Yesterday, Carolina Plumbers sent theit technician Patrick to install a new dishwasher in one of my rental units. Patrick was timely, efficient, very friendly, and very thorough in his work. He removed the old dishwasher, carted it down to his van, installed the new dishwasher, tested it thoroughly, explained to me how it worked, and accomplished all of this in under one hour. He even made recommendations for the rubber hose and air flow valve. I was very impressed by Patrick and the efficient competence of his work. I would not hesitate to hire him again. read more

Came to replace two toilets. Very blonde people both times I used them. Previously I hired them to install a hot water heater and they did a great job. Highly recommend! read more

Great company! My water heater was down and they came on Saturday morning to fix it! Polite, friendly and professional! They came the day after I reported it broken. Fast and excellent service. Plus they answered all of my questions. read more

Patrick did an excellent job on my rheem water heater. He was very professional, arrived during his time range that he provided and completed the job at a very reasonable price. Would definitely use him again on future jobs. read more

I got in contact with Patrick through Lowe's when purchasing KitchenAid dishwasher. Darlene called a few days prior to the install to confirm window. I asked if I could get an hour's advanced notice since I am not at the installation site. Sure enough, Patrick called an hour before to give me my head start. He's very friendly, asked me some questions about where the DW will be installed, then brought the appropriate equipment from his truck. Super knowledgeable, professional & competent. Completed the install in about an hour, which included testing. Would recommend him again in a heartbeat. We've been going through a NIGHTMARE renovation, so seeing this level of competency and professionalism was refreshing! He's also an Afghanistan vet, so thank you for your service, sir! read more

Carolina Plumbers made the trip from Oahu to Maui to service our Rheem water heater. As there were no authorized technicians on Maui, Rheem reached out to Carolina Plumbers for the service call. We found Carolina Plumbers and Patrick to be courteous and professional, and best of all, they followed through on their promises and their communication was excellent. We would not hesitate to recommend this company to anyone needing plumbing services or sales. read more

Service and workmanship was excellent. Had him install over the range microwave thatwas too big for the space and needed to get another model he suggested. read more

Darlene, receptionist and Joshua, plumber were courteous, kind and fast. Life sucks without hot water, but my hot water heater was replaced within 8 hours of my phone request. This is the second or third time I have used these guys and they are amazing! read more

I purchased a new natural gas water heater through Lowe's and Carolina Plumbers was assigned to my project for pick up, installation and haul away. I got patrick and from reading the comments on here, he's the owner! Patrick arrived earlier than I expected. He arrived within the hours that I was advised. I got to know Patrick a bit while talking stories during his installation, really nice guy! He took his time but at the same time was fast and efficient. He gave me some advise on other things which will conclude me in hiring him for future plumbing jobs no doubt! Thank you Patrick! read more

Bought an over range microwave from Lowe's and Carolina Plumbers was the contractor for haul away and install. They called when they said they would, arrived in the quoted window time, and were professional and very polite. Our kitchen was a mess and the contractor worked around it. He insisted on cleaning up the wood shavings from drilling into the wall, even after we told him not to worry we would take care of it. Super nice and quick. Thinking of hiring them privately for a few other projects. read more

We recently had a new Rheem water heater installed (purchased at Home Depot and installed by Home Depot Contractor) last month. Hot water stopped coming out of all faucets and shower. I called Rheem customer service who contracted out to Carolina Plumbers. Patrick from Carolina Plumbers called me right away and set up an appointment to my house the next morning at 7 am. He arrived on time and took less than a minute to see the cause of my problem. He replaced an 25 year old broken hot water heater intake valve and we had hot water flowing again. Patrick was very friendly explaining what needed to be done and he was very competitive with pricing. I'm going to use Patrick for all my plumbing needs going forward. I highly recommend him! read more

I purchased a new dishwasher from Lowe's and they contracted delivery and installation to Carolina Plumbers. I couldn't be happier with the results. I'll definitely call Carolina Plumbers in the future when I need something done. read more

