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    Best Auto Sales

    1.4 (10 reviews)
    Open • 9:00 am - 7:00 pm

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    First Team Nissan - First Team Nissan

    First Team Nissan

    (22 reviews)

    Updating my original 1 star review to 4 stars…read more My original review came after a frustrating experience involving the engine recall on my 2023 Nissan Rogue, confusion surrounding the warranty coverage, and ongoing issues with my infotainment system and a dashboard rattle that had existed for years. To make matters worse, multiple Nissan dealerships in California, Oregon, and Virginia either couldn't fix the problems or simply dismissed them by saying, "they all do that." After my concerns were escalated, Jim Wise, Director of Fixed Operations at Southern Team Nissan, personally got involved. He took the time to review the situation, listened to my concerns, and worked to make things right. That level of involvement was appreciated, especially after spending years trying to get these issues addressed without success. Southern Team Nissan updated the software in my infotainment system and removed portions of the upper dashboard to diagnose and address the rattle. So far, the results have been positive. The backup camera and stereo are functioning properly, and the dashboard rattle that had been driving me crazy appears to be gone. Time will tell, but the vehicle is performing the way it should right now. I also appreciate that Southern Team Nissan did not charge me diagnostic fees or repair costs for addressing these concerns. While I still believe the original situation could have been handled much better, I think it's important to recognize when someone takes ownership of a problem and genuinely tries to resolve it. Throughout all of this, my Rogue itself has otherwise been a reliable vehicle. My frustrations were never really about the vehicle as much as they were about getting longstanding concerns taken seriously and receiving consistent information. In the end, Jim Wise and the team at Southern Team Nissan succeeded where several other Nissan dealerships had fallen short. Because of that, I'm updating my review from 1 star to 4 stars. The original experience was not deserving of 5 stars, but the effort, professionalism, and willingness to make things right absolutely deserve recognition.

    Apparently first team is now Southern Team. There are no signs showing where the parts department…read moreis from outside so a nice staff walked me over and rang the bell. Parts were quick and friendly. I did have a large and long box to take out and all of the staff watched me struggle opening the door. Online ordering was easy and I would use it again

    Parks Acura - 2023 Acura RDX SH-AWD in Phantom Violet

    Parks Acura

    (13 reviews)

    I recently purchased a 2016 Acura ILX from Parks. I hadn't considered an Acura as my next car but…read moremy partner persuaded me to look at this car during my recent search. I'm glad I did. Working with Jim Thomas was outstanding. He defies every stereotype of a car salesman. Personable, funny, knowledgeable. I did not feel like "just another sale". I felt like a very valued customer. I left with a beautiful car and the knowledge that Jim and Parks are going to continue to be there for me as an Acura owner. I hope to drive my Acura for a long time, but when the time comes for something new, Parks has likely earned themselves a repeat customer.

    Ok, so I've been battling with the finance guy and the sales manager at Parks for the last couple…read moreweeks about some issues with our deal that have been dragging on far too long... almost 3 months to be exact. I've gotten no where, and have been pretty frustrated considering how great the initial purchase was. Well, here's my updated review. Parks Acura/BMW/Audi got a new GM about 3-4 weeks ago. His name is Bob Geiger, and after finding out about my situation, Bob called me personally to see how he could make this right. After explaining what the issues were, Bob went to work. Within 2 days, both of my issues were resolved to my satisfaction. Bob brings a new perspective and fresh management to this location, and he truly cares about the customer. With his leadership, and commitment to customer satisfaction, I feel confident they can earn my business again. Thank you Bob, and we love the new RDX!

    Best Auto Sales - car_dealers - Updated October 2026

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