bills Auto best place to take your car or buy a car out in my car for rent with him for a long time…read moreand Todd Tim and the rest of the people in the office will take good care of you

Great service in good timely fashion! Very nice people! I recommend Bills Auto's Sales if you are…read morelooking for service or a vehicle.

They do not allow an outside pre-purchase inspection and will not share service records, even if…read morethe vehicle was bought and serviced all its life at a Berglund facility. The 149 point inspection is subjective to say the least. No warranty on a vehicle costing over 20k so that would have left me very vulnerable with no recourse. Not reassured by the back and forth discussion that ensued. Your purchase will be your risk, beware.

I needed a car urgently. Before I took my seatbelt off to exit my car and go look at their cars,…read moreBuddy Davis was standing beside my car. He was very friendly and knowledgeable and showed me some cars then we test drove two of them. They had what I was looking for. He had answers to all of my questions and even put gas in my new, used suv. He explained and pointed out all of the options the vehicle came with. My overall experience at the Franklin Road Berglund Used Car Super Center was very pleasant. All three people I interacted with were kind and professional and they supplied me with coffee while the financing arrangements were being made. Coffee is always a plus. I do recommend this dealership to others and Buddy Davis specifically. Scott W. Roanoke, Virginia

Great Car selection on lot amazing customer service Patrick was our Salesperson; this location was…read morerecommended to my husband & I from a gentleman that has bought cars for this Lot... Patrick was there Salesperson as well. Very strong team there they all help one another and go over and beyond for their customers. Crews Family * Lisa & Steven* Highly Recommend 10+++ rating Great Teamwork! Melrose Ave Roanoke Va ** purchased 2023 Ford Edge AWD...**

Updated review -- 2nd time buying a car here and I will never ever come back. Devonte delivered the…read moreabsolute worse experience ever. They censored my review on google reviews. Message me if you want to hear the full story. DO NOT GO HERE. ESPECIALLY!! Horrible experience.

Very unprofessional..! The worst dealing I've every had!!! I called about a car. Told them I was…read morecoming traveled 2 1/2 hours and avrived before they opened. Sign papers to test drive and then was informed that a person called after me put a hold on the car and wouldn't arrive until 2 pm. There was NO deposit from anyone. Who ever heard of such BS?!? This dealership never offered to hold the car for me! What a crock so don't be fooled at first come first serve! My money wasn't good enough and yours won't be either..! SHOP SOMEWHERE ELSE!

Just bought vehicle #4 from these guys and they are consistently fabulous to work with! We so…read moreappreciate the extra effort they take to help us be pleased with our purchase. Fabulous customer care and excellent vehicles. Honest as the day is long! We'll be back!

After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last…read moreyear, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new stores and restaurants, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Brambleton Imports in Roanoke, Virginia, is the perfect example. After an incident I had with my first salesman there that caused me to loose his trust, I inquired among my friends, community leaders, and business owners, more in depth about their opinion of Brambleton Imports. Every single one of them had a positive opinion and wonderful impression of this car dealership that has been in business for around 30 years and who's founder and owner, Robert "Woody" Woodward, is still involved in its operation. With this excellent background about the business, I decided to return with a retired pilot who was a friend of a good friend of mine, and deal with another sales consultant. For in sales the customer is not owned. He has to be earned all the step of the way. And I am a firm believer of Relationship selling. "Relationship salesmanship, is a sales approach that prioritizes building trust and long-term relationships with customers over simply closing a deal. It involves understanding the customer's needs, offering tailored solutions, and fostering a genuine connection that leads to ongoing partnerships." This second time when we arrived, we found Sales consultant Danny, in his office and went to him. He did an excellent job in listening to both of us, in explaining what they had available at the time, and in taking us for a test drive, first of a Honda Accord and then of the 2022 Lexus ES 350 Luxury Edition, which I ended up purchasing cash, with my 5 years of savings and investing with this goal in mind. After all, I once taught at the university level a very popular course titled: "How to Make Your Money Grow." On the second day, I went to put together the deal. Danny gave me a copy of all the paperwork with the description of the Lexus and one with a photograph of it on top, and a breakdown of the costs and total payment I needed to have the check made. He also gave both my friend and I a Brambleton Imports cap. What is even better, he introduced me to Woody, the owner of the dealership, and wonderful person, who congratulated me for the ownership of my new car, and told me to come by anytime if I needed my car washed. On the third day, Danny understood that it would take some time to gather my high-interest savings and investments, together and transfer the amount to my Credit Union here. As a sign of good intention I wrote a deposit check for $1,000 and handed it to him. Today, we successfully finalized the deal, it was a win/win situation. He not only obtained my business, but what's even more important, my trust and my future referrals. And I received the beautiful Lexus of my dream. His delivery of my Lexus was exceptional. He showed me how some of the basics worked, connected my cellphone Bluetooth with the car, and programmed my home address.

