1. Carmel Audio Video

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    Carmel, CA

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    Carmel Audio Video

    2.3 (10 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Carmel Audio Video

    Home theater calibration

    Carmel Audio Video Photos

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    2 years ago

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    5 years ago

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    5 years ago

    They put together very over-priced proposals with a take-it-or-leave-it attitude. I chose to leave it!

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    5 years ago

    Very unimpressed with the overall presentation by the "sales" guys. Unprofessional is an understatement.

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    15 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    Verizon

    Verizon

    (100 reviews)

    $$$

    I signed up for Verizon 5G Home Internet in San Francisco in 2022. I later attempted to use the…read moreservice here in Monterey in 2023 when I moved here. The service was ineffective in Monterey, so I contacted Verizon to close the account. I made multiple attempts to return the modem after cancellation. I was told I needed a return box but never received one despite repeated requests. I was also never informed I could have returned the equipment via UPS. After continued efforts to return the equipment (including attempting to return it in person at several different stores), I was eventually instructed by a Verizon representative at 1680 Del Monte Center Suite 12G, Monterey, CA 93940 that since the account was closed and there was no further need for the device, I could dispose of the modem as I saw fit. I disposed of it as e-waste. I relied on Verizon's instructions in good faith. I have tried to contest the charges with both Verizon and their collection agency. As recently as last week, I was sent a bill for approximately $220 from a collections agency. This charge is improper because Verizon failed to provide return materials and expressly instructed disposal. I visited the store one last time today to avoid formal complaints with the Better Business Bureau and the FCC to no avail.

    Davien and especially Moe were SUPER helpful and accommodating, and the whole staff was friendly…read more I'm not sure why this place is getting bad reviews, because our experience was great! Thanks guys for everything!

    Carmel Audio Video - hometheatreinstallation - Updated October 2026

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