We got our masters bedroom refloored with hardwood, and basement redone with vinyl…read more Our point of contact was Sam, who was professional and responsive. He communicated through text and phone with us, answering all our questions and helped us through the process when we wanted to change the vinyl type before starting the work. I found the complete service at a competitive price ($5-7k) and the installers respectful and efficient! I would recommend this business highly.

I got my floors in 2023 in which they began gapping quickly. I was charged for shoe molding that…read morewas also never done. After numerous attempts to fix the gaps I was lied to that it was water damage but the guy who came spoke zero English (this matters later) and didn't even touch the floors. My stairs were over hung by 2 inches with no support and they cracked. Arthur committed to replacing the bottom floor but played number games with the upstairs. Something felt really off so I did some research through connections I have and found there to be 25 complaints of gapping and bubbling with the company. When challenged I was told by Arthur his lawyer was being added to the email but there is one problem that email doesn't belong to any attorney at all for that matter. As much as I didn't want to take this route, there is clear illegal deception with the business, and they refused to make it right and provide what I paid for so I feel I now must be the person who unravels everything from the people who working there and their training, contract issues, and so much more. I warn you to do your research and I will let the rest unfold publicly and keep everyone updated

Our experience with Wall to Wall Carpets was a good one. Greg is great to work with and goes above…read moreand beyond to make sure his clients are satisfied with his company's work. We had an issue with some mislabeling at the mill and Greg got on it, reordered our carpet and was on site when it was installed. Not to mention the fact that he has carpet samples from all of the great industry leaders and a super comfy carpet pad. Our new carpet looks beautiful! Thank you, Greg!

Greg was very responsive from my first initial contact with him. Very friendly too. Came out a day…read moreor so after we talked to measure and provide a quote. He was easy to reach and flexible with installation. Our stairs have a lot of angles and Greg and team did a great job.

I have been using Carpet Interiors for over a decade. They have installed all of the…read moreflooring/carpeting we have changed out from the original build of our home and will continue to be our go-to for future flooring needs. Mike Potempa was so very pleasant and patient with my many iterations of borrowing and returning of samples. Mike has guided me through all of my many flooring choices; he has a great depth of knowledge about the wide variety of flooring choices that Carpet Interiors offers. And of course it helps that their product offerings are quality items at affordable prices. The floor was delivered on time and we were notified of every step in advance. The installers were great. Javier was efficient and speedy considering the great job he and his lovely wife did for us.

So pleased with my new luxury vinyl flooring from Carpet Interiors. I already had hardwood floors…read moredownstairs but couldn't afford the same upstairs. When I went into the showroom and explained my plight to Paul, he immediately pulled samples and even went to my home to make sure it was a perfect match. The installers were very pleasant, professional and very tidy. Cleaned up everything without making a mess. I highly recommend this company.

I needed flooring in a hurry because my husband was coming home from the hospital with a walker and…read moreit needed to be replaced for his safety. They were quick and efficient, working around my schedule to get finished

We do have 3/4 solid cherry as confirmed by 3rd company. Still waiting on more quotes for…read morerefinishing the floor. Seems like reputable floor refinishing businesses are in short supply for time.

This is my third time working with Rick and his team in the Frankfort location…read more They are always willing to spend the time with you should you be undecided. Samples are available for color matching and no pressure as to install or choosing them. Quite a bit to pick from as well. The process is easy and quick. The installers come professionally dressed with great communication skills and clean up each time. Very nice experience. Debbie P

My house had problems with old flooring. Rick saw the floor, asked usage questions, and had the…read moreperfect floor for me. It was installed by two very talented Installers. I am extremely happy I called Flooring America. They are the best.

We purchased carpeting for our family room with Salesperson Lisa Blank, very personable, and…read moreknowledgeable, stayed within our budget. Removal of old carpet and installation of new was performed by same two man crew, they were excellent!! First of all they were on time, which is admirable, they were efficient and careful of our home and furniture. Cleanup was perfect and truly appreciated. Kudos to the removal/installation guys, thank you. Highly recommend Sherlock Carpeting and staff.

The customer service was forced and laid on thick. I got the same feeling entering this store as I…read moredo when I go to a car dealership. The man that assisted us came across as arrogant, which was ironic because he had to ask the other sales person a million questions. We will not be moving forward with this company due to the salesman, which sucks because they had 3 options we loved!