Glenn was great and listened to what we were looking for and matched us up with a great RX350…read more This is our third purchase from Brambleton Imports over the past 11 years, all the cars have performed above expectations. Definitely recommend going to see their inventory and ask for Glenn Griffin. Woody is still looking out for his customers and we appreciate that.

This place is honestly one of the best places to buy a used car from, he has been in business for…read moreover 24 years and the rav4 I bought from him has been absolutely wonderful. If I have to buy another used car in the future I will definitely be coming back.

Beware! If you are financing, this dealer may not give you the title, which you will need in order…read moreto register the car. The dmv sends the title back to them, but they have repeatedly withheld it, wasting the buyers' time bc they have to go back and demand the title.

Let see where do I begin with this one? I'll start with saying all of his cars are garbage and not…read moreto mention the owner is very rude and you can obviously tell when you meet him he does not care for Americans or any other race but his own. He thinks he can talk to people the way he wants but you shouldn't be rude back to him. I Could go on and on for days! I bought a car from him probably 3 years ago at the other location. I liked the car the inside and outside was nice. I noticed he did not want you to test drive his cars very long.i drove the car around for a couple of minutes and decided i wanted to buy it,around one week later it started jerking and doing crazy things while I was driving and then shut off. I took it back to his shop and one of the guys working there was very rude yelling at me that I could not bring it back.he never told me that it was hybrid. I had to find that out from a different Mechanic . when I called and asked him about it him and his friend tried to lie and say that it was a different kind of hybrid that it did not use electric, which was a lie! The owner did finally let me trade and gave me an option of other cars in my price range.i decided to take an suv and got another piece of garbage. 3 years passed and i needed a work car so i looked around for weeks and couldn't find anything. My husband out of all people said let's just go to that shop that we went to before he was obviously talking about Best auto sales they had a new location with more of a selection. I couldn't believe it I found a car that I loved and that was a Buick lacroseee. It was red and had tented windows,new tires but had literally 60 codes come up when I put it on the computer. So I took it back to him and the paper with all the codes and he let me pick out something different but told me he was gonna take $1000 from what I paid him for the red car that had all the problems. I start driving the Acura that I traded the red car for very nice car. I love it, but it needed a Cadillac converter and other problems were wrong with that.Car. I gave up trying to keep up with the car. It was problem after problem after problem so I did not pay my payment for one month. My father passed away two weeks ago. This man has no sympathy whatsoever he was blowing up my phone. I tried to explain to him. I was at my father's funeral and he did not care his reply to me was it's not my fault that your father passed away then a couple days later I get a text saying he had been to my house three times and one night to pick up my car and it was not here. He Sent me a picture of the house that was not even mine and told me he was calling the police to report his car stolen lol. Yes I was financing the car, but it was still in my name as well. He makes up lies to try to get you to pay or to try to scare you to think they're gonna come get your car. He is a joke!! When you get a car from him you have to wait hours to do the paperwork because he's in and out of the office while he's working with you. When I bought the last car from him, my husband was with me and he was speaking Spanish, and the owner of best auto sales told him to be quiet. Do not interrupt. That was very rude, and my husband was the one that had all the cash in his hand for the car. This is the worst place you could ever buy a car from. He is very disrespectful. His workers are very disrespectful unless you want someone to rob you for your money do not go here. The last time I test drove the most recent car his helper went with me and told me there was only certain places I could go, and the interstate was not one of them because their insurance did not cover that!! Liars!!!

Contacted this dealership through carguru. Slow to return call. I did get a generic email almost…read moreinstantly, but very slow to actually speak to someone. However, when I went to the dealership in person, the staff was helpful & friendly. I did buy a car today, I would have given 5 stars for my experience today, but will give 4 stars due to my internet experience.

I got a car from them May. 2017 I was with out a car. Needed one to get back and forth. This…read moredealership worked with me. Got me in a used car. I've had little few problems like starter and serpentine belt. But other than that. They have been great. I would defiantly buy from them again. Car I got was a Buick lesabre low miles. I caught a bus to Berglund and left in a car. Will definitely recommend!