I would give them zero stars if I could. They did a very poor job. We hired them for a move out deep clean. They left several spots just as they were earlier and when I said it's not clean the lady said "that's all we can do" ! Pathetic customer service. I later reached out to her to clean those spots again and was even ready to pay again and she blocked me on messenger! I mean this is the worst service and customer care ever. Would not recommend at all. If you are looking for reliable cleaning services, please look somewhere else. They were a complete rip off. read more

I take absolutely no pleasure in writing this less than glowing review but I feel it is necessary and can possibly help others. I filled out a form on Yelp, specifying my needs for a (deep) cleaning service as soon as possible, as we were expecting guests for a funeral. I had a budget of double what this company was asking for, knew what I needed, and expressed it clearly in writing. What I got in return was very sketchy and unprofessional at best. Frankly, using this company was a last resort for me because of other reviews of them constantly being late and even not showing up. My original appointment was changed to some hours later. This did not bother me so much because of the effort made to communicate clearly. However, that is where any decent communication began and ended. One woman showed up, speaking very little English. After not being able to effectively communicate, I called my friend to translate for me. I'm not sure how people think it is feasible to send someone to do a job when they are not able to communicate. This is very unprofessional. The woman told my friend she was instructed that she was here to clean for 2 hours. This is not what I asked for so I sent a text message to Jair asking if the fee was going to be modified. He said he'd reach out in 25 minutes. An hour later, a pregnant woman showed up, eating food from a container. She smiled but didn't say anything. Confused, I text Jair again, letting him know someone else showed up and asking if he could help me understand what was happening. At this point he called. I asked if the job and fee was being modified because the woman said she was to be there for 2 hours and although the bathrooms were "done", there were still cobwebs and areas missed. I felt like he was gaslighting me as he said, " Do you want them to stop and leave? Maybe the job was bigger than you thought. Deep cleaning is charged by the hour." Deep cleaning is EXACTLY what I asked for! I was more than prepared to pay for it with a nice tip! I didn't feel like arguing with him so I got off the phone. What the ladies cleaned, as in actually touched was fine, however, they missed the entire family room and what they did in some areas was half done. My fridge was done partially, leaving the second drawer and freezer completely untouched, along with the side shelving. Sadly, this is not a company I would recommend, nor will I be using them again which is a shame because this was my first experience with a much needed cleaning service, and I am in the market to continue, but not with this company. Because of the incomplete job that was done, I am in need of another cleaning service to clean what was ignored by this company. read more

DO NOT USE THIS CLEANING SERVICE. They were supposed to come at 11:30am and texted me at 11:47 saying they can't come because the cleaner had an emergency. Their pictures show a team of people coming to clean with a van and their own cleaning supplies and told me only one person would be coming to clean my apartment and then continued to harass me over text saying "why don't you clean yourself" not reliable and threatening. Do not use this service read more

Thank you for your clean work. Reliable, fair price and on time. Our home has been under some construction and upgrades for sometime... and Lissy's Maids picked up our dirt and dust settling in. read more

July 25, 2020 Update: Jair reached out to me again to apologize. He said there was a mixup on that day and that they normally do not work like this. I agreed to receiving a refund via Venmo, and he sent the full refund right away. I am happy that I received a refund for the cleaning job, but obviously am still confused on why he was not at the site (and was over 45 minutes or more away). I would recommend clearly reviewing the specifics and terms of any cleaning job you might hire them for. Updated from 1 star to 2 stars for offering resolution for the lackluster cleaning service provided. read more

Carrada's Cleaning Service - Obvious stains in cabinets after deep cleaning - July 2020 - Home Cleaning Near Me

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I wouldn't use this service again. The first time I scheduled a cleaning, they were a no-show which was frustrating after getting my apartment ready for them before I was leaving for a trip. A few months later I tried to schedule another one-time cleaning and they were 2 hours late, with very little communication letting me know when/if they'd be arriving. Unfortunately the woman cleaning my apartment didn't speak any English at all so I couldn't communicate some areas and questions I had. The cleaning was fine, but not worth the headache of scheduling and trying to scramble and shift my day around, there are too many other services in the Hoboken area to bother. read more

I had the best experience! They fit me in last minute and listened to the little details we chatted about during the walk through. I loved them so much I've committed to a monthly cleaning with them. Thanks so much!!!! read more

I cannot recommend this cleaning service enough! They were very responsive on Yelp so it was easy to find a time that worked for us. Our apartment has never been more clean. It is completely spotless - all our our appliances are sparkling they are so clean and there is no dust in sight. No detail or nook/cranny was missed! They truly went above and beyond read more

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Just used their services and with only two people, they did an amazing job. Everything was touched. Being a household with small children, it is very difficult to get into the nooks and crannies, but Carrada's Cleaning definitely took care of those areas. Very reasonably priced and professional, I will be using them again. I am very happy with their services. read more

