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    Carplex - Bloomington

    5.0 (1 review)

    Services - Carplex - Bloomington

    Auto loan

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    3 months ago

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    Community Ford Lincoln of Bloomington - Bloomington Ford at 2200 S Walnut St, Bloomington IN 47401. Directly across from Bloomington High School South

    Community Ford Lincoln of Bloomington

    (42 reviews)

    I have been experiencing wiring issues with my 2023 Ford Explorer since the day I purchased it. I…read morebrought the vehicle in for service multiple times, but because the problem was intermittent, little to no time was spent diagnosing the issue. On Black Friday in November, my backup sensors were not working, which resulted in me backing into another vehicle. At the time, I was in Laramie, Wyoming. Jay, the service manager, claimed the sensors were not working because ice had built up on my car. However, I have photos from the tire dealership where the accident occurred showing there was no snow or ice present in Laramie or on my car at that time. The ice only accumulated later during my drive home through a snowstorm. Unfortunately, Jay was not willing to listen to or consider this information. Shortly before this incident, the dealership had replaced a module in my vehicle. The very next day after picking it up, the horn honked on its own. I called the following workday to report the issue and scheduled another appointment. When I returned, the response I received was essentially, "It only honked once." In my opinion, this should have been taken as a sign that the module may not have been programmed correctly or that a faulty part had been installed. Because of these experiences, I cannot recommend this service department under Jay's management. I previously received excellent service before Jay was the service manager, which is the reason I continued returning to this dealership.

    Worst of the worst. Go to a place where the garage doesn't…read moretry to hide the mechanics away from the customer. There is a lot of smoke and mirrors going on here. It is only getting one star because I have to...​

    Carplex - Bloomington - autoloanproviders - Updated May 2026

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