my receipt. im beyond mad and i payed for everything on my debit card. i give this store 1000$s of dollars in business and im fucking done read more