Awful first impression! The woman who answered their phone said "hello??" without stating the name of the business, so I had to clarify that I was actually calling Carolina Plumbers. Then after a few minutes when I had more questions and suggested a potential solution to my issue, she cut me off saying she had other calls coming in and couldn't talk to me anymore and literally hung up on me when I was still speaking. I was so surprised and shocked that anyone in customer service would treat someone in that way. I have empathy for her that she might be having a terrible day, but everyone is going through something - there are a lot of things she could have done or said, including that she'd just call me right back to solve my issue! She was such an incredibly unprofessional person representing their business that I feel bad for whoever hired her. If she's the owner, then I will never use them again and have already started telling friends about this awful experience through Hawaii's word-of-mouth "coconut wireless." I also called Lowe's back to ask that they remove them from their recommended installer list, since it also makes Lowe's look terrible. read more

Needed to replace gas water heater and based on Yelp comments contacted Carolina Plumbers. Patrick responded quickly; soon after stopped by and gave an estimate to pick up, replace and haul. Patrick did an excellent job installing water heater - correctly, efficiently at a cost significantly LESS than quote from another plumbing company we used before. We're grateful to have found an outstanding, SKILLED, fair priced, trustworthy and friendly plumber! We'll definitely call Carolina Plumbers for any future plumbing needs (and peace of mind!) read more

I purchased a water heater from Lowe's and Carolina Plumbers was the contracted installer. They were amazing! Very responsive, honest and quality work. Moving forward, I will only use Carolina Plumbing. Their customer service and quality of work is simply impeccable! read more

Great service! Went out of his way to help get a new microwave after we discovered the original had a huge dent.

Our old water heater gave out this week. Stopped at Lowe's this afternoon to buy a new one and a few hours later, Patrick called saying he could install our new water heater this evening!! I thought we could be taking cold showers for a week. Kudos to Carolina Plumbing for delighting this family who's already back to warm showers the same day as purchased! Much mahalo Patrick, for your promptness, quality work, courtesy, and good conversation! I love our new water heater and will think of you for future plumbing needs. read more

Awesome! Patrick and Darlene are very nice and responsive. Arrived promptly and was very mindful of doing a clean and professional job. I felt Patrick went above and beyond to make sure we were happy customers. I would not hesitate recommending Carolina Plumbers to any of our friends and family. read more

Honest and very thorough plumber - pays attention to details. Fair priced and goes the extra miles for his customers. Highly recommended

I purchased a toilet at LOWES and went with their recommended Plumbing company for installation. I was not familiar with CAROLINA Plumbers. Patrick arrived on time and pleasant. He got right to work and explained/answered my questions. He completed the install diligently, cleaned area nicely. I am very pleased with his workmanship and most of all attitude. I highly recommend CAROLINA Plumbers and Patrick. Kudos to Carolina for your choice in hiring and company's CUSTOMER SERVICE. read more

We just had Patrick from Carolina Plumbers come out to fix a really deep and nasty drain clog. He was kind, courteous and clean! He also gave me advice on how to keep my toilet flushing (it was having issues). He did a thorough job and cleaned up so well after himself. It was a pleasure working with him and I'd definitely call him again. I'm amazed that a plumber can be dressed so nicely and keep himself so clean. Not your typical plumber!! read more

Carolina Plumbers came through American Home Shield. I had a hot water drip from my laundry faucet. Patrick came and probably could have replaced a small part inside the faucet handle, but since it was also leaking at the bottom handle under the sink, he went ahead and changed the whole faucet! I now have a new faucet in my laundry tub! Very grateful for his great work! read more

My water heater stopped working and started leaking. It is covered under warranty by American Home Shield, which referred me to Carolina Plumbers. After 9 hrs of waiting for Carolina Plumbers to return my message, they tell me they are unable to service my water heater for over a week. I asked them to let American Home Shield know so they can provide me with another Plumbing company but apparently they did not follow through. This company is very difficult to reach by phone and not very responsive by voicemail and emails from myself and American Home Shield. read more

