Everyone working there wore a mask and the waiting area was set up for social distancing. Everyone…read moreis always nice, while making sure that the car needs.

Purchased my vehicle from First Team, 2019 Subaru CrossTrek and I love it. They have been handling…read moremy service on the vehicle from the first oil change and then I had a recall and now the second only change these people are great. I highly recommend using there service department. The service staff seems very knowledgeable with what they sell and they always seem like they want to help there customers.

I highly recommend America Auto Sales. My 2014 Buick Encore came with a warranty that I…read moreunfortunately missed. They are easy to work with and I was impressed with the variety of vehicles offered.

ITS REALLY SAD SOMEONE HAS TO GO TO YELP TO POST A REVIEW BC THE OWNERS KEEP TAKING DOWN MY GOOGLE…read moreREVIEW/// STOP REMOVING MY REVIEW, ARE YOU AFRAID OF PEOPLE SEEING WHAT YOU'RE DOING? BUYER BEWARE My fiancé purchased a 2010 Ford Taurus from this dealership, before purchasing the car we throughly explained we needed a safe reliable vehicle as we travel back and forth to Kentucky to visit my family, we were assured there were no issues with the vehicle whatsoever and that it's been throughly inspected by their mechanic, on the initial test drive the car seemed fine at normal speeds, after the test drive we went back to get the car, we were assured once again by Sean that the vehicle was excellent and had no issues, so we paid the 2000$ down and got the car, after leaving the dealership we headed to Kentucky an hour into the drive the car started jerking terribly, we came back to the dealership and presented the problem too Sean, Sean said it was nothing to worry about and that he would have the vehicle put in the garage so they could diagnose and fix the issue, this is where my simple problem turned into the worst experience we've ever had with a dealership, we dropped the vehicle off at his garage that he recommended we take it too, we left the vehicle with them for 2 days and when we went to pick up the vehicle we were told "The car is perfect, has no issues AT ALL" of course i knew that was not true because the transmission would jerk so bad that it wouldn't even shift to the next gear, we get the keys to the car and go to leave, upon getting into the car we noticed what the garage calls a "service paper" on said paper there were a long list of issues the garage found outside of the original issue it was brought in for but yet they told me the car was perfect and had no issues, this upset me so again I went back to the dealership and spoke with Sean about the issue and told him that they claimed there were no issues with the car and then explained to him what I found on the service paper they left in my car, it was at that point sean changed his opinion on his own garage and said he recommend I not take my car to that garage to get transmission work done out of his own mouth he stated "I wouldn't trust them to do transmission work on that vehicle" also the garage was gonna be closing March 1st anyways, the only time I felt as if we were looked at as customers was when who I'm gonna assume is Sean's brother came up to me and my fiancé and offered to ride with us so we could show him the issue (something I asked the mechanic at the garage to do but was told they were too busy) too this I strongly agreed too and appreciate that he took the time to do that, immediately after getting onto the hiway the vehicle started jerking and was verified finally by again who I'm assuming is Sean's brother, took the vehicle back and then was in a back and forth for weeks trying to get this issue resolved with no luck, so we were at that point stuck with a car that we could barley even drive but yet, my fiancé was frustrated at this point and left a negative review, after leaving said review we were contacted multiple times by Sean trying to get us to remove the review because "the owner seen it and was upset" this went on for another couple weeks of trying to get us to remove the review but yet nothing was being done about the problem we were having with the car, we were finally tired of dealing with the run around on getting the vehicle fixed so we purchased a new car and returned this one back to the dealership, as of today the vehicle is back on his lot ready to be sold to the next victim, all in all worst experience at a dealership I've ever had!!!! UPDATE AFTER POSTING THIS REVIEW THE CAR HAS BEEN EITHER REMOVED FROM THE LOT OR SOLD!!

They have quite alot of vechiles to choose from..They are friendly and helpful and don't try to…read morepush their vechiles on you

Contacted this dealership through carguru. Slow to return call. I did get a generic email almost…read moreinstantly, but very slow to actually speak to someone. However, when I went to the dealership in person, the staff was helpful & friendly. I did buy a car today, I would have given 5 stars for my experience today, but will give 4 stars due to my internet experience.

I got a car from them May. 2017 I was with out a car. Needed one to get back and forth. This…read moredealership worked with me. Got me in a used car. I've had little few problems like starter and serpentine belt. But other than that. They have been great. I would defiantly buy from them again. Car I got was a Buick lesabre low miles. I caught a bus to Berglund and left in a car. Will definitely recommend!

Berglund Luxury Roanoke dealership truly exceeded my expectations! Carol Thompson, my salesperson,…read morewas friendly and knowledgeable, making the buying process seamless. Thank you Carol for providing exceptional service! I can confidently say that my experience at Berglund Luxury Roanoke dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. From the initial test drive to the final paperwork, everything was handled efficiently and with great attention to detail. I highly recommend Berglund Luxury Roanoke dealership to anyone in search of a good vehicle and excellent service. Don't settle for anything less than the best - visit this dealership and see for yourself why their customers are so satisfied. With their wide range of quality cars and exceptional service, you won't be disappointed!

I am from out of town and brought my Volvo XC70 there for AC service when my AC died in the first…read morehour of a 6-hour road trip from eastern NC to Roanoke in June 2024. I had already done 5 hours without AC, and I was looking at 6 more until I would be able to get back to eastern NC where I was staying for a longer time. They could have easily denied me service because they were all booked up, but they graciously scheduled me right away and fixed my AC in less than two days. It is over a month later, and the AC is working better than ever. THANK YOU Berglund Luxury Roanoke Service for fixing my AC so quickly and efficiently.

Our low oil light came on while traveling from Pennsylvania to Charlotte. We stopped at the…read moredealership in the hope that they could help us. They immediately got us in, added oil and had us back on the road within 10-15 minutes. Excellent service, friendly and personable staff. Highly recommend!

Sold me an absolute lemon that has spent more time in the shop than on the street. Dont go here…read moreunless your mechanic runs a lot of specials.

Hello my name is Tony, Chrysler 300 2005. Thank you affordable car Care for taking care of my car…read moreand fixing it. I like to thank the general manager Robert and the mechanics also work under him. Keep up the good work.

My gas door latch came off and the gentleman at Affordable Car Care put it back on in no time…read more Fast friendly service as always.

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

Jimmy's Auto is the best! They are friendly and their work is top notch. If you need repair work…read moredone on your car, this is the place to go.