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    Foreign Auto Connect

    3.6 (16 reviews)
    Closed 9:00 am - 6:30 pm
    Updated 2 months ago

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    Traded in my 2016 GT4

    Friendly staff, more than fair price for my trade-in. If they don't have the car you want they can help in your search. Danny and his team are top notch!

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    Review Highlights - Foreign Auto Connect

    John told me that I would receive the title in 2 weeks, and just like he said, I received the title in 10 days.

    Mentioned in 2 reviews

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    Community Ford Lincoln of Bloomington

    Community Ford Lincoln of Bloomington

    2.2
    (44 reviews)

    Ratings for this place are tricky because unlike some other places, the reviews for the service…read moredepartment and sales are all rolled into the same place. I've always been happy with my experiences here. I've purchased several vehicles over the years, and when I had a Jeep that needed to be serviced, they helped. The pricing is fair on the cars, and the sales people are lower pressure than Royal. I really appreciate that. I have an unusual situation I'm in now, and currently have a down payment on a car. They have been great in accommodating me and the communication has been terrific as well! I definitely recommend giving them a shot.

    ​I brought my 2017 Lincoln MKZ to Community Ford on May 1st for a fuel line repair, which cost me a…read moretotal fee of $2,000.00. When they finally attempted to deliver the car back to me weeks later, the vehicle was in significantly worse shape than when I dropped it off. Every single dashboard light was illuminated--including the ABS, Traction Control, and Advance Trac systems--none of which were on when they received the vehicle. ​They pulled codes C0031:15 and C0031:07, which indicate a failing wheel speed sensor. According to Ford's official service manual, the exact repair they performed under the hood/subframe area runs directly along the driver-side frame rail where this wiring harness sits. Despite the obvious cause-and-effect, Store Manager Jay Burgess and Service Manager Nathan Schipp flatly refuse to take responsibility or inspect their technician's workspace for collateral electrical damage, trying to claim it is just a "coincidence". ​To make matters worse, they held my vehicle for well over a month, only provided a courtesy loaner vehicle for a few days of that entire timeframe, and eventually returned my car with a completely dead battery. ​To anyone else dealing with their terrible service: make sure to fill out the official Ford/Lincoln corporate email survey and rate them a 1-star across the board. Dealerships live and die by their factory CSI (Customer Service Index) scores, and giving them the 1-star they deserve on the corporate survey forces upper management to actually answer for their negligence. ​If you want your vehicle returned to you with new, safety-critical braking damage and a management team that stonewalls you, this is the place to go. I have already corporate-escalated this case with the Lincoln Concierge and will be seeing them in small claims court next. Avoid at all costs.

    Royal On The Eastside

    Royal On The Eastside

    2.5
    (44 reviews)

    My car shopping journey is done! I didn't wind up buying from Royal, but my overall experience was…read morea lot better than years ago. I can't remember the name of the guy that helped me, but it felt like he was very open and transparent in his approach. He was very much a salesman and hit a lot of the buttons they are supposed to. In my particular case I think it came down to the fact that the car in my price range had some potential hidden problems I wasn't comfortable with. He offered to note everything on a "we owe" sheet that would ensure my concerns were addressed. He was respectful and listened to my mad ramblings. He even asked which sort of seating was comfortable for me and my bad back. He did a lot to repair my view of Royal dealers. This location has some pretty high end stuff, and he showed the sheet with the basics from the service department. My budget was not flexible and I was set on a hybrid. It just didn't happen here this time. Had he been less respectful or too pushy, I would not rate 4 stars. I feel like he hit a nice balance of listening to my needs and offering something that might work for me. He made me think hard about my decision, and it wasn't easy for me to walk away, but it's what was necessary. I left feeling much better about Royal than I had in the past.

    What a fantastic SUV and what great service we received from Jared and the guys. Very impressed…read morewith everyone at Royal on the Eastside. They are to go to folks if you really want a great deal on a new or used vehicle. They actually took the time to explain everything my wife had questions about. They offered to do face time if she had any other questions, since we live three hours away. Yeah, we got that good of a deal. Worth the drive.

    Foreign Auto Connect - usedcardealers - Updated July 2026

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