Love working with Jair and his team. Have used them to clean our home a few times and have always felt like they've done a very thorough job. Will definitely be working with them again in the future! read more

Ordered a service via Yelp for 8:00 AM on 06/19/2021 both date and time was suggested by Jair via Yelp. Around 8:00 AM I get a note stating 8:30 AM the cleaner is running late, that 8:30 became 9:00 AM. However the cleaner didn't show up till 9:35 AM stating traffic issues on a Saturday early morning- I declined and cancelled my cleaning altogether. I cannot speak for the service as I cancelled it, but when the cleaner laughed more like mocked at 9:35 on my doorstep I made up my mind. It was very unprofessional and unkind way to lie to someone who is accommodating your time and your availability- more importantly to Jair who is running the business. I dont know for others but my experience was nothing short of horrible. Please contact at your own risk. I dont mind delays but the deception and deceit is something that I will not accommodate Very disrespectful staff. But I do appreciate Jair who was responding to me on Yelp but I feel after a point even he figured the situation could no longer be salvaged and was beyond repair. He figured it out as well that the cleaners were not giving him correct information. Very sad to see... Full disclosure- I didnt even once negotiate the price, I was offering what they quoted me, even then this was the service I got or the lack of it. read more

I've been using Carradas for a year and up until recently their response and quality of work have been wonderful. However it seems time management is an issue as of late because I spoke with Jair earlier this week and confirmed my summers worth of cleaning schedule for a rental property. The crew was supposed to clean this morning, I was notified they'd be late which was fine I was able to work something out with my renters. However late really meant not showing up at all, which left me with an upset renter, and out of money. I was notified by my renter the house was never cleaned and now jair will not return my calls or texts, I would not recommend Carradas to anyone. read more

Do not use. The cleaning itself is fine, nothing to complain about but nothing too great either. However, they are extremely unpunctual and would almost always arrive late. They are unresponsive, usually takes a few messages to get them to answer me. They also LEFT MY APARTMENT DOOR WIDE OPEN WITH MY DOG INSIDE, and said nothing to me about it. When I addressed it with them, Jair started mocking me asking if my dog knows how to open doors instead of apologizing. DO NOT USE!!!!! read more

They did a great job my family was happy. Jair was professional, responsive to my texts and made Venmo payments easy.

So far so good... they're VERY efficient in cleaning. I like that all I have to do is text a date and they get back right away and I can venmo them the money when they come! read more

The crew at Carrada's are great to work with. They came earlier than the time quoted which shows attention to being punctual and they took the cleaning seriously. When we came back in after the job was done, they were so nice to let us know what they did and were very polite throughout the process. I will use them again for my next cleaning. read more

I hired them to clean my carpet and my apartment, and they did a fantastic job. Very helpful, professional, and courteous service. Price is very reasonable. I don't remember my apartment being as clean ever since I moved in. read more

This cleaning service was amazing! We weren't able to get in with our usual cleaners so we reached out last minute. They accommodated our weekend request, wore masks the entire time, brought their own supplies. The place was SPOTLESS. We just scheduled to use them again! read more

I just had my kitchen, living room and upstairs hallway painted. There was sanding dust everywhere. The Service came on-time as scheduled and cleaned up everything. I was very pleased. Unfortunately I did not get the name of the young woman who provided the service, she was pretty quiet and just did her work so I can't give her a shout out - But, I'm very pleased. This was the first time I used a cleaning service and will definitely call them again. read more

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I contacted Jair via Yelp to schedule a cleaning for move-out. He was reasonably priced and communicated well. He let me know they were running a few minutes late. He showed up with his team and they did a phenomenal job cleaning everything. I would definitely hire them again! read more

I hired Carrada's for a move-out clean and they were very flexible and accommodating right from the start. Even though I reached out to them last minute on a Friday, they were able to come in at my requested date/time on the following Monday. On the day of, I even requested them to come in early since my move-out was going ahead of schedule, and they accommodated no problem. They brought all of their own supplies, the cleaning lady arrived with a face covering, and the deep clean took about 2 hours (for a 1 br/1ba apartment). They did such a great job I received my security deposit back IN FULL, so that speaks for itself. Would definitely recommend them for any move-out services. Thank you Carrada's! read more

I called Carrada's when a tenant moved out of my rental in Linden. To keep it simple...they did a fantastic job. The place was spotless when they were done. The carpet looked like new.They gave me an appointment time and called the day of to see If I wanted the job done earlier. They were courteous, timely and their pricing was very fair. Carrada's is the real deal! I'm a fan! read more

They were excellent and did all that I needed done. Very conscientious, thorough cleaning, 2 people spent 4 hours and got everything done I needed cleaned. Very happy with the results. Looking forward to having them back. read more

They were amazing! The two ladies that came cleaning my (VERY MESSY) 1 bed/1 bath place in about 2 hours. They were thorough, punctual, & polite! I will definitely be calling them again! read more

I recommend this business. They arrived on time and thoroughly cleaned my apartment without any delays or issues. I would hire them again.

