They have quite alot of vechiles to choose from..They are friendly and helpful and don't try to…read morepush their vechiles on you

bills Auto best place to take your car or buy a car out in my car for rent with him for a long time…read moreand Todd Tim and the rest of the people in the office will take good care of you

Great service in good timely fashion! Very nice people! I recommend Bills Auto's Sales if you are…read morelooking for service or a vehicle.

They do not allow an outside pre-purchase inspection and will not share service records, even if…read morethe vehicle was bought and serviced all its life at a Berglund facility. The 149 point inspection is subjective to say the least. No warranty on a vehicle costing over 20k so that would have left me very vulnerable with no recourse. Not reassured by the back and forth discussion that ensued. Your purchase will be your risk, beware.

I needed a car urgently. Before I took my seatbelt off to exit my car and go look at their cars,…read moreBuddy Davis was standing beside my car. He was very friendly and knowledgeable and showed me some cars then we test drove two of them. They had what I was looking for. He had answers to all of my questions and even put gas in my new, used suv. He explained and pointed out all of the options the vehicle came with. My overall experience at the Franklin Road Berglund Used Car Super Center was very pleasant. All three people I interacted with were kind and professional and they supplied me with coffee while the financing arrangements were being made. Coffee is always a plus. I do recommend this dealership to others and Buddy Davis specifically. Scott W. Roanoke, Virginia

Great service, friendly owner and perfect vehicle. The most professional car sales we've ever had.read more

Contacted this dealership through carguru. Slow to return call. I did get a generic email almost…read moreinstantly, but very slow to actually speak to someone. However, when I went to the dealership in person, the staff was helpful & friendly. I did buy a car today, I would have given 5 stars for my experience today, but will give 4 stars due to my internet experience.

I got a car from them May. 2017 I was with out a car. Needed one to get back and forth. This…read moredealership worked with me. Got me in a used car. I've had little few problems like starter and serpentine belt. But other than that. They have been great. I would defiantly buy from them again. Car I got was a Buick lesabre low miles. I caught a bus to Berglund and left in a car. Will definitely recommend!

I highly recommend America Auto Sales. My 2014 Buick Encore came with a warranty that I…read moreunfortunately missed. They are easy to work with and I was impressed with the variety of vehicles offered.

ITS REALLY SAD SOMEONE HAS TO GO TO YELP TO POST A REVIEW BC THE OWNERS KEEP TAKING DOWN MY GOOGLE…read moreREVIEW/// STOP REMOVING MY REVIEW, ARE YOU AFRAID OF PEOPLE SEEING WHAT YOU'RE DOING? BUYER BEWARE My fiancé purchased a 2010 Ford Taurus from this dealership, before purchasing the car we throughly explained we needed a safe reliable vehicle as we travel back and forth to Kentucky to visit my family, we were assured there were no issues with the vehicle whatsoever and that it's been throughly inspected by their mechanic, on the initial test drive the car seemed fine at normal speeds, after the test drive we went back to get the car, we were assured once again by Sean that the vehicle was excellent and had no issues, so we paid the 2000$ down and got the car, after leaving the dealership we headed to Kentucky an hour into the drive the car started jerking terribly, we came back to the dealership and presented the problem too Sean, Sean said it was nothing to worry about and that he would have the vehicle put in the garage so they could diagnose and fix the issue, this is where my simple problem turned into the worst experience we've ever had with a dealership, we dropped the vehicle off at his garage that he recommended we take it too, we left the vehicle with them for 2 days and when we went to pick up the vehicle we were told "The car is perfect, has no issues AT ALL" of course i knew that was not true because the transmission would jerk so bad that it wouldn't even shift to the next gear, we get the keys to the car and go to leave, upon getting into the car we noticed what the garage calls a "service paper" on said paper there were a long list of issues the garage found outside of the original issue it was brought in for but yet they told me the car was perfect and had no issues, this upset me so again I went back to the dealership and spoke with Sean about the issue and told him that they claimed there were no issues with the car and then explained to him what I found on the service paper they left in my car, it was at that point sean changed his opinion on his own garage and said he recommend I not take my car to that garage to get transmission work done out of his own mouth he stated "I wouldn't trust them to do transmission work on that vehicle" also the garage was gonna be closing March 1st anyways, the only time I felt as if we were looked at as customers was when who I'm gonna assume is Sean's brother came up to me and my fiancé and offered to ride with us so we could show him the issue (something I asked the mechanic at the garage to do but was told they were too busy) too this I strongly agreed too and appreciate that he took the time to do that, immediately after getting onto the hiway the vehicle started jerking and was verified finally by again who I'm assuming is Sean's brother, took the vehicle back and then was in a back and forth for weeks trying to get this issue resolved with no luck, so we were at that point stuck with a car that we could barley even drive but yet, my fiancé was frustrated at this point and left a negative review, after leaving said review we were contacted multiple times by Sean trying to get us to remove the review because "the owner seen it and was upset" this went on for another couple weeks of trying to get us to remove the review but yet nothing was being done about the problem we were having with the car, we were finally tired of dealing with the run around on getting the vehicle fixed so we purchased a new car and returned this one back to the dealership, as of today the vehicle is back on his lot ready to be sold to the next victim, all in all worst experience at a dealership I've ever had!!!! UPDATE AFTER POSTING THIS REVIEW THE CAR HAS BEEN EITHER REMOVED FROM THE LOT OR SOLD!!

Berglund Luxury Roanoke dealership truly exceeded my expectations! Carol Thompson, my salesperson,…read morewas friendly and knowledgeable, making the buying process seamless. Thank you Carol for providing exceptional service! I can confidently say that my experience at Berglund Luxury Roanoke dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. From the initial test drive to the final paperwork, everything was handled efficiently and with great attention to detail. I highly recommend Berglund Luxury Roanoke dealership to anyone in search of a good vehicle and excellent service. Don't settle for anything less than the best - visit this dealership and see for yourself why their customers are so satisfied. With their wide range of quality cars and exceptional service, you won't be disappointed!

I am from out of town and brought my Volvo XC70 there for AC service when my AC died in the first…read morehour of a 6-hour road trip from eastern NC to Roanoke in June 2024. I had already done 5 hours without AC, and I was looking at 6 more until I would be able to get back to eastern NC where I was staying for a longer time. They could have easily denied me service because they were all booked up, but they graciously scheduled me right away and fixed my AC in less than two days. It is over a month later, and the AC is working better than ever. THANK YOU Berglund Luxury Roanoke Service for fixing my AC so quickly and efficiently.

Kenny is the man! Helped me throughout the entire process and made it so smooth. You can tell he…read moretakes his time with reconditioning the cars to make them almost as new! Thank you!

Kenny Martin is one of the good guys. He didn't have a business profile up on Yelp, so I just went…read morethrough the hassle of putting one up because I wanted his name out there. We had an issue that came up and Kenny went over and beyond to help us out. I will continue to drive 2 hours each way to buy a car from this man and would recommend him to anyone. Thanks, Kenny! The Black Family