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    Bedrosians Tile & Stone

    3.5 (8 reviews)
    Closed 9:00 am - 2:00 pm

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    1 year ago

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    6 years ago

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    Kara O'Brien Renovations - Addition bedroom that we built with heartpine floors and reclaimed trim

    Kara O'Brien Renovations

    (3 reviews)

    East Atlanta Village

    I was lucky enough to purchase the first home Laughing Sun Renovations ever did at 123 Howard…read moreStreet. It was my dream home. The attention to detail in the restoration was impeccable. Laughing Sun renovates and restores by amplifying the original charm of the house which is what I love about them! In fact, they go out of their way to find those rare architectural gems which will add dimension to your house that you won't expect. All of this with a well-communicated and collaborative vision in the planning process! Laughing Sun also completed a bathroom installation for me in another house. The space planning ideas they had were brilliant and the project was under budget and on time. Very happy former customer! Katherine Strong 404-536-4099

    Kara was one of the worst people I've ever done business with, she was rude, spiteful and…read moreaggressive on several occasions; and often made up false reasons why I behaved a certain way which I had to spend a good deal of time correcting. For example, when I did not return a text message within a couple of hours, she would say that I was avoiding her or trying to put her off in some way, even though I had previously explained that I didn't have my personal cell phone in meetings and would not be able to respond to her quickly during business hours. As time lapsed, she got more and more unreasonable. On at least two occasions, she threatened to put a lien on my house and take me to court. The first time was because I did not want to pay the entire third installment, only a portion of it, since her crew did not finish the work on the deadline provided. This seemed reasonable to me, but she threw a major fit on the phone, called me a number of highly unprofessional terms and then threatened me with a law suit. So, I backed down, in tears, to avoid a silly suit and hopefully finish the last items so I could put my house up on the market sooner rather than later. Then, a few days later she lost it over some missing paint, which I later found inside the house, but she accused me of stealing. The final straw was with the last payment, which I sent via postal mail from Maryland, where I live. She knew I was sending the payment, but when the check didn't come as quickly as she thought it should, she started her bullying tactics of leaving me nasty threats on my voicemail and via text. I was on a flight to California to go wine tasting with some college girlfriends, and the last thing I wanted to deal with was Kara and her craziness, but I had to nonetheless. She had me so stressed out during the flight, that I was thinking about paying her twice for the job in an attempt to end the bullying and the stress it was causing me. Luckily for me, the check finally arrived before my second flight landed-- she left me a message stating that she got the check and that she was paid in full, but she he never apologized ever for her behavior--which I find incredible given her unprofessionalism and aggression. I will say that for the most part, the work was done in a quality manner, with three exceptions: 1. I had some plumbing work done and it was supposed to be under warranty. So, when it the same plumbing issue resurfaced a couple of months later, I emailed to see if they would honor the warranty. Kara declined, stating that the company she owned went out of business (Laughing Sun Renovations). It's only now, that I paid another plumber $800 to come out and fix something her team was supposed to have fixed the first time that I find out she's opened another renovations company (that seems to do the same thing I was paying her old company to do). It's very disappointing to have had to fix this issue twice, as each time I had to pay the fee, but I also had to deal with getting the plumber to the property and cleaning up the drywall and getting the ceiling painting that needed to be done both times. It was both a waste of time and money. 2. I also had a lot of interior painting done, and while the paint job was done well, there were many drippings that were never cleaned up by her or her staff. I found a number in the bathtubs, on sinks, on drapes, etc. 3. She did some tile work in one of my bathrooms and some of it was not finished correctly. I had to pay someone else to come and fix it, so that there would not be any leaking from the improper install.

    Bedrosians Tile & Stone - flooring - Updated May 2026

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