My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Great service! Very nice guy and patient I will be calling him back.. He actually took his time and…read moredid very good on all our couches..

Same day service. Quick and efficient. Next time will try to book multiple rooms at once as several…read morecompanies offered me 2-3 rooms for $160 or so and I paid $100 for just one regular sized room. Nevertheless, happy with the results.

Reginald seemed quite experienced and was the first to respond to me when I sent in a request. That…read moreis why I went with him. I was very specific in asking that I had a renter coming in my house and needed all carpets cleaned and and entire house deep clean. I asked could he recommend someone or did he do deep cleaning as well and he said yes he does do that . I said i needed someone experienced and really needed the house and drawers and cabinets cleaned. Reginald assured me he could do this and to send pictures. I suggested he come out to the house and see it himself. Again he assured me it would not be a problem and we set a price of 600. When he arrived he was mad that he had already quoted me a price to clean the cabinets and house however he was going to honor the price. When I arrived to see the home. I asked him who had cleaned the house and he said His son had helped him. So I was so mad because when my tenant got to the house it was a mess. the cabinets were not even vacuumed out the mirrors were smudged all over as if they used the same rag to clean the tub then the mirrors. I HAD TO CALL ANOTHER CLEANER AND PAY AND ADDITIONAL 500 TO CLEAN MY HOUSE IMMEDIATELY Although he did a good job on the carpets I simply asked could he reimburse me only 200.00. He said I had to wait two weeks! I did and now ITS BEEN MONTH AND A HALF He wont even call me back or work with me. so for 600 he did a living room and a hall and a bathroom and kept my money!!! and he used a kid to do a deep clean of a house! NOT GOOD CUSTOMER SERVICE AT ALL! SCAM ARTIST

R.S. Was very efficient and knowledgeable about the products and helping get rid of pet and kid…read morestains!!! I plan on scheduling again for my hardwood floors at a later date. Very kind and most of all my dog cornbread loved him ! Thank you so much for your help and speedy response to help! Lisa

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

Randy came out immediately as we had a lot of water leak into one of the bedrooms. He was very fair…read moreon his prices. He hits the carpet multiple times, and really has a talent for his craft. I have now used him again at a rental property. He doesn't rush when he comes to do things, he takes time and is very polite and kind. Hands down the best carpet person I've ever met and we've used multiple companies on Yelp. On the first job he had to come back a couple of times because the remediation people were not done, he did not mind or complain about that at all. He also cleans tiled floor, and we have setup a date to do that. You will not be disappointed with his work or his pricing! Amazing guy!

You did a great job and I'll definitely refer you to other people in the future!…read more Your pricing was unmatched!

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

Highly, highly recommend Adan and Essence Carpet Cleaning. Needed a sectional couch cleaned after a…read moremove and he did an excellent job. Professional, reasonable, good communication, does things right. Trustworthy business.

No follow-up on a job. Left stains/paid $200 for nothing. New house just wanted a refresh with…read morestain removal. Had such high hopes.

Good morning to all, I was truly impressed with the cleaning of my entire carpet at my home last…read moreweek, by Mr. Williams, and his team, the work that was performed by this team of professionals, truly amazed me! the service provided was very impressive, for now on I know who I can call for all of my future carpet needs. Thank you so much queen, for the amazing service's provided by your team. Please believe me, if any of your home, or business should be in need of a complete professional carpet care, I promise you that Queen Quality Carpet Cleaning and Flooring Center; is all you will ever need. Just don't take my word, call them and I promise that you will be satisfied with their full carpet care service. Sincerely Dennis Hill

Great service soo professional and very nice z my carpet always looks great once they're done! My…read morehouse smells even better once they are done. Highly recommend and will be my carpet cleaners as long as I'm in Hampton/Mcdonough!!

This company is my go to carpet cleaning company. They are on time, take your cleaning very…read moreseriously and are very friendly. Their prices are very reasonable and you will get what you paid for. If your carpets are not becoming to you, you should be calling Klean as a Whistle. PSA They paint too!!! Thanks guys see you on my next cleaning :)

We first met Chandler - owner of Classic Care Services - in 2020, during the height of the Covid…read morelockdown. I had spilled a full cup of coffee on a light-colored area rug. He took the rug with him and patiently worked on it almost daily for about two months until he had it looking brand new. Recently, we asked him to clean an expensive decorative pillow that had dried blood on it. Rather than charging for a job he knew would not come out well, he explained that the blood had been on too long and could not be removed completely. We have engaged Classic Care Services on other occasions and have always been pleased with the promptness, quality and value. We will always call Chandler for our carpeting and upholstery care!

Mr Chandler with Classic Care did an excellent job cleaning my fragile velvet headboard. He was…read more reliable, punctual and careful. I will definitely call Mr Chandler for all, my upholstery and rug cleaning needs.

He was so polite. Him responded so fast And he was very informative. Now I just have to get it a…read moreday off to do it LOL.

Did an amazing job!!! Would refer 100%... Clean, informative, and truly professional. Most of all…read moretimely