I moved into a new home and had reached out to Lissy's Maids to do the move in clean. They were SO responsive and it was incredibly easy to set up and appointment. I explained that this was a move in clean and that I wanted a deep clean for this house before moving my furniture and my kids into the home. I was assured that for a flat rate of $400, the team would come in and stay until the job was done. The other reviews of the company were so positive, which is why I had chosen to use them. I expected competent people to show up and to really deep clean my house. Two women arrived on time the day of my appointment. They were more interested in chatting with each other than cleaning the house. They did not vacuum anything and my house is all wood floors. They did wash the floors, but I believe it was just with water....and you are not supposed to use water on a wood floor. They did not have a Swiffer, or a broom, or the usual, expected cleaning tools with them. An hour into the job, a third person joined the team. I thought for sure these three would be focused and bang out the job well. Needless to say I was extremely disappointed. The women were visibly annoyed when I pointed out areas that I would like to be cleaner (ie, clumps of dust, removing spider webs, wiping down the cabinets etc.) Before they left, I showed them the areas in the house that I didn't feel were clean enough, and they just seemed frustrated because they had to get to another job. I felt that for $400, my house was not cleaned to the caliber that I had expected. I was very disappointed with this company and will not use them nor recommend them to others. read more

On time service and a very thorough cleaning, top to bottom. Very friendly staff and very attentive to every detail. I signed up for once per month and may end up using them every 3 weeks since the service was so fantastic. I could sit here and write compliments all day but hire them for yourself and see how fantastic they are! read more

I do not recommend using them. I paid extra to have my laundry done. It was left in my washer and dryer. They finished cleaning, and left. They took pictures and videos of both my home and office, and posted them online without my authorization. I gave them specific directions about the garbage. They did what was convenient for them, and I got a $250 fine from my association. They decided that my shoe boxes were in the way, so they threw them away. They also threw away the authentication cards and receipts that were in them. They shoved my clothes and anything else into my drawers. I texted advising not to cash the check due to the money their negligence and laziness caused me. They cashed it anyway, and refuse to respond. I was patient with them and gave them another chance, which is when they caused me more damage. read more

This is THE WORST SERVICE I have EVER SEEN They didn't change my Duvet Cover in the Bedroom. They FAILED to come to fix their mistake. They are not even picking up the phone. Will be changing the service from next week. TERRIBLE. read more

What poor customer service. This company stated they were coming to clean and didn't call nor show. Absolutely a terrible company. Learn how to properly work with customers. read more

I've never hired anyone to clean my place before but Decided to so I can Airbnb a room in my apt. Carrada and his team were a perfect hire. They went above and beyond to make my apartment spotless. They even touched areas which weren't originally discussed for no extra. And speaking of charges they're very reasonably priced! Will absolutely use them again in the future! read more

If I could give 10 stars I would!!! These people came in and did a phenomenal job! They were professional, attentive, and most importantly efficient!!! My home looks and smells AMAZINGGGGG! I used another company before and they did a subpar job, Jair and his team went above and beyond and for that I am most grateful!!! They sweep everywhere, polished everything, mopped and had everything spotless!! Thank you so much for everything and I look forward to seeing you again very soon!!! Keep up the great work!! Please use them you won't regret it!!! read more

Lissy's maid did an excellent job to clean our apartment! They arrived on time and did a thorough job. Will definitely hire them again!

Got in touch with them on Saturday. On short notice they agreed to come between 2 and 2:30

Jair and Lisa are very thorough. They made sure to clean our house very well. We have had a couple maid services, by far they are the best! I highly recommend them. read more

Jair and his colleague did a good job at my house. All the surfaces, baseboards were cleaned and I liked the fact that they took their time doing the job instead of trying to stick to the estimated time he had provided during initial consultation. They are reasonably priced compared to other similar services, therefore I recommend them. I will be scheduling them for every 2 week service. read more

Best cleaning service I've had in a long time. From start to finish the owner Jair made me feel safe and gave me a good a price.

5 Stars across the board! Carrada cleaners are extremely quick to respond to appointment requests and are very accommodating with scheduling times. The cleaners are courteous and diligent with their cleaning. Ruth in particular did a great job! I will absolutely be using Carrada regularly! read more

I needed a local company to do a move in clean for the house I purchased in the area. They were on time, thorough and communicative. Thank you! read more

Very good work done by Lissy and team. Exceeded my expectation. Will take their quarterly service again.