After my first positive experience, I re-hired this company to fix a leak in the master bathroom shower and change all of the fixtures. Patrick gave a very reasonable quote and worked very hard to complete the job. Extremely professional and courteous. Will definitely hire again in the near future for my other bathroom shower! read more

We needed a contractor to install a gas water heater at our condo in Kapolei. Patrick responded quickly and we were able to make an appointment for the next day. Very professional and followed safety guidelines - properly wore face mask, used gloves and social distanced. Patrick did a great job explaining what he was going to do and completed the job within his proposed time. Very reasonable on cost. He was also able to modify the existing lines to accommodate the taller tank. Also disposed of the old heater! Thank you Patrick for saving us from cold showers! read more

Patrick did an awesome job with our plumbing needs. Very professional and provided quality service. Will definitely use this company again!

Highly recommend Patrick of Carolina Plumbers. He just replaced a leaking kitchen faucet for us and he did a beautiful job! He is a very experienced, professional, knowledgeable and gifted plumber. Our condo unit is quite old and the faucet replacement was not an easy job. Patrick was kind, patient, careful, efficient, and he cleaned the entire area before leaving. We are going to have him come replace our Angle stops next. Thank you!!! read more

I recently had a kitchen sink and faucet installed by Patrick with Carolina Plumbing, and I couldn't be more pleased with the work. I found Carolina Plumbing through Lowe's, but ultimately hired them privately because Lowe's didn't carry the specific sink I needed. Patrick came to my home to inspect my old sink before I ordered a new sink because I wasn't sure what size or specs I needed for my home. I am really glad I did this step because I needed a very specific sink in order to fit a garbage disposal and filtered water system. Once I received my new sink and faucet I called Carolina Plumbing, not Lowe's, and scheduled installation. We even had a difficult sink removal because whoever installed our old sink used gorilla glue to secure the sink to the quartz counters. The new sink and faucet are in place and look incredible. I couldn't be happier, thank you Patrick for doing such an amazing job! read more

I had leaks in three 3 1/2 gallon toilets and sink faucets in my bathrooms for a long time. I was not happy with any plumbers sent by AHS and requested for another. It turned out that Patrick at Carolina Plumbers was also the installer for my dishwasher purchased at Lowes. I know his professional work and I decided to replace all my fixtures and toilets with new ones by Patrick. Not only was Patrick prompt, courteous and professional, he also replaced everything by himself in one day. Patrick also resolved my headache with a sink with no shut off valve and reversed hot & cold water lines in one bathroom. He is a skilled plumber who works on mainland time - he's responsive; you won't ever have to wait weeks for a quote, a call back or never at all. The old 3 1/2 gallon toilets are very heavy but because he's in shape, he was able to lift them down from the second story in my house. I doubt an over-weight plumber without an additional helper (and a lot more money) would be able to accomplish what he did today. Patrick is very reasonable with pricing and he's reliable. I will definitely ask him to help with my renovation in the future. My cost is partially from Lowe's 40% off installation offer and Patrick is Lowe's preferred installer. read more

Patrick from Carolina Plumbers recently came to figure out why our dishwasher overflow was putting water all over the place...and a faucet was consistently not shutting off properly. He was timely, courteous and professional. He did a thorough job...making sure he completely solved the problems. This was on a Friday and there was a part he said he would order Monday to complete the faucet issue...well it's Monday - and first thing in the morning there is my email order confirmation for the part. He followed through - I was informed and WOW...I don't have to do follow up phone calls or checking on status because no one did the job they said...he did everything he said, timely, professional, courteous. Thank you Carolina Plumbers and Patrick. I will highly recommend your service. (PS. I'm an architect and deal with the trades all the time - this was a nice breath of fresh air) read more

Carolina Plumbers is one of the contract service providers used by Lowes. I purchased a replacement garbage disposal from Lowes and included their installation service. Total cost was $270.00. They called right away to set up an appt. Patrick was the plumber who came to do the work. He was a friendly and experienced professional plumber who did the work quickly with a smile. His work exceeded my expectations. I will definitely call them again if a plumbing need arises. read more