Beware. They have a very unreasonable return policy for the holidays. I shopped there on two…read moreoccasions right before Christmas and bought several items each time. I brought back 2 items today (January 14th) and was told that all items had to be returned by January 10th. No exceptions. And what really shocked me was that they wouldn't even give store credit. And the items were not seasonal- they were earrings and a neutral purse. I will definitely avoid shopping in this store again.

Outstanding customer service! Their stylists help me put outfits together! Beautiful clothing at…read morereasonable prices. I buy all my gifts here too- huge selection & beautiful FREE gift wrap. I buy all my clothes & gifts at Vintage Charm; 1 stop shopping w/ Little Charm, children's shop & Four Sons Mercantile, mens shop, on the same block!

While the designs are lovely, I would not recommend ordering online until you confirm the item is…read moreactually available and will be shipped. Designer is nice and responsive but confirm specifically before paying. I ordered a lovely print poncho for $50 and was mailed a mass produced very inexpensive too small tunic/tank top/shift dress. The kind they sell in Walgreens or CVS. No apology no exchange or refund. The physical studio closed shortly after.

The styles are unique. However, I did not have a good online experience. I hope yours is better.read more

I shopped here earlier this week, and it's easy to fall in love with the goods. I did enough damage…read morein 30 minutes! Greta was accommodating and has a charming personality, much needed in the retail industry. I love their collectible wall hangings with quotes.Not to forget their giftbags are adorably cute and they do a great job wrapping presents.

Wide assortment of home items. They also have items by artisans. Cute felt finger puppets and felt…read moredog. Friendly employees, nice variety of items

I was in need of a couple new suits and jackets. Met with their staff. Purchased a number of items…read moreand had tailored on premises. Incredible deals recommended!!

Hidden diamond for sure! Beautiful, upscale designer fashions for women & men. One of a kind items…read moreand accessories. Over the top customer service!

K&G Fashion Store is such a great place to shop! Has all the latest outfits and all of their items…read moreare good quality. They even had exactly what I needed and I got it with a wonderful price. They have a large inventory, they are always well-stocked. Their store is so clean and nice, also its not crowded there, you can shop quickly and checkout so fast. They have so many good selections for shoes, clothes, and also items for kids. The prices of those items are fair and reasonable, so stop worrying because you can buy anything without breaking your pocket. Customer service there is so awesome, I can say that this is the best place to go and shop. I will definitely come back at this store, and I will recommend this to my friends and family.

Today I had a the most horrible experience I have experienced in my entire live. I asked this team…read moremember named Victoria if she could help me finding something and her response was "I can not help you, go look the things by yourself". She almost yelled at me and she was very rude. 0 stars to this place, I hope she gets fired

I recently visited for an Amazon return and was taken aback to see an elderly woman with a walking…read moreaid, visibly distressed because she had to walk down a broken escalator from the second floor. Only to learn from a staff member that it had been inoperable for several days and the elevator was also out of service. For a major retailer in 2025, that's unacceptable. On top of that, the store feels extremely overstuffed with merchandise, making the aisles cramped and cluttered. It creates a bargain basement vibe instead of the clean, easy to shop experience I once knew. The prices are great when coupons or sales hit, including the 25% offer that you're given when you drop off an Amazon return there. But the overall feel of this location makes it seem like it's in decline, with little effort to improve the customer experience. Note: Amazon returns are on the second floor until 8p. After 8p, it's on the first floor.

