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Carrabba's Italian Grill

3.3 (140 reviews)
ModerateItalian, Seafood
Open • 11:00 am - 9:00 pm
Updated 3 weeks ago

Order Carrabba's Italian Grill Takeout or Delivery

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CARRABBA'S ITALIAN GRILL ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Outdoor seating

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Burned chicken parm.

Good evening. I am literally walking out of your restaurant. I feel compelled to tell you about my poor experience at Carrabbas today. I sat at the 2-top table in the corner of the bar closest to your service aisle. It wasn't too terribly busy, which your staff weren't too shy about bringing up over and over again. Not so much to my face, but loud enough that I heard full conversations at my table. That's why I was surprised by the lack of service from Jake in the bar and the quality of the food. I was quite literally the only patron in the bar until about the last 10 minutes of my experience. Jake came by once outside of orders and food runs. He couldn't have appeared to care any less or more interested in being someplace else. No drink refills. No "how is it". No "can I get you anything else?". If that had happened, I could have told him about the burned chicken parm (photo below) that I couldn't eat. By the time he came back, I was done with the meal and experience. Did he ask if I'd like anything else? No. Did he apologize? No. Did he ask how to make it right? No. He walked away with the plate and said he'd be back with the check. Sure, he brought the check with a 50% discount off the entree. Nice. But, I'm still hungry. I waited all day to have this solo Easter meal as I traveled away from home for work. I guess it means I can walk back to the hotel and pay for an item out of the sundries store. I know it's a holiday, but let's be real about the quality of service the restaurant. Subpar. Not consistent with previous other Carrabbas dining experiences. But one I will share with friends and online. Your staff can do better.

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4 months ago

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Angelleca H.

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8 months ago

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Angelleca H.

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6 months ago

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7 months ago

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2 years ago

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10 months ago

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Angelleca H.

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9 months ago

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Angelleca H.

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3 months ago

My mom Danielle is a great server assistant she is a really hard worker and the food is really good

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Angelleca H.

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3 months ago

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8 months ago

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6 months ago

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1 year ago

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1 year ago

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1 year ago

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Angelleca H.

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1 year ago

Ali was a great server and our food was great!!!!!! I'll for sure be coming back!!!!!

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Angelleca H.

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8 months ago

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Angelleca H.

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8 months ago

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Angelleca H.

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1 year ago

We always have great service at this location, and the food is hot and perfect every time!

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Angelleca H.

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9 months ago

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Angelleca H.

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1 year ago

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1 year ago

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Angelleca H.

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1 year ago

Great food and service. Natasha was our waitress and was awesome! Management was wonderful too.

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1 year ago

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4 years ago

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2 years ago

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Amy F.

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1 year ago

Food was delicious and service is very good. It was a little hard to find. Thank goodness for GPS.

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Angelleca H.

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1 year ago

The food was delicious and our server Ali was great! It had a very good atmosphere as well.

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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Amy F.

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1 year ago

it was pretty good except are waiter was extremely annoying and kept telling unfunny jokes and making us feel very uncomfortable

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1 year ago

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2 years ago

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2 years ago

Don't have half the menu and the other half is just from a microwave. Just a crappy experience

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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