They are high-priced and add "fees" to EVERYTHING, including closing the account. Almost $160 to…read moreclose an account. Found another gas company that is transparent with their fees/services, unlike Suburban Propane!

Pricing and service. They charge too much and every delivery is overpriced. Requires calling them…read moreto complain at which time they will adjust price closer to the average for the area.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

Diagnosis and suggested remedy were easy to understand and effective. Since no labor was required,…read morethis visit was free-of-charge. I'll call on them again.

We have utilized Shawn Welch Plumbing for 3 different needs. Professional as well as educational…read more If it hadn't been for Shawn during our recent concern, we would've had major water damage from the guest bathroom toilet. Excellent service as well as very reasonable pricing.

I was referred to Welch Plumbing by our realtor when it was time to make a few repairs on our home…read more Shawn is very professional, friendly, efficient as well as cost effective. The price was very reasonable and we are happy to have found a great plumber we can count on. Invoice sent by email. If you need someone you can count on, call Welch Plumbing!

The Shotwell Garner branch has the worst, most rudest staff I have ever had to deal with! They are…read moreincompetent, slow, and ignorant. If they actually had customer service I could have been done in there in 15 minutes, instead it took close to an hour. Complete idiots!

When contracting a state service that is customer based, the contractor's bid MUST include enough…read moreexaminers to provide excellent customer service. There is no excuse for customers being unable to make appointments to obtain a 1st time license including a road test, nor a lobby full of citizens in need of simple renewals and being turned away. Someone didn't think through this clearly when writing the specs for bids for Driver License Services. Low bid shouldn't always be awarded contract when adequate staff is sorely lacking.

Quick response and fixed the issue quickly . We found our toilet was leaking. Problem fixed…read morequickly.

Timely response, reasonable pricing, and a good job done. Good communication and I got an invoice…read moresame day.

Had issues with our septic runoff and had to have a pipe replaced. CES was very professional and…read morehelpful with providing information for what the possible causes are and provided different options for repair. They performed the repair/ replacement in a timely manner. Would definitely use CES again.

From the owner: Carolina Excavation Specialties. The excavation…read moreprofessionals you can trust. Offering all excavation and septic system services. Septic system installs and repairs. Call today to get scheduled. Free estimates! 919.302.7306

I had a sewer line back up into my laundry room after hours (already had an appointment scheduled a…read morefew days out but things went from bad to worse). Poole's was up front that just coming out after they closed would be $700, so I spent the night at a friend's. The next morning, they managed to move some things around to get me in that day at 10am. A two-man team showed up and got to work while k went back upstairs to keep working. They were polite and explained things. Fortunately they did clear out a clog in about one hour. I appreciate that Poole's will actually give you a figure/quote without charging you a fee to simply come out, then give an estimate. I would call them again (crossing my fingers that won't be necessary).

Poole's Plumbing did an excellent job of installing a Rinnai Tankless Water Heater. They insulated…read moreall my hot water pipes, installed a WiFi controller so that I can start/stop the heater from my phone, or by scheduled time. The quality of workmanship was superb. I would recommend them strongly.