My daughter has been dancing competitively for almost a decade now at a top notch dance company in…read moreWestern Wake, and we decided the time was right to try a different studio. I had heard mixed reviews of Renner, the main complaint being the lack of professionalism and the constant lying from both the owner Summer and the office administrator Debbi. In hindsight, I should've listened to the advice of those telling me to avoid Renner like the plague.
Due to COVID, I first contacted Debbi and Summer about starting out with virtual classes. I was given very few options, but decided to enroll in a ZOOM class with Claudia another with Coleen, leaving the option open for adding many more classes in the near future.
The first week went fine. Two classes, two successful ZOOM sessions. The second week, however, Colleen neglected to let the virtual dancers into class. After I sent Debbi and Summer and email telling them the situation, I was guaranteed they Colleen "had been talked to" and it was not going to happen again. Well, the following week, Colleen again failed to let the ZOOM dancers into class. Another email was composed to Summer and Debbi and again I was promised that it wouldn't happen again. Another week came and to my surprise, Colleen's class went without a hitch. This time, however, Claudia chose not to let the virtual students in the class, effectively shutting out all ZOOM students. I once again contacted Summer and Debbi and I was offered a make-up class on a different evening. However, after asking several times for the ZOOM codes for this make-up class, I was completely ignored by both.
Out of eight classes I had paid for, only three classes were actually held. After inquiring about whether these classes were cancelled, I received a very unprofessional email from Summer making excuses and instead of solving the problem that so many students are having, she placed the blame on everyone else besides herself.
If you want to be lied to, if you want to be jerked around, if you want to be a part of a disorganized mess with questionable business practices and mediocre instructors, this place is for you. If not, there are too many honest dance studios in Pittsboro-Cary-Apex-Holly Springs that are leaps and bounds over this amateur-ish operation. Choose one of the others instead.