Great experience with Gil. Installed carpet with great quality super fast and we were able to move in much earlier than we expected

We had a great experience with Carpet Liquidators. We're so happy with our new carpet. It makes the room feel so much brighter (and it's soft). The best part was working with Gil. He helped guide us through the whole process (providing suggestions for the carpet padding and carpet style that we were looking for, getting us the best price, and being an overall amazing person to work with). He made it a stress-free process! If you go to Carpet Liquidators in Kirkland, ask for Gil! read more

I found the perfect remnant for my new office that has a very modern vibe. I've made 2 custom area rugs from rem pieces and installed LVP flooring. CL has pretty much upgraded flooring in our entire house over the past year. Good pricing and service. Katy S. 12/15/2023 read more

UGH... just got off the phone with them. They want to charge me $45 just to come out and give me an estimate. Are you kidding me?? read more

Terrific service from the agent who measured our rooms and patiently showed us samples and quality options, to the installers who showed up on schedule and efficiently transformed 3 bedrooms and a family room in a day. They were fastidious in cleaning up afterwards and hauled away our old carpet. My family is thrilled. read more

Kurt was able to help me find the perfect remnant for my project, and was friendly helpful and accommodating. The carpet is great, and ideal for what I need it for. A+ read more

I love Kurt Schultz.It was past closing and you could tell everybody had already gone home.Yet Kurt went out of his way to put a quote into the computer And printed it out for me! A real sweetheart!One more thing. He then went out of his way to go and get some carpet shears and cut a sample of carpet for me to take home to compare! This is how SERVICE ought to be! read more

We were looking for natural 100% Wool carpet. After shopping at other stores where the prices were way out of our budget we wandered into Carpet Liquidators nearby not even expecting to find such a high end product. Not only did they have 100% wool they had a great selection of remnant rolls for an unbelievable price. Measure and install was fast and easy. We will always come here for our carpet. Highly recommended. read more

They gave us a good price in carpet, but, the installation was horrible. The baseboard trims in all of my rooms were scratched at multiple places when the carpet was installed. Some parts of the wall also had scuff marks. We now have to figure out how to touch up the paint on the trims to hide the scratch marks. The installers also forgot to vacuum one of the stairs, left plastic bundles around my house. We contacted our contact in carpet liquidators about this few weeks ago, but, we have not heard anything back. I just wish I had read some of the other reviews before deciding to get carpet from them. read more

These guys are great! They installed a new carpet in our finished basement. They are super honest and straight shooters. The carpet is great quality and an excellent price. We would definitely use them again! read more

Great service and excellent prices Emailed Will on Sunday and less than 10 days later installed at a better price if so I can get at Home Depot and the carpet is extremely high-quality. read more

After getting quotes from several carpet installers, we decided to go with Carpet Liquidators. We went with a top of the line plush carpet, and ended up paying about $3000 including tax for 588 square feet. The installers were on time, fast, and did a great job. I'm so happy about the new carpet and wish we did it sooner! read more

They did great work! We love our new rug. The process was seamless to picking out the carpet through installation. Our installers were very friendly and helpful. read more

Kurt Schultz was so helpful in finding us the perfect carpet for our needs. He walked the store and provided me with samples of anything that caught my eye. I called around for price comparison and their prices were lower than all the other places for the same product! Kurt had someone come to the house to measure within a week and he had quotes to us the next day. Our carpet install was scheduled 2 weeks later and went flawlessly. The company they used for installation was incredible. Keiko and his crew were on time, polite, and worked so hard to get the job done. We would recommend them to our friends and family. read more

Kurt in the showroom was very helpful in helping us pick out the right carpet and pad at the best price. Carpet Liquidators has excellent prices. We were just going to buy the carpet there and then have and employee from a friend's carpet installation company install the carpet on his own time. But even with that discount, Carpet Liquidators still beat the price. The house looks great and I would highly recommend CL. I do have a couple of caveats however. The person who did the measure from the store came and was gone in five minutes and we never had time to talk to him about anything. So we didn't get any questions answered nor were we able to tell him about a couple of specific requests. So we had to wait till the installers came out to cover those things. Because of that, the installers didn't know they were going to have to put down new tack strip; they thought it was just a re-carpet job. To CL's credit, however, we were not charged extra. And we wanted a specific type of transition done where the carpet meets the bathroom and kitchen tile. Because they didn't know they were going to do that, they did not bring the right material. They did the best they could with what they had, but what we ended up with was a lot of sharp points from tacks at the edges of the carpet where it meets the tile. They made an effort to pound them down, but we are still catching our feet on them regularly. To be truly great, CL need to have the person who does the measure come out and spend some time with the homeowners, ironing out the details. To their credit, the guy who did the measure did wear a mask while he was here and the installers also wore masks until we left. read more

