Had a chimney cleaning service done and was quoted around $130 when I called to schedule. When they…read morecame in and finished the work, I was told I was being charged $725 for the service! I went ahead and paid considering the work was already done but I was left very upset. I understand that the pricing is based off of how tall the chimney is, but I did not appreciate being told I was only going to get charged $130 for the whole thing and then having the technician give me such a big bill. They need to be more transparent with their customers rather than telling us what we want to hear with a low price. Very disappointing.

Ben was quick to call me when he saw the review. There was no argument at all. He stated he was…read moreembarrassed about the bad experience and would not use the service provider anymore. He was prepared to make it right any way I saw fit. I requested a full refund and he provided it immediately. I would still use star quality for duct and dryer vent cleaning because of the customer service on the business end and the willingness to correct any problems. For carpet cleaning, I won't be experimenting with that service again. Ben, Thank you for the same day full refund.

Very Disappointed - Misleading Service and Poor Communication…read more I scheduled an air duct cleaning service and specifically requested air duct cleaning. The customer service representative assured me that an air duct vacuum would be performed and even recommended a promotional package that supposedly included both vent and duct cleaning. However, when the technician arrived, he only cleaned the vents and did not perform the air duct vacuuming as promised. When I questioned this and called the supervisor, he informed me that I had purchased only the basic package, which does not include air duct cleaning--contradicting what the representative had told me. To make matters worse, I felt pressured to proceed and pay for the service because they insisted the technician was already at my home. This felt misleading, unethical and felt like a bait-and-switch tactic. I would not recommend this company to anyone looking for honest and transparent service.

Broke my dryer duct, then charged me to fix it. Individual technicians that show up can be good…read more(obviously not the one that broke it in the first place), but the one that fixed it is great. The supervisor refused to even look at the notes and clearly couldnt be bothered to try and remedy the situation. Crap company that wouldnt take responsibility for a mistake. Would not use even if they provided free services.

Wish I would have went with someone else. David cuts corners at every opportunity, doesn't finish…read morethe job contracted for, and works very dirty. When asked to clean up after himself he becomes very indignant about being asked to clean paint splatters on the floor, drip marks on the walls, paint marks left on room contents, and sweep up where he kinda sanded some drywall repairs. If you decide to hire him, watch him like a hawk. He claims to 2 coat everything, but upon inspection, he clearly isn't doing 2 coats in his trimming and other areas. In short, caveat emptor!

I worked with Aldaves Painting to get my condo ready for a near future sale, including interior…read morepainting, new carpeting and small repairs around the unit. Service was overall very good and affordable. David was good about communicating with me and working through any issues and questions. I was pleased with the end results.

We had Chimney Masters handle some chimney repairs a few months ago and couldn't be happier…read more They were easy to schedule, transparent about pricing, and thorough in explaining the issue and the fix. The crew was respectful of our home and left everything clean. The repair looks great and has performed flawlessly. A special thank you to Peter F, who came back out without hesitation when I had a concern. It turned out I was simply using something incorrectly, but he patiently showed me the right way and was extremely professional throughout. That level of responsiveness and customer care is rare. We're already planning to use them again to install another product to improve heat distribution. I wouldn't hesitate to recommend Chimney Masters.

I hired Master Chimney to repair my leaking chimney, but the experience has been extremely…read moredisappointing. The representative, Peter, charged me a very high price for the work, promising that several items would be replaced and that I would receive pictures of the repairs since I cannot access the roof myself. None of that was done. My chimney is still leaking. Peter also promised to return to inspect the work, but he never showed up or even called--I had to reach out to them myself. On top of that, I was asked to sign paperwork on a laptop without being given a proper chance to review it, which I regret. Overall, the job was not completed as promised, communication was poor, and I was overcharged for work that did not fix the problem. Based on my experience, I would not recommend Master Chimney.

Super quick service, decent pricing. I live on the 4th floor without an elevator and they did not…read morecharge per flight of stairs like some companies. I highly recommend this small business.

We messaged them yesterday and they came the next morning on time at 7am to finish up our remaining…read moretile backsplash. Jerson and his brother were communicative and professional the whole way through. They completed the job quickly, finishing in 3 hours and cleaned up very well. It looks amazing! Highly recommend!

Racket! Don't do it!!…read more I bought a townhouse that was a rental for some years so wanted the vents cleaned. I was a bit skeptical when the guy hooked up a big blue blower to one vent and said it'll clean all of the vents. He then vacuumed a couple of the air returns but really didn't go too deep. I paid the $900 but then he sticks some wand in the AC and tells me it needs to be sanitized and he can do it for another $800. I'm done at this point and politely declined. I went back and looked at the dryer and air vents. Attached are a few of the AFTER pics.

Thank you very much for Lucas. I did Airduct cleaning. Lucas…read morearrived in my house on time. He explained to me everything. He gave me some tips how to keep my system clean. He is very professional and took pictures before and after. I'm very satisfied with the service. Thank you.

We have used the services of Hydro-SERV on two separate occasions. Skip has the right tools and…read moreperforms his services in a professional and efficient manner. His knowledge of our system, work quality, excellent customer service and competitive rates are the reason we have recommended Hydro-Serv to other family members for air duct cleaning. He cleaned 40+ years of accumulated dust, dirt, pet hair, etc. from my mother in-laws system. She too, was very pleased with the results of his cleaning. He provided before and after photos to inform her of the results of his services. If you have any concerns about your indoor air quality HYDRO-SERV can help.

We live in a loft unit with very high ceilings. We hired Hydro-Serv to clean our duct work and…read moreother surfaces. They did an excellent job of cleaning and were very careful with our furniture and belongings. Skip and his team were friendly and efficient and did a great job! When it is time to have them cleaned again we will be reaching out to Hydro-Serv!

Nick and his team at Prime Solutions were excellent after my basement flooded. They responded…read morewithin 1-2 hours of my Yelp request, started remediation the same day, and did a fast, thorough job draining, drying, removing personal items, and helping with insurance. They also pushed to keep mitigation equipment in place longer when needed to make sure everything was truly dry before rebuilding, which I appreciated because they did not cut corners. They handled everything from remediation and plumbing repair to demolition and full restoration, and the basement looks better than before. After that experience, I hired them again for unrelated work and found their rates to be extremely competitive. Based on the quality, efficiency, and responsiveness they consistently showed, I plan to use them as my go-to contractor going forward.

Nick was super helpful and reassuring during my home's inspection! Highly recommend their services…read moreand business