Bob and Jeff were honest and helpful when I was searching for a car for my daughter. We talk about…read moreprice and the type of vehicle I wanted. Within 3 days, I had the perfect car for my daughter at the price we discussed. It was a smooth, carefree experience that made me happy I took a chance on the wonderful small family owned car dealership. No used car will be perfect but the car I purchased was clean with very few cosmetic issues. I have had the car now for over a month with no issues. If you're looking for a great used car, give the Car Corner a visit. You might just find what you're looking for. Thank you Bob & Jeff for such a wonderful experience!

From the owner: For going on 40 years, we've been Roanoke's premier destination for quality cars, trucks, and SUVs…read morethat last a lifetime at Bob's Car Corner. With the best selection of quality, pre-owned vehicles all inspected before sale and the most knowledgeable and cordial sales staff around, we treat all of our customers to a comfortable, no-pressure environment so they feel assured of their choices and that the vehicle they choose is perfectly suited to their needs, taste, and budget. Whether you need a simple sub-compact to commute to work, or a minivan to fit the whole family, you'll find what you need on our lot.

I paid a total of $1006.06 for one sensor that cost 147.94; the rest was other crap…read more I had a light illuminate on the dashboard, BMW of Roanoke claims it wasn't worthy of warranty (It was). They said because I had a scratch on my door, it voided the warranty of the sensor in that door? What the f***? Is that even legal? I guess if you have a ding on your hood that your engine warranty is voided????? So just to look at my car, nothing else, I had to pay $208.90. Then I was told on a Thursday that the part will be in on Monday and they will call me. So I call them on either Monday evening or Tuesday and they haven't even ordered the part. So then they make me pre-pay for the part (I HAVE NEVER HEARD OF PREPAYING FOR PARTS AND I HAVE OWNED CARS FOR OVER 2 DECADES). Okay, part paid for, It comes in. Well they said it is going to be $581 just in labor "because it is a 3-3.5 hour job" which somehow became $644.78? They kept trying to get me to drop it off (I'm guessing so I wouldn't figure out how fast they can fix it, but anyway that wasn't feasible for me due to living 3 hours away). So they take my car in for my 11am appointment at 11:14, and thanks to their "track my car" tracking app system, I know my car was worked on from 11:14a - 12:16p FOR 1 HOUR AND 2 MINUTES!!!!! So they charged me labor for the repair $644.78 for 1 hour and 2 minutes of labor (remember, I had already paid for the part). So $644.78 is just 1 hour 2 min labor, tax, credit card surcharge, and "$35 shop cost." Little do they realize, I worked for many years as an auditor and I know this isn't permissible on many levels. Also, the person Mike who purchases cars is horrible. He looked at my car without ever speaking to me, then told the front desk to tell me that he would call me with what he would offer me for it. I called 4x and left 3 messages, he never answered his phone or returned my voicemail. So the second time I was there I asked, and I simply stated if he doesn't want it, fine - I will move on. But this level of unprofessionalism and rudeness isn't appropriate. Just say no if you don't want it! BWM issues aren't Parks issues. BMW will be ranked seperately. This is ranking Parks BMW of Roanoke: (5 being good, 1 bad): Value for service: NEGATIVE 100. I paid a total of $1006.06 for one sensor, that cost $140.49, to be installed on my car with less than 19,000 miles. Friendliness of staff: 4 (kind, but not as nice as they should be for $626 a hour labor) Laziness of staff: 1 (they didn't reply to multiple voicemails left. There was almost always 3-5 people standing/sitting around doing nothing but enjoying food/coffee/playing on iphone while charging me $626 for 62 minutes of labor). They clearly have wayyyy too many employees. The vibe of their waiting room: 1 (there were multiple unhappy people in the waiting room both times I was there) Willingness of staff to help you: 0 (this could have been a warranty issue easily, but instead because of a scratch, guess what, it was over $1k out of my pocket for 1 sensor because my car had a scratch in that general area) Loaner vehicle availability: 0 (I was literally told "if you want a loaner, it will mean that our next available appointment is at least a month out.") Notification that you will be charged a 3% credit card surcharge before you get home and realize it: 0 (I had a check with me and would have used it if I was told about the surcharge) Facility Cleanliness: 5 Atmosphere: 3 (unhappy people, uncomfortable chairs, ample charging electronic stations, quiet, nice coffee and snack station)

