Completely lazy customer service, with mixed/improper expectations. Called for 3 days, each day…read moretold would be serviced later that day. Each day, no call, no show. Excuses each time pointing to bad to be management and disorganization. On the 4th day (today) , was told someone came out the prior evening but no one was home. I was home all day/evening and was awaiting the pre-call that I was told repeatedly that I'd receive, so I wasn't sitting by my door waiting for someone to knock. When I explained I got no call, they read back the phone number they had, which I had repeated every time I called, and the last 4 digits were swapped. The rep just said, "Oops, that's the problem then." Yeah, no one read call my number to confirm and recommended they start doing that after the rep gave another excuse of "receiving so many calls to their office." When I asked to get priorized today as my young child would be coming over for the weekend today and was told they could "try, but..." and when I explained this has become ridiculous they defaulted back to saying "no one was home last time we tried" and I referred back to THEIR expectations set that they would call when ON THEIR WAY, then why still show up when no one answered because they called the wrong number? The rep got incredibly irate and aggressive and I asked if I should call another company since they can't seem to keep up/adhere to expectations, to which she yelled "yes, I think you should" be hung up. I know this is the hot season and it's busy, so give proper expectations, confirm you have correct contact information, keep your customers updated and for God's sake, take accountability and hold your temper... Unprofessional, unreliable, incredibly unpleasant company to interact with.

I called for furnace being out, within 1/2 hour Brad was here inspecting and reset the furnace!…read more I'm very happy with the explanation and quickness of response by Air Management and service by Brad!! Thank you!! Diane Schirmer '

Installed a new A/C and furnace, very professional, easy to recommend. Over 26 years in the area…read morethey kept the old units running long past their prime

Bob at Air-tech Services has saved us twice now. He always calls back immediately and he won't…read moresell you something you don't need. 1) Our A/C went out on our upstairs furnace in Jun 2021. I got several quotes, Bob's was not only the best but he said I only needed the A/C replaced, others wanted to sell us the furnace plus A/C. 2) Jan 2022 our heat went our on our downstairs furnace on a Friday and our house was getting cold. I called Bob, he was already busy in the middle of another job furnace, but Bob took the time to help me over the phone. I'm pretty handy so I took it on. Through a few texts and phone calls he helped me identify the problem. It turned out to be the controller board. Bob got me the replacement board, I installed it and got my heat up and going again.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

Erik was great--he was professional, knowledgeable, and customer-centered. My AC system wasn't…read morerunning, but he was able to fix it in under an hour and at a very fair price. Even after he diagnosed the problem, he checked on the rest of the system to make sure everything was functioning and explained what he was doing and checking for. I will be using ThermPro for any HVAC issues I have in the future because I know the job will be done right and priced fairly.

AC annual service done today. Good, knowledgeable tech. Woodstock always gets things done right for…read moreus.

Original installation four years ago was perfect. Conducting regular maintenance also without flaw…read more Would definitely recommend.

Had a problem with my furnace and the techs at J and G came to my house diagnosed the issue that…read moresame day. The other HVAC company I called before them said that they were too busy and the other said I needed an entirely new unit. Jose @ J & G diagnosed it with in minutes and it turned out to be a sensor. Saved me literally thousands of dollars and fixed it in less than 1 hour.

From the owner: HVAC has been my passion since 2003. I continue working on and advancing my education to improve my…read morecraft. I am available for residential and commercial projects. I guarantee honesty with all of my work. I will troubleshoot the issue and make sure my clients understand the problem. Solutions are discussed together, options are always available. I look out for your financial benefit and satisfaction. -Jose

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Rip off! Stay away from this company. Charged 500 dollars for a 40 dollar part with labor that took…read more30 minutes. Takes advantage of elderly people. Also, had them do a furnace cleaning. Just as dirty inside the compartment as before they came. And left dirt on the floor. Vacuum maybe?!

Excellent diagnostician. Issue was identified and clearly explained in an understandable manner…read more Can't beat the service. Same day appointment and technician arrived as scheduled and sent an arrival message message. Fairly priced. What else can you ask for?

Reliafix came out to assess and repair my dishwasher that was malfunctioning. They were quick to…read morerespond, fairly priced, and showed up during the time window that was given to me. The technician, Nick, was friendly and helped fix the issue in a timely fashion. Would recommend their services to others

If you want (simply put) perfection ,these people are who you want…read more great service and very professional. they explained how everything works and made sure we understood the system. customer service was great great people to work with . Highly recommended !!

I Highly recommend R&R climate control. The replacement parts for my furnace were extremely hard to…read morelocate but the wonderful team at R&R did not give up. They were very professional and I will continue to use them as my HVAC contractor. Very Pleased!!