On Saturday, November 15, I placed an online order using a one-time use 40% off coupon to purchase…read morethree sports bras to be picked up from the store. When the items were ready to be picked up, I took my daughter to the store to pick them up and try them on so we could exchange them or a different size if necessary. Two of the three bras were good except she needed a smaller size. The third she didn't like so we needed to return. We found the two in the right size and went to the checkout counter. I told the cashier that we wanted to exchange the two and return the others. He asked for the receipt. I told him it was an online purchase for store pick up so I didn't have anything other then the bar code on the pick up bag, the email with the bar code, and the in-app bar code that you click on if you need to return something in the store. He said that none of these options was acceptable for an exchange. I thought this was ridiculous and told him so. I then said fine, I will return them to my original payment and repurchase them with the 30% off coupon since he wouldn't honor the 40% off coupon I used to purchase them originally. He said he needed my ID to do this. I only had an expired ID on me so I got very annoyed and went to my car to get the regular ID. I made a scene for which I am not proud but I was frustrated with the lack of customer service and the lack of knowledge of your return policies. When I got back with the ID, he went to give me a merchandise credit instead of a refund to my original payment method. I got upset. He asked the girl next to him who told me that since I didn't have a receipt that came out of a printer in the store that an refund and an exchange were not options. I continued to get very angry but at this point they were not being helpful nor were they calling a manager to check if there was another method to make this exchange or refund. They gave me a merchandise credit, which I then used to purchase to two bras that should have just been an exchange. The cost of this was 30.78. There was a balance on the credit but I didn't check any of this until I came home. The original price I paid for the three bras was $36.28 The merchandise credit I received was only $32.53 So not only did I have to pay more for the two bras because they wouldn't do an even exchange for my original purchase that used the 40% off coupon, but they also didn't even give me credit for the full amount I paid for the three bras. I have been a Kohls customer since I was 18 years old (over 30 years ago). I have a credit card with the company. I have always paid my bills on time and have shopped at the store at least 1000 times. This was an incredibly disappointing experience. I felt like I was being told I was crazy for trying to exchange them. I checked the policy and I was well within the parameters of an even exchange for the two bras and a refund to my original payment method for the third. When I got home from the store, I contacted Kohls customer service via the chat on the website and was told that there was nothing they could do since this happened in a store. So basically, the store couldn't honor your policies because I made the purchase online and the online store couldn't honor them because I tried to return them in the store?!?!?!?! Very disappointing.

Super adorable vintage, consignment and gift shop! We were shopping on a Saturday afternoon and…read morealways wanted to go in here. Lots of American flag items and hand poured candles as you walk in. Fun things to look at. My friend found some really cool artificial flowers for less than $10 that looked very real. Nice variety of homewares and jewelry. Loved the different kinds of dangling earrings on display. Very nicely decorated store, friendly girl at the counter. I got some cute beige smilie ankle socks for $5. If you are looking for a unique crafty gift this is a great place to shop.

I went to see got a vintage thrift store experience today and found that this business is…read morepermanently closed...

Popped in for a simple watch band adjustment. They took care of it immediately and it fits…read moreperfect. They refused any payment. I will be buying my jewelry from these guys in the future.

I saw a slide 14K slide mount on the internet and called James and Williams store to inquire about…read morethe piece. A young girl named Melanie helped me. Their advertisement said it was a 14K yellow-gold bezel. I asked 3 times if it was solid gold or hollow. Melanie said solid. After I received the item I looked for the 14K gold stamp; there was none. After receiving the piece I called Melanie back to again confirm 14K solid yellow gold, she was quite snippy and rude. She reneged stating only the bezel was gold and the cage was not solid gold. Why was it advertised as 14K gold? If the bezel was indeed Stuller I am sure it would have a 14K gold stamp. Not a lot of integrity here! I've worked at a jewelry store. I know what a loop is, most stores have testing equipment to determine gold authenticity. I would never do business here again.

I loved this little boutique!! The owner was quite personable to every one. It was perfect for…read moregifts, clothing and she had the cutest hats. I hate that she is retiring... everyone deserves a time to really enjoy life. Well wishes and happy retirement

A very nice mix of tempting European inspired fashions, with unique jewelry, purses and very…read morehelpful staff. What's best about this store is that everything is a bit different from a dept. store, a typical boutique, a mass merchandiser or an outlet store. Everything here screams "I'm special," which it is. Prices are slightly higher than the competition in the mass market, yet on target for those shops featuring more stylish or fussy in terms of manufacturing, items. Couldn't resist buying a beautiful scarf and cowl for the colder weather.