We needed just a small piece of carpet to fix a corner in our house and we knew coming in that we wouldn't get a perfect match, but we were able to find something that was a very close match. Matthew was a huge help in pointing us in the right direction and even said he'd throw in a piece of padding for us to fix the area. And it'll bw ready for us in an hour! Great place! Awesome customer service! read more

I love this place! We got our last carpet from them and it lasted 10 years even with 2 dogs and it was one of the lowest priced carperts. This time we went with a really nice cushy carpet that was still a great price and it makes the whole house cosier. I also suggest getting the rug pad. Great quality and only added like $30 to our 12 x 14 area rug.. Kurt was super friendly and easy to work with. This is the only place we will buy rugs or carpets! It's the real deal at the best price. read more

Carpet Liquidators - The dogs think it's the softest! - Carpeting Near Me - Kirkland, Washington

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The sales staff was very helpful and patient while we selected carpet, quality and prices were great. Time frame to get installed was three times faster than other places. Installers did a great job! Highly recommend this store. read more

I cancelled my appointment with Wil D. after our phone conversation because he was talking down to me and pressuring me right off the start. As well I had answered his email and had to keep after him to schedule a call in the first place. This was a total disappointment as my daughter and son n law had a good experience a few months ago but I believe it was a different office. read more

They were able to install quickly, had good prices, and really went above and beyond accommodating some of our special requests. Very satisfied with the way things look. read more

Love the quick response time and time spent discussing options! Followed safety guidelines in social distancing which was great as well.

I've been planning to install new carpet for over a year but could not figure out what color/brand/style to choose using the tiny squares you find at Home Depot, etc. Having John come to our home with the large samples that I could lay down made the process so much easier. John was professional, personable, and knowledgeable. He followed up but did not push to order on a tight timeline. He's a salesman without the typical salesman pitch and was responsive via email, text and phone which I really appreciated. I would definitely recommend the shop at home service. We're scheduled for installation in a couple of weeks and we're extremely excited! read more

John and his team did a great job getting my job done quick and with great quality. Picking out my carpet was as easy as popping into the Kirkland carpet liquidators and finding my preferred style. John came to my home and provided and thorough estimate. read more

Great assortment, great service. Good value and super fast. Buying flooring here is no brainer. For a quick, easy experience, shop here. read more

Dealing with Carpet Liquidators was easy. I'd looked at samples of carpeting at Home Depot over the years, hoping to get assistance and a price quote but there never seems to be anyone available. When I walked into Carpet Liquidators Matthew greeted me and walked me through how things work. He cut me some samples to take home. I took my sweet time getting back in there to order but Matthew took care of me and got me scheduled quickly for installation. I love my new carpet! read more

I found a great piece of carpet in a color I liked a lot at a good price. I just got it home and put it down and it looks wonderful. We had a customer service issue but it was resolved professionally and I'm satisfied all efforts were made. read more

I was looking for inexpensive carpet and linoleum to put down before selling my house and my realtor suggested Carpet Liquidators. The price was incredible and the sales guy was really nice and helpful. The available selection was limited though so I'm not sure I would return if looking for high quality flooring for my own house long term. But this place had what I needed to freshen up a house for sale. read more

John brought the carpet samples based on what I was looking for and I found exactly the right carpet without the hassle of going into a store. The installation guys arrived on time and installed the carpet and pad very quickly and it looks fantastic. The only issue was some scuff marks to the walls (which had just been newly painted) and some slight damage to the trim . I would probably use them again but remind them to be careful of the walls! read more

They were easy to work with, I got an appointment set up quickly, and got our carpet ordered. They were flexible with the install date as we had to reschedule, which we really appreciated. Our nee carpet looks great! read more

Great place, kinda like costco but for carpets. They have only a very limited choices of colors for each brand, but you can't beat their prices, almost at wholesale since they buy in bulk from what they explained to me. We have never bought carpets, but we came in here and the sales person explained everything and gave us some good recommendations. They came and measured and helped answer all our questions and promptly always returned our calls. read more

