We hired Prestige Carpet and Floor to do tile in two bathrooms, hardwood flooring and LVP…read morethroughout the entire house and new stairs, treads, risers, posts and balusters. The quality of work that was performed at our home was very poor. I feel it necessary to let potential customers read this before hiring this company. The stairs and railings are a major piece of our front room. The entire process took over 3 weeks and was done totally wrong. Staining was done incorrectly, poly was put over dirt and debris, caulk was filled on entire pieces of trim instead of the just the nail holes. Screws are protruding out of a handrail that I cut my hand on when cleaning. Mis-drilled holes were filled with caulk instead of wood putty. I have had to correct all these problems. The hardwood flooring was glued down. The workers walked in the adhesive and it was all over my new flooring. They sent a guy out twice to get the glue off, but I had to take a section of flooring at the time and remove adhesive from almost every plank. When cleaning the flooring in my husband's office there is a piece of LVP that is not locked in by the wall and is loose. I also need to point out that the master bath shower tile is mediocre. After Bryan says, "TRUST ME WHEN IT'S GROUNTED YOU WON'T BE ABLE TO TELL!" is a lie. After replacing two tile pieces on the bench seat twice, my husband discovered that it was out of square, which was built by his crew. It still is not at the proper slant. After we use the shower, we must squeegee the water off the bench because it just pools on top. During the renovation process, Bryan insisted on starting the tile in the guest bathroom before the drywall went up. We are left with raw edges of drywall that my husband now must put trim up on the sides to cover it. When we approached Bryan he said, "well usually we don't tile until the drywall it up." WTF, He is the one that wanted to start before the drywall was installed. As far as the length of time it took to complete the bathrooms, flooring, stairs and railings...I'm reminded of the movie, "Money Pit" the contractor kept saying, "two weeks, two weeks!" We are just so disappointed not only in the management of the jobs, but the quality of work and the time it took to complete jobs that really weren't completed, because they had to keep coming back time and time again. The supposed stair expert confessed to me that the whole stairs and railing process was not done right. The guy in charge was supposed manage the day-to-day process and was MIA many times, his helper did not know how to properly go about the process. His crews did not show up at the appointed times. The process for each job took way longer than we were told, and the quality of work was very poor. I have pictures to support this review. Pictures don't lie. Prestige sub-contracts some of his work, but ultimately, he is responsible for the work that is done. He took no responsibility! There was always an excuse! I sent all my concerns to Mr. Bryan Holmes and asked him, is this the quality of workmanship that he delivers to all his clients? I have yet to receive a response.

He was professional and knowledgeable but never followed up on doing the work. Did not answer text…read moremessages, etc. Looking for someone else to do my flooring. I need someone who is dependable as well as professional and knowledgeable. Would not recommend this company.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

I am very satisfied with my whole experience with Best friend flooring Stephen was the best, the…read moreinstaller worked quickly and completely cleaned up when he was done, l've had so many compliments I'm very happy

From the owner: Best Friends Flooring has over ten years of experience in the installation of flooring for homes…read moreand businesses in the Hampton and Atlanta, Georgia area. We promise nothing less than a friendly and comfortable experience when it comes to selecting flooring options for your home. We offer free estimates and provide you with in-home presentations that allow you to visualize your new flooring up against your current dcor. Call us today to get started!

I recently hired Carpet Stretch Kings to address significant rippling in a client's carpet, and I…read morewas genuinely impressed by the quality of their work. From the moment they arrived, the team was punctual, professional, and clearly experienced. They walked us through the process, answered all questions, and worked efficiently without compromising quality. The results were outstanding--the carpet looked as if it had just been installed. What once appeared worn and uneven was restored to a smooth, like-new condition, greatly enhancing the overall appearance of the room. As a real estate professional, I value vendors who deliver excellent service with integrity, and Carpet Stretch Kings did exactly that. I highly recommend them to anyone needing expert carpet stretching or restoration services. Brandi Moreland - Moreland Real Estate Group powered by Independent Realty Co. 404-295-1024

Carpet Stretch Kings LLC did an outstanding job once again. We hired them again to install carpet…read morein our master bedroom. The installation was fantastic. Michael and Trevor are absolute professionals. I highly recommend their services.

We had Mr Carpet install carpets in two rooms, and could not be happier with the finished job…read more The team was very miticulous in cleaning the bare floor after the old carpet was removed, and were so careful in cutting and joining the carpet sections that we cannot tell where the different pieces come together. New tack strips were added, and the carpet stretched so perfectly that no shoe moulding will be needed to hide gaps. We would have no hesitation in recommending Mr Carpet to anyone who wants a first class installation.

I called Mr. Carpet for a quick quote on carpet removal and installation. Allen was very…read moreknowledgeable and gave me an affordable quote within minutes. I didn't even bother calling anyone else and went for it. I mentioned I would pull up my own carpet to avoid extra fees but when Allen told me the cost for removal I decided to have them do it as it was extremely reasonable. They even offered to help move furniture. Within the week they were onsite to do the job and Allen was right there project managing the crew. It was great to see someone with so much knowledge and expertise right there with the crew pushing them along and getting the job done. All in all the service was great and I couldn't be happier with the end result. Keep up the good work team!

Kenny was very patient in helping me pick out a style that I was satisfied with. Nick and the guys…read moredid a great job installing my flooring and made sure everything was to my satisfaction. I've received many compliments from my family and friends. I highly recommend FloorCraft for your flooring updates.

From the owner: FloorCraft is a floorcovering company with over 30 years of flooring industry experience. We sell…read moreand install wood, carpet, ceramic tile, and vinyl/LVP in Spalding and the surrounding counties. Our company does work in the residential, builder, and commercial floorcovering market segments.

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more