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    Ashley Stewart

    2.5 (10 reviews)

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    I was greeted immediately by the staff and they were very friendly. The clothes are stunning and I cannot wait to go back!

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    16 Suitcases - Mannequin

    16 Suitcases

    (19 reviews)

    $$

    Extremely Disappointed - Faulty Product & No Accountability…read moreI purchased earrings from 16 Suitcases on July 19th and asked about the return policy at checkout -- I was told 7 days. The next day, I came back because the earrings were clearly faulty (they wouldn't unlatch nor could I get them off the label). I was then told there's a no returns on earrings policy -- something that was never mentioned and not posted anywhere in the store. I left the earrings with the shop in hopes the owner would review them and see the issue firsthand. Over the next 3-4 weeks, I called weekly, left voicemails, and spoke with multiple staff members -- no one ever got back to me. I called again last week and was told the owner would reach out. It's now been 5 more days, and still nothing. I've been patient and respectful throughout, but this level of disregard is unacceptable. The store has both my money and the faulty earrings -- and I've received no explanation, no resolution, and no follow-up. I truly feel I've been taken advantage of. Disheartening experience from a place I expected better from.

    Michelle helped me find the most perfect sunny yellow spring dress and gorgeous soft denim jacket…read moretoday!!! Thank you!! I was in a rush and Michelle quickly checked the back room for my size, rang me up, and I was on my way in 10 minutes! Big sale going on right now. Lots of cute items in the racks in the back! I will definitely be back!

    Ashley Stewart - accessories - Updated May 2026

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