I love JC Penney , along with Playtex bras, Alfred dunner, turtle necks, elastic waist skirts, good…read morestrong socks, great pearl jewelry, nice purses,

I am writing to express my extreme dissatisfaction with JCPenney. I hope anyone who reads this…read morereview does not purchase any mattresses from JCP. I purchased a queen-size Sealy Posturepedic Firm mattress set online in March 2023 for $981. The set went flat just short of 24 months. Upon checkout you see that you have a 10-year limited warranty on the product, but no mention of a second hurdle--SCAM by JCP. The SCAM is JCPenney's "mattress policy." If the product is more than 120 days old the customer must pay a 15% restocking fee, and reorder a replacement set, but gracious JCP will waive the $85 delivery fee. Then after the replacement set is delivered and the defective product is entered into inventory, the customer receives their "initial" payment back. Have you ever read or heard of such fraud? Think I am lying, read it for yourself. Here is the link: https://www.jcpenney.com/m/furniture-and-mattress-return-policy I entered a BBB review and several Corporate Customer Relations representatives called but everyone "apologized and said I was a valued customer." I then said just forget it I don't want to pay almost $1,000 upfront again from YOUR store. I was told they would waive the "20%" restocking fee but I still had to pay the $85 fee to have the defective product retrieved and then once again when the item was entered into inventory at the warehouse I would receive a refund. Then I received an about-face decision that my only option was to pay upfront AFTER I emailed the CEO of JCPenney.

It is more than a clothing store, it's a gem for nice hidden treasure most days, if not return the…read morenext and im sure you will find something to your liking.

This was my first time coming here and I had absolutely no clue what this place was, is and what…read morethey sold. Basically think of it as the Forman Mills in Burbank but scaled down. This place is really friendly, very quiet. I bought so much stuff here for my house as I'm in perpetration for a party and this place was really awesome. Staff was decent. Definitely will come back.

Not the best location to patronize. You can't shop comfortably without the employees following you…read morearound and making you uncomfortable. A couple of the workers were rude and one of them stole an item left in the return bag.

No type of customer service girls were rude. Didn't even feel comfortable shopping they were…read moreeverywhere I went I felt like I was being watched and someone always had a comment at things I was looking at. Racks were out on the floor and one girl didn't want me to sort through it as she was fixing it to go on display

Please do not be rude to me just because I'm too small to fit into anything in your store...my $ is…read morejust as good as your customers that are buying clothes for themselves! The man & I popped into this store to do some holiday shopping for a woman on our Christmas list. In terms of clothing, I would compare it to a NY & Co for the larger woman. They seem to have quite a few basics that aren't overly pricey. However, that is about where the upside of this place ends. I was scouring the store to put together a few cute ensembles, but seemed to be running into the same recurring problem...nothing in the size I needed. I sought out a saleswoman to inquire if there were additional sizes that weren't on the floor. The lady was at least nice enough to turn her head in my direction before replying with a curt 'no' & resuming her conversation. We managed on our own to locate some sizes & make our selections. At the register was when I started really losing my cool. "Would you like a gift box? That will be $0.50 each". "No we don't have gift receipts." IT'S 2008 people, get with the program! So now we have to give the recipient our original receipt in case she needs to exchange something. What a mess. Basically, I might be willing to go into a different location, but I will certainly never waste my time at this specific store again!

Three stars becuase the customer service at this locatoin is good. They ladies working are…read morefriendly and you can joke with. They always seem to be in a good mood. Avenue has changed over the past year - in terms of style and price. The store seemed to have double the price of all their clothes, but the quality is the same. Clothes used to be around the $18-$32 range and now everything is around $48+. Not really worth that price, but when you have coupons combined with sales, you can get a good deal. The clothes used to be more stylish - now they are bordering on old-lady-ish. Not sure why they changed their style. Very disappointing.

This store and the associate was so helpful. There was a great selection and had a majority of all…read moresizes .