I've been using landmark for years, they've always gave me a superior product at an exceptional…read moreprice, I had landmark do another project for me recently. This one there was a couple issues. But once I contacted the owner Nick Cinquepalmi explaining my issues. Nick Cinquepalmi had a guy out there the very next day addressing them. Within a few days they addressed all my concerns. This is what I'm looking out of a company if they're ever is an issue that they're going to stand behind their installation and their product. Which they did 100% I wouldn't hesitate recommending landmark flooring to friends and family.

This is the fourth job we have engaged Landmark Flooring for and they never disappoint. We've had…read morehardwood floors installed, hard wood refinished, area rugs purchased and this amazing stair runner done and it turned out absolutely flawless. Our sales process was seamless with no pressure whatsoever. The installer was neat, thorough and walked us through the entire process including the custom binding (I think that's what it's called) that was on site. Just an overall easy process. We knew that we wanted a high-end, high-quality carpet and that's exactly what we got for a very reasonable price. We will only hire Landmark when doing any flooring work in our home. Thanks Landmark Team!!!

I recently purchased a condo that needed some remodeling and I decided to start with the floors…read more Replacing the old ugly carpeting with new vinyl flooring was a priority. The first place I went was to one of the major home improvement retail stores but I didn't get the help that I was looking for and there always seemed to be an issue. I decided to try a smaller local company that specialized in flooring and has been around for a long time but there were issues with them too. At this point, I started to get a little frustrated but I needed floors so I decided to try Total Flooring in Homer Glen. As soon as I walked in, I was immediately greeted by one of their employees. He introduced himself and told me his name was John and that he'd be more than happy to help me out with whatever I needed. I began by explaining what I was looking for and trying to do as well as the issues I had dealing with the other companies. John listened to everything I said and then reassured me that he'd be able to help me out and guaranteed me that I'd be happy with the outcome. John began helping me from that first day and stayed in constant communication throughout the entire process. On the day of installation, John was also able to find the time and stopped by while on his way to work just to make sure everything was going as planned. After all the issues I had with the other companies it was finally my turn to have an issue. The prior night I ran into a situation that caused me to fall behind with several things that I needed to do prior to the install. John and the supervisor of the install crew quickly came up with several options and within a matter of minutes there was a new plan and the installation was back on track. The install crew took over and was amazing. Juan was the supervisor and Carlos and Noe were his crew members. They immediately got to work and when I say work these guys worked. With the improvised changes, I was able to finish taking care of the things I needed to do in one area of the condo while the crew started their work in another area. Now I have always thought of myself as having a good work ethic and to me, I was moving at a good pace but before I knew it Juan, Carlos, and Noe were almost done with half of the condo. This crew was amazing and worked their asses off and when you work around people like that it actually makes you work harder so I kicked it into another gear and quickly finished doing what I had to do and got out of the crew's way so that they could finish. Juan, Carlos, and Noe far exceeded my expectations and when the installation was complete, I was totally satisfied with how everything looked. John of course reached out to me like he had done during the entire process and made sure that I was happy with how everything turned out. I definitely was and I could honestly say that choosing Total Flooring was the right choice and that John, Juan, Carlos, and Noe definitely made the difference. I fully recommend them and the Total Flooring team to anyone looking for new floors. They were all awesome to work with...

Vince our salesman and the installation crew did a fantastic job on installation of hardwood…read morefloors! Vince did a great job of following up from beginning to end! The floors turned out just beautiful as well as the carpeting on stairs. Won't hesitate to use them again!

I hired Majestic to replace carpet in one room of my house with vinyl plank. Wally helped me…read morechoose the color and material by bringing in many samples to compare. It was very easy scheduling the installation and the crew was on time and efficient. I did have some small issues after installation, and reached out to Wally multiple times and he was very responsive and sent people over as soon as possible to fix the issues. I wouldn't hesitate to hire Wally and team again if I needed their services.

I did not end up going with Majestic. This is because I ended up not purchasing the house, not…read morebecause of the flooring company or estimate. The man who came out to provide an estimate was thorough. He explained everything he was doing and why certain things needed replacing. He arrived when expected and was professional. I cannot attest to the quality of work, but they're worth contacting for a quote.

Went to Carpet Crafters I worked with Nick…read moreNo BS great price The installation was great very neat you couldn't even tell where the seams were after they were done they even vacuumed the carpets MR Orland Park

this store stole my deposit from may 2024. they closed permantently and i don't know how to reach…read morethem. i need to find their owners names and phone numbers. the owner is nick and his father came to my house to explain the delay in receiving my carpet. i trusted this company because i purchased there in 2019.