This review is only based on my experience with getting a quote and scheduling a measure. Came in tonight to get a quote for my rental property. Nancy was so helpful and courteous. She offered us professional advice without being pushy. We went to another carpet store prior to coming to Carpet Liquidators. Not only was Carpet Liquidators quote cheaper but we also got a much higher quality product. The shop itself is a warehouse so don't expect to be walking into a showroom where everything is laid out neatly. I'm a carpet newb so I was confused by the gigantic rolls of carpet everywhere but Nancy helped is navigate our way through. This is a great start to the service! I hope the rest of the process goes as smoothly! Will update once the carpet gets installed. read more

We had our carpet replaced by Carpet Liquidators earlier this month. Matthew in the Kirkland store gave me lots of good help to make it a good experience. Their price was better than the big box stores' and two independent contractors'. Installation crew came on the day of the appointment and did a quick job. Everything looks good. The only issue we had was the crew scratched the new paint on the wall. We called the painter back and we still had the same paint in the garage. Was an easy fix. Overall, we are satisfied with the whole thing. read more

I would give Carpet Liquidators 10 stars if I could! We worked with Nancy who helped us pick out samples and really did a great job of showing us the right carpet for our project. We had them install hardwood floors as well as carpet and the crew did a fantastic job! We are so pleased with carpet liquidators. I would highly recommend them and cannot sing their praises enough! read more

These guys went above and beyond to help me out. First I found the perfect remnant for my bedroom, they told me installers were 2-3 weeks out and that wasn't gonna work for me, next thing I know he was on the phone with different installers seeing if they could make it happen sooner since it was only a few hour job. Needless to say he found a guy to install it within a week. Couldn't have been happier with the customer service they provided. Would recommend to everyone. read more

Ok these guys are awesome! I needed a small amount of carpet for a project i was working on. I went to Home Depot and they tossed me around for 40 minutes before finally not helping me and so I came here! They had a huge selection of remnant pieces in the back to choose from! Got a small area or a project this is the perfect place to go to! My cat tree will be excellently recarpeted! Thank You kind man whose name I didn't get for helping me out!!!! read more

Very slow and poor communication. We went in picked out a carpet and scheduled and paid for the measurement and estimate. We were told they would call call to schedule in the next 1-2 days never heard back until 5 days later. They came 2 days later to measure. They didn't get the estimate to us until a week later. So almost 2 weeks to get an estimate. When I got the estimate back the amount of carpet they said was required was over 25% more than the area I wanted covered plus they under counted number of steps. I asked for an explanation I was told that the carpet is sold in rolls and they have to over purchase. Ok. Fine but 25% more? The sales guy said he'd call me back to go over the estimate. He never did. So just just the slowness and unprofessional manner of the sales person plus the questionable estimate means I'm looking else where. read more

We have nothing but wonderful things to say about this company and it's staff. They managed to get measurements in what was a field of clutter and boxes, were completely professional in all of their dealings with us, the sales agent (Kurt) at the showroom had plenty of great samples and excellent price options for us, and in the end, installation for our entire three story townhouse took 1 day, and we are thrilled with the results. They delivered exactly what we wanted, on time and under budget, and I am certain that their work will play a huge role in successfully selling our house. Thank you! read more

Sales process was great so no complaints there. The installers are a whole nother story. Huge mess left both inside and outside my house, trim around doors badly chipped. They didn't even vacuum the carpet after installing it.. first and last time using them. read more

This is a rare one star rating for me but our experience warrants sharing. This is specific to customer service at the Kirkland store only and not regarding the product which looked to be of good quality and reasonable price even though we did not purchase. A couple of weeks ago, we arrived at the store with the intent to give them all of our flooring business for an entire home remodel. We were met by a seemingly pleasant guy who said he would be with us momentarily as he assisted another customer. We looked around and found some carpet we liked then moved on to wood flooring while we waited our turn. Once we had their attention, every question we asked from product specs to their installation process seemed to be a private battle between the two guys working that day. After 20ish minutes of backhanded comments and utter disinterest in our needs, we felt so uncomfortable that we left and went to one of the large chain stores where we probably spent more on similar products and had to wait longer for installation but the staff was customer focused and definitely not on the verge of a brawl. Unfortunately for Carpet Liquidators Kirkland, we spent five figures on flooring for our remodel project that they could have had if not for their interpersonal issues. Hopefully they will read this and realize the importance of putting on a happy face to the customer even if you hate your coworkers. read more

John responded to my online inquiry quickly and continued with prompt communication - all through the Seattle snow storm. He arrived promptly with the carpet samples that I requested to meet my needs. I received a fair quote that same day. He made every step easy. read more