The customer service was awesome and amazing! A wonderful and very large selection of dresses!read more

Super friendly service, they don't follow you around the store as if you're going to steal…read moresomething. Everyone that I spoken with was helpful, especially the wig lady. Im sorry I forgot her name but she was so helpful and understanding. I like the location and it has everything that you need and even the things that you didn't even know you needed..

Top tier beauty supply for all your needs…read more Staff are helpful and nice. They still watch but don't follow you around the store which is a relief. I buy hair oils and kids hair products etc.

The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location

Excellent and prompt service. It is a very convenient service which I highly recommend for people…read morewho are extremely busy.

I'm thinking the name has changed to the lit cafe . The service was great , I got two drinks : one…read morewith Cbd and one with thc. They were very sweet , more sweet than my liking but were tasty. I will come back if I'm in the area.

This place made our trip to Chicago the best experience. We originally ment to walk into the store…read morenext door. But we are so glad we made that mistake lol. All their treats and drinks are perfect. Definitely would go back.

The place was a mess. The have a decent selection but you couldn't see it thru the tossed clothes…read moreeverywhere. The prices were not bad from what I was looking for . It is a place for a bargain definitely.

Why have security tags on items if security is not going to check why they are going off & TURN…read moreTHEM OFF! Every Ross store I go into there are those silly alarms going off & it makes it hard to shop there.

I had some spare time after watching a movie at Ford City AMC 14, so I dropped in to see what Ford…read moreCity Mall was all about. The word on the street is that this mall used to be the spot back in the day, but from the looks of it, it isn't what it used to be. I believe that saying this mall "still is outstanding" is totally an over statement because there is nothing outstanding about it other than the history of it. And I do believe it has stores that should not be part of it due to sales being pricey, or at least prices should be adjusted. I have mentioned this a few times to my colleagues, but I believe that malls should get with the program. There needs to be positions inner mall that allow clerks to sale on online websites like Amazon and eBay to keep sales going. There could even be an incentive by giving a certain percentage off if you visit the mall, but that is just a recommendation from someone like myself that shops online. Out of the stores and restaurants inside, the ones that caught my eye were Customized Teez, The Modern Man, The Shop, Relax Center, Foot Locker, New Cajun Grill, Fruit God, and Smokehouse. As for 'Customized Teez', it had the cutest t-shirts that made me giggle. If you are into cute t-shirts relating to today's culture with funny captions, I recommend stopping in. At 'The Modern Man', I fell in love with the dress shoes and many of the flashy looking dress suits which came in velvet and sequin, but many of the items were totally out of my price range. I cannot remember the last time I purchased from a 'Foot Locker' store, but every now and then I like to stop in to view the lackluster selection of running shoes it has which nothings changed. As for 'The Shop', other than taking interest in the 'Dropout Bear' t-shirts (Kanye West trademark), I took an interest in a flight jacket inside of this store. I would say that 'The Shop' would be the only store I would shop at other than H&M. And finally, the last thing to catch my eye was the 'Relax Center' which is your place to get a traditional Chinese massage with prices ranging from $12 to $80 depending on your selection. During this visit I wanted to tour its basement which is known as "the connection" (Originally called Peacock Alley from the late 1970s through the 1980s), but being that there was not much activity in it I left it alone. The mall itself is beautiful considering that it has been around since 1965, and one of the first regional malls built in Chicago, but I personally believe that it is far from being salvaged. Despite its decline, it does have significance to those that live in the surrounding area, or those that have visited it in its prime, but I have to say that the only reason I would return at the moment would be to get a Chinese massage at the Relax Center, or to purchase a cute t-shirt from Customized Teez. Now, if I were a teenager, this mall would be the best thing since sliced bread, but since I'am in my late-thirties I will pass. Thomas G

Honestly fun to walk around but otherwise in a shopping sense not the best place to be not much openread more