These knowledgeable ladies have helped me on numerous occasions. Reasonable prices and TONS of…read morehelp. Stopped there today after my 99th disappointment at a certain Big Box store where three indifferent employees had no idea what I was in need of and no real interest in helping me with my problem. The attitude at Cabinet World could not be more opposite... Knew immediately what I was looking for, actually had a good good supply, but helped me determine that the product I was seeking was not necessary for my particular application. Saved me money. Incredible customer service. True professionals. Highly, highly recommend!

I was visiting a friend whose plastic drawer tracks had broken. The cabinets that came with the…read morehouse were not made to last a lifetime. He was going to the big box home improvement store to find a replacement when I suggested he should search out a locally owned cabinet professional. I found Cabinet World on Google maps. As soon as we walked in the door I knew we were in the right place. The cabinets and decor were impressive. The owner approached us right away. We explained that we needed to replace these cheaply made parts and she went above and beyond to try to help. She searched her back room for parts she thought would work. She looked up the contact information for the cabinet maker even though it wasn't a company that she had any relationship with. It was a busy day in her store and she didn't need to take the time to help when she had paying customers waiting. She was sincerely in it to help and she did. Although we didn't make a purchase that day, Cabinet World would certainly be my choice for cabinets in any remodel. It's clear to me that the store's philosophy is service above all. But on top of that, the displays pushed the limits of imagination. I saw samples of kitchens and bathrooms that made me want to rip my house to the plaster and start over. Kudos to a wonderful owner and an impressive business.

Did half ass instalation Did not finish the job didn't bring the materials to even do a complete…read morejob. Said they would make it right never did I will never buy anything from them again half ass work and not finished on hardwood floor or carpet Save yourselves hassel and money go to someone else No strips at doors and no trim on hardwood floors

We purchased mohawk carpet from the olean store. The carpet had a 25 year warranty and a lifetime…read morewarranty on installation. After about two years the carpet pulled out from under the threshold. Custom carpet came out and put it back. After a few months it came out again. We had this carpet for four years now and noticed the fibers were coming out of the carpet as well. I called custom carpet and the manager came out looked at it and took pictures. I was told they would submit a claim but he was sure it would be denied because the carpet was not professionally cleaned every eighteen months. The carpet had been cleaned with our Bissell carpet cleaner(No decent carpet should come apart after four years weather you professionally clean it or not). Custom carpet lied to mohawk (if they really contacted them) and said my complaint was the carpet was crushed and matted. I never said that. My claim was denied. When I spoke with Ray in Orchard Park he didn't want to hear me out and hung up on me. They wouldn't even honor the lifetime warranty on installation where they cut the carpet short so it wouldn't stay under the threshold. Avoid custom carpet center at all cost. I will contact mohawk myself and give them the opportunity to make good.

Very good business. Always called me back, fair price and did very good work. They are my carpet…read morecleaners.

We had our living room and dining room carpet cleaned. We also had stain removal and deodorizing…read moredone. This is a new house for us so we did not know the source of the stains and suspected cat urine. Murphy and Sharon are professional and easy to work with. Overall the carpet looks much better and I will use them again for future cleanings.

If I could go lower I would. The sales staff are first rate, specifically Harold. The installation…read moremanager and carpet installers are beyond bad. I have a seam that can ben seen from space and they will not address the problem. After countless calls and txt mgs... they just ignore me. The worst carpet place in WNY.

Horrible experience with this company. They ordered the wrong carpet for the wrong room. Living…read moreroom torn apart for 2 months while waiting for replacement. Charged for extra carpet for room that was their mistake. Terrible customer service. No one returns calls and they are rude when finally talking to someone. Would never use this company again and recommend you get your flooring elsewhere. Horrible experience. Little to no restitution for their mistakes and my inconvenience.

Very professional and helpful today in helping my grandmother who had to get new carpet, but was…read morevery restricted by her apartment complex's terrible policies about not allowing the carpet placement in a furnished apt. Richard went the extra mile for an elderly women who needed help and for that we are forever grateful. Unfortunately, it took us escalating to social media before our requests for paid services could be considered, all was corrected soon after that. Thank you for a job well done today Richard and colleague and thank you to Jeremy for helping us understand the complexity of the situation with a very quick social media response time. You all were much more helpful than the employees that answer your phone, hopefully that can be improved.

From the owner: Certified in Sales & Installation…read more Here at Ray's Carpet-ette, we pride ourselves in making your buying experience as easy as possible. Ray's is fully committed to bringing you the highest quality products and services possible. Not only are we willing to go the extra mile to show our friendliness, compassion, and supportiveness to you as the customer, but also we want you to be as satisfied with your purchase as we are in providing it to you. We have been in business for over 25 years, with more than 35 years of experience in sales and installations. Ray's is currently the #1 leader for commercial sales in the Olean area. We thank you for your continued support and we look forward to serving your needs in the future. Until then you can browse our online samples and learn a little more about us.

Bob was on time, professional, and very thorough. The carpets look great - almost new. Very happy…read morewith the work and would highly recommend.

The gentleman who came to clean did a wonderful job. Explained that the material in the carpet…read more(wool) wasn't as resistant to stains as other fabrics, but the stains are very faint now and the carpet looks great. The sofa had a coffee stain on it, but now it's almost invisible. Thank you! I will definitely recommend.

Buyer Beware!! We stopped in on Saturday August 3rd and met with Justin to price up some new…read morecarpet. We were told that the pricing on the pink sign was the per SF cost for carpet only. Justin worked up the carpet and install price which came in at $15/SF. The quote was high so we decided to think about it. When we got home we realized we forgot to write down the manufacturer of the carpets we liked so we went to the Carpet Town website to see if the info was online. We found the carpet we chose and found out the pricing online was $1.50 - $2/SF cheaper on their website. That would have been an $1,800 savings on our project. Unfortunately Carpet Town lost us as a customer and we will be taking our business elsewhere. We don't appreciate the shady sales tactics!

I was "floored" by the selection carpet, vinyl/laminate and hardwoods! Now, my concern is that I…read morehave too much to choose from and will have difficulty making a decision on what type of flooring to purchase. Great finance options too! Well worth my drive from WNY to see the selection that Wellsville Carpet Town can provide!

The store is both spotless and well stocked; knowledgeable clerks throughout the store, and as of…read more02/2025, the seeds and bulbs for spring are on display! I'm re-potting my houseplants, and I found both soil and a wide selection of pots within my price range.

went in today to buy a five hundred dollar job box. I talked to 3 employees the last told me he was…read moretoo busy to set up protection and get the box from the top tier of the high self. So I went to tractor supply in olean ny they didn't have any problems taking my money