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    Kohl's

    2.6 (30 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

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    Archie F.

    We love visiting Kohl's. They are so organized and bright. The kitchen section has a nice selection. The location of the changing room is awkward from the men's section, but otherwise, this location offers good prices and friendly staff I do want to share that while I was shoe shopping, I used a kiosk to double-check that the sale tag on the shoe was correct. It was not. These women's running shoes had a sales tag of $52.50. The kiosk showed $59.99. I asked a young man working in the shoe area. He checked the price on his scanner and it was $59.99. I mentioned that the tag was wrong-I showed him-and he just said, "yea, its wrong." Well you're not going to fix it?! Someone else is going to have an unpleasant experience when they go to buy them. At least report it to management. I mean, the kid wasn't even straightening shoes. Overall it was a good experience.

    Rosa J.

    "Kohl's" is one of the popular retailers people like to shop during the holiday season. Before heading to a brick-and-mortar store, I usually do a quick reconnaissance on their online shop. I had an eye on the black "Madden Girl" long puffer coat. However, the North Riverside location doesn't carry the line, or doesn't seem to have this particular item. I then found this at the HIP location in Norridge, but I didn't fit me like I wanted to. I also noticed this location doesn't feature "Muk Luk" cold weather accessories. Did I miss it or was I correct? "The Holiday Return Counter" always has a huge line a week before and after Christmas. If you're tying to do a return or an exchange, plan your time accordingly. I observed a strange pattern when I was about to head over to one of the checkouts. The register area near the "Harlem" exit was aggregated with people. One by one customers began to form a single file line. I then recalled seeing the other available registers near the "Cermak" entrance. There were literally two (2) people in front of me. The entire checkout was painless. I also was offered a coupon, even though I believe the Kohl's charge cardholder gets at least 15% off or some discount perks on many of their promotional periods. For the most part, the store was organized and didn't appear to be "out of control," like the Lincolnwood Town Center store.

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    12 years ago

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    13 years ago

    The More you Know! Not my favorite Kohls, but it gets the job done!! It could be a little more organized.

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    11 years ago

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    Ask the Community - Kohl's

    Review Highlights - Kohl's

    Actually their kitchen section is pretty nice.

    Mentioned in 2 reviews

    Read more highlights

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    16 Suitcases - Mannequin

    16 Suitcases

    (19 reviews)

    $$

    Extremely Disappointed - Faulty Product & No Accountability…read moreI purchased earrings from 16 Suitcases on July 19th and asked about the return policy at checkout -- I was told 7 days. The next day, I came back because the earrings were clearly faulty (they wouldn't unlatch nor could I get them off the label). I was then told there's a no returns on earrings policy -- something that was never mentioned and not posted anywhere in the store. I left the earrings with the shop in hopes the owner would review them and see the issue firsthand. Over the next 3-4 weeks, I called weekly, left voicemails, and spoke with multiple staff members -- no one ever got back to me. I called again last week and was told the owner would reach out. It's now been 5 more days, and still nothing. I've been patient and respectful throughout, but this level of disregard is unacceptable. The store has both my money and the faulty earrings -- and I've received no explanation, no resolution, and no follow-up. I truly feel I've been taken advantage of. Disheartening experience from a place I expected better from.

    Michelle helped me find the most perfect sunny yellow spring dress and gorgeous soft denim jacket…read moretoday!!! Thank you!! I was in a rush and Michelle quickly checked the back room for my size, rang me up, and I was on my way in 10 minutes! Big sale going on right now. Lots of cute items in the racks in the back! I will definitely be back!

    Kohl's - deptstores - Updated May 2026

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