Love them! Order whatever area rug you like online at the best price you can find, then have it shipped straight to them! Had to cancel an order from Lowe's after 3 months of a back ordered fiasco. Then they fixed the problem! I ordered one, larger carpet that they will be cutting down into 2 area rugs of the smaller/backordered size. Problem will be solved w/in a week!! I did the same thing earlier this summer, so now the smaller rugs for the adjacent hallways HAVE to match. They were great w/ cutting and binding the first rug, now they'll fix the back-ordered problem w/ the smaller rugs for the adjacent areas. read more