i had a great experience at this car dealership very good environment and great people...besmullah wahidi the owner was very respectful and helped me find a great car at an excellent price if you are looking for a car i highly recommend best auto sells! i read more

this do not deserve a single star, I bought a SUV here that was advertised as "Meticulously inspected" and 45 minutes after I left it broke down. The person told me they was not able to lower the price of the car becase the " engine and transmission was in perfect condition "like new" had a few cosmetic issues plus needed beaks and rotors asap, I was buying in cash so I accepted the deal because of the engine and transmission disclosure... it was a total scam. I spend over 5 hrs stopped in the middle of no where with 3 kids including a baby and all what they said we sale the cars "as is" Car was taken to a transmission mechanic since transmission was damaged. and they don't want to take responsibility of the issue. So Whoever bought a care here an the car didn't last even 1 year you can file a BBB complaint is a open investigation for this Scammers. read more

Beware! If you are financing, this dealer may not give you the title, which you will need in order to register the car. The dmv sends the title back to them, but they have repeatedly withheld it, wasting the buyers' time bc they have to go back and demand the title. read more

Let see where do I begin with this one? I'll start with saying all of his cars are garbage and not to mention the owner is very rude and you can obviously tell when you meet him he does not care for Americans or any other race but his own. He thinks he can talk to people the way he wants but you shouldn't be rude back to him. I Could go on and on for days! I bought a car from him probably 3 years ago at the other location. I liked the car the inside and outside was nice. I noticed he did not want you to test drive his cars very long.i drove the car around for a couple of minutes and decided i wanted to buy it,around one week later it started jerking and doing crazy things while I was driving and then shut off. I took it back to his shop and one of the guys working there was very rude yelling at me that I could not bring it back.he never told me that it was hybrid. I had to find that out from a different Mechanic . when I called and asked him about it him and his friend tried to lie and say that it was a different kind of hybrid that it did not use electric, which was a lie! The owner did finally let me trade and gave me an option of other cars in my price range.i decided to take an suv and got another piece of garbage. 3 years passed and i needed a work car so i looked around for weeks and couldn't find anything. My husband out of all people said let's just go to that shop that we went to before he was obviously talking about Best auto sales they had a new location with more of a selection. I couldn't believe it I found a car that I loved and that was a Buick lacroseee. It was red and had tented windows,new tires but had literally 60 codes come up when I put it on the computer. So I took it back to him and the paper with all the codes and he let me pick out something different but told me he was gonna take $1000 from what I paid him for the red car that had all the problems. I start driving the Acura that I traded the red car for very nice car. I love it, but it needed a Cadillac converter and other problems were wrong with that.Car. I gave up trying to keep up with the car. It was problem after problem after problem so I did not pay my payment for one month. My father passed away two weeks ago. This man has no sympathy whatsoever he was blowing up my phone. I tried to explain to him. I was at my father's funeral and he did not care his reply to me was it's not my fault that your father passed away then a couple days later I get a text saying he had been to my house three times and one night to pick up my car and it was not here. He Sent me a picture of the house that was not even mine and told me he was calling the police to report his car stolen lol. Yes I was financing the car, but it was still in my name as well. He makes up lies to try to get you to pay or to try to scare you to think they're gonna come get your car. He is a joke!! When you get a car from him you have to wait hours to do the paperwork because he's in and out of the office while he's working with you. When I bought the last car from him, my husband was with me and he was speaking Spanish, and the owner of best auto sales told him to be quiet. Do not interrupt. That was very rude, and my husband was the one that had all the cash in his hand for the car. This is the worst place you could ever buy a car from. He is very disrespectful. His workers are very disrespectful unless you want someone to rob you for your money do not go here. The last time I test drove the most recent car his helper went with me and told me there was only certain places I could go, and the interstate was not one of them because their insurance did not cover that!! Liars!!! read more

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This car dealership sells lemons and refuses to discuss issues with their customers!! DO NOT BUY A CAR HERE IF YOU WANT YOUR CAR TO RUN. This is not a reputable company. I'm already contacting the Attorney General for their shady tactics and refusal to fix their errors. Their mechanic shop ruined the car that was purchased months ago and we STILL do not have a car to drive. I would give them 0 stars if I could. Attached are photos of the rigged electrical work they allowed their shop to do. Do not buy a car here if you need it to last longer than a few months!! read more

Best Auto Sales - The sign in front of the dealership - Car Dealers Near Me - Roanoke, Virginia

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I dropped $7k on what should've been a solid car, but since then I've put over $6k into repairs just on parts alone. The problem isn't even that these guys wrecked the cars themselves -- it's that they don't actually check shit before selling. They probably pay off inspectors so the car passes when it shouldn't, then sell it to clueless buyers like me. It's all smoke and mirrors, just a quick cash grab with zero care for the people buying. If you want to avoid getting stuck with a car that's gonna drain your wallet and your patience, stay far away from this place. They don't care, and it'll cost you big time. read more

These are death traps, this place should be closed down. I don't know who does the state inspection on these cars, but they need to loose their license. This place will be investigated. Best auto sales , read more

Worst place ever to purchase they dont like you to test drive car broke down 30 minutes after leaving his lot he refused to make it right by putting me in another vehicle or having it professionally fixed he argued with me because of what he sold me please don't purchase a car from him nasty attitude he just out to get your money bad customer service read more

Don't buy a car plus warranty from this dealership i got stuck with $2500 in repairs. the dealer gets kickbacks from the insurance when you buy the policy. Dont expect all of your money either . read more

I wouldn't give this place any stars if that was an option!! My poor sister was sold a lemon and has yet to get her car repaired!! I'm telling you guys be careful! I wish someone would've warned her!! read more

Every time I call to ask about a vehicle that is showing on there website then never have the vehicle always rude and hangs up phone when asked what is available they can never say and just hangs up doesn't sound like he needs the money to bad if he can't keep cars on the lot of help a customer read more