Buy here only if you want to lose $4700 in TWO DAYS. @ParksAutoGroup and affiliates:…read more It is worth the read. 1. 1 February 2023 - I was sold a substandard rusty (hidden at the time) Lexus product for $30,350 on 1st February 2023 by Parks Auto Group 2. 2 February 2023 - I was busy and did not get a chance to drive my new to me Lexus. * However, on the drive from where I purchased it to Raleigh the Lexus kept pulling to the right. * I made an appointment at Lexus Durham (my local) to deal with the issue 3. 3 February 2023 early morning - I took the Lexus to Lexus Durham to change the brake shoes if needed (for the pull to the right I felt driving back). * When Lexus Durham got the car on the lift, they highlighted certain significant issues * There is rust everywhere, so bad you could poke your finger through the skid plate...and the rust was hidden under a thick layer of black, sticky rubberizing compound, so even if I looked for rust, I would only see this beautiful rubberized black underside. * I immediately; on the same day brought the product back to Parks Auto Group hoping to cancel the deal, based on these hidden disastrous faults that will impact the drivability and can cause serious safety and big repair issues down the line 4. Despite a robust inspection report from Lexus Durham detailing these issues; the cancellation was declined by Parks Auto Group. * They say it is my fault, and I should have had the product INSPECTED BY A LEXUS SPECIALIST before purchasing. * Essentially I should have driven it to Durham Lexus on a three hour round trip to have it inspected before purchasing * Indicating essentially that you cannot trust the quality of the products Parks Auto Group sells. Everything should be inspected. 5. To 'help' me in my state of disbelief and panic; they offered me a purchase credit of $27,000. * They essentially penalized me $3,350 in TWO DAYS!. * This indicate even they did not want this rusty Lexus back (however I do see that they put it back on their used car website, for $31,000 MSRP. Whoever buys this white elephant better drive to Lexus Durham and have them look at the rusted out bottom....or just take my report I already have from Lexus Durham) * In two days, because I was sold a bad product by Parks Auto Group and decided to Trust them, I lost $3,350 in TWO DAYS! 6. The story should end here, but it does not, listen to this: * I was told that I can get the purchase credit only if I buy something else from them. * They only had crap used or very expensive new cars available. * The only somewhat safe option was a 2021 RAV4 with a moderate damage on its Carfax. At least it had no rust. 7. Subsequently I used my purchase credit on a 2021 RAV4 with a moderate accident on its Carfax as the best of a bad situation. 8. The RAV4 was sold to me at the full MSRP they were asking for the RAV4 ($31,250) PLUS an EXTRA $4,700. Take it or leave it, no negotiation, no other options 9. The alternative was to be stuck with a $30,350 Lexus GX Rust bucket which is my fault for buying because I did not get it inspected as they keep on saying, this is your fault, this is your fault... 10. So, my current situation is that I bought, from Parks Auto Group, part of the Parks Auto Group, a 2021 RAV4 with moderate Carfax damage FOR A GRAND TOTAL OF $35,050. This makes my car the most expensive 2021 RAV4 with moderate Carfax damage in the continental united states. Even CarMax gives you a few days to take a car back, THEY AT LEAST BELIEVE IN THE PRODUCTS THEY SELL. I tried to engage with them and settle without taking this public. The entire management chain at Parks Auto Group declined to help, including a passionate plea to the president of Parks Auto Group; Adam Parks falling on deaf ears. Standard answer, I was stupid signing the contract and trusting them, now go away, we are trying to screw the next customer. I have to forgive them as I'm a believer, but this is a hard hit from a company whose core values supposedly espouse honesty A BIG disappointment!

bills Auto best place to take your car or buy a car out in my car for rent with him for a long time…read moreand Todd Tim and the rest of the people in the office will take good care of you

Great service in good timely fashion! Very nice people! I recommend Bills Auto's Sales if you are…read morelooking for service or a vehicle.

This place is honestly one of the best places to buy a used car from, he has been in business for…read moreover 24 years and the rav4 I bought from him has been absolutely wonderful. If I have to buy another used car in the future I will definitely be coming back.

Great Car selection on lot amazing customer service Patrick was our Salesperson; this location was…read morerecommended to my husband & I from a gentleman that has bought cars for this Lot... Patrick was there Salesperson as well. Very strong team there they all help one another and go over and beyond for their customers. Crews Family * Lisa & Steven* Highly Recommend 10+++ rating Great Teamwork! Melrose Ave Roanoke Va ** purchased 2023 Ford Edge AWD...**

Excellent service. Great cars. App is easy to use. You get bonus points. They follow up with you…read more Great experience. Would recommend!

They do not allow an outside pre-purchase inspection and will not share service records, even if…read morethe vehicle was bought and serviced all its life at a Berglund facility. The 149 point inspection is subjective to say the least. No warranty on a vehicle costing over 20k so that would have left me very vulnerable with no recourse. Not reassured by the back and forth discussion that ensued. Your purchase will be your risk, beware.

I needed a car urgently. Before I took my seatbelt off to exit my car and go look at their cars,…read moreBuddy Davis was standing beside my car. He was very friendly and knowledgeable and showed me some cars then we test drove two of them. They had what I was looking for. He had answers to all of my questions and even put gas in my new, used suv. He explained and pointed out all of the options the vehicle came with. My overall experience at the Franklin Road Berglund Used Car Super Center was very pleasant. All three people I interacted with were kind and professional and they supplied me with coffee while the financing arrangements were being made. Coffee is always a plus. I do recommend this dealership to others and Buddy Davis specifically. Scott W. Roanoke, Virginia

Very unprofessional..! The worst dealing I've every had!!! I called about a car. Told them I was…read morecoming traveled 2 1/2 hours and avrived before they opened. Sign papers to test drive and then was informed that a person called after me put a hold on the car and wouldn't arrive until 2 pm. There was NO deposit from anyone. Who ever heard of such BS?!? This dealership never offered to hold the car for me! What a crock so don't be fooled at first come first serve! My money wasn't good enough and yours won't be either..! SHOP SOMEWHERE ELSE!

Just bought vehicle #4 from these guys and they are consistently fabulous to work with! We so…read moreappreciate the extra effort they take to help us be pleased with our purchase. Fabulous customer care and excellent vehicles. Honest as the day is long! We'll be back!

They have quite alot of vechiles to choose from..They are friendly and helpful and don't try to…read morepush their vechiles on you