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    CarMax

    3.4 (521 reviews)
    Open 11:00 am - 7:00 pm
    Updated over 3 months ago

    Services - CarMax

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    GOODBYE_KONA

    It was so easy that I thought something was wrong. However, nothing was wrong they just had all their ducks in a row. I could not be more pleased with the process and the driver Raul who picked up the car.

    Erica R.

    It super sucked when my husband and I each had significant issues with our cars at practically the same time. We went to CarMax to see what they could offer us for our vehicles, and we also had the additional benefit of looking at all their vehicles on the lot while we waited for them to inspect our cars. On our first visit, we met super friendly Chris, who guided us through the process and made us feel welcome. My engine was dead, so I had to tow my car onto the lot. They still offered me money. Although it wasn't much, it was a start toward my new (used) future vehicle. The paperwork process in transferring my title over to CarMax probably took about 45 minutes. From our appointment until we walked out the door with a check in hand, it was approximately 1 1/2 hours. Carmax inspected my husband's car on our second visit to offer him a deal. Although the deal was lower than some others, Glenn thoroughly explained why the vehicle received that price. He took us through an experience with his own car, which had many of the same issues as our car. He provided a wealth of information and gave us information on buying a car on the lot if we chose. Buying a car on the lot is a no-haggle price, but you will pay more because of registration and taxes, so the price you see is not the price you will pay. Car selling and buying are detailed processes, and CarMax made the selling very easy. I'd like to thank the other professional people we encountered here for making the process from start to finish very easy. While I wouldn't mind selling another car to CarMax in the future, I hope my next car lasts a lot longer this time.

    Love My New Car
    Dena H.

    Last week I purchased a car from Carmax Oxnard. Cole Pickett was my sales consultant. Cole was amazing. He has the sweetest soul and truly made my purchasing experience that much better. Also extremely knowledgeable about all the things I needed to know when buying a car. Glenn Farmsworth was my appraisal specialist. Also one of the sweetest souls. His honestly when helping me choose a car that was in alignment for my needs was awesome. This dealership is amazing. I love my new car. I am so grateful. This is the second car I have purchased from this dealership. I would never purchased a car anywhere else. Thank you both so much.

    Awesome car!
    Terry G.

    Ladies - and gentlemen. Spare yourself from the unfortunate experiences I had shopping for a used car at dealerships. Head straight to CarMax. The prices are set, no haggling or hassles. I test drove my Mazda 6 at LAX and had it shipped to Oxnard to pick up closer to home. Done. Matthew Martinez at LAX and Cean Donley at the Oxnard locations are rock stars: customer focused, respectful, genuinely helpful, the whole package! The CarMax motto is "the way buying a car should be." I say "Amen."

    The Vehicle we purchased and what they fixed

    Buying used cars allways comes with a little unsettling nerves but , buying cars from here I've only had positive outcomes. This particular situation I contacted one of the Sales Managers Cat, which she took care of us since we walked in there going above and beyond even when they where slammed. Cat directed me towards the service center where I worked with Yesica, Yesica took care of us like we where more than customers, she over communicated which is so rare to see in this industry. From minute one Yesica was kind, understanding, and beyond polite. Overall beyond happy with buying the car and even with hiccups this dealership has figured out a way to make the customer service above and beyond. Definitely recommend buying a car and servicing it here!

    The broken car they sold me

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    2 months ago

    Dee was absolutely amazing. Turned a boring car buying experience into something pleasant. Thank you Dee.

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    Fiona was great, sold my GMC purchased a Subaru- friendly, informative, helpful, smooth process Thank you Fiona

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    Page 1 of 14

    Ask the Community - CarMax

    Review Highlights - CarMax

    Nobody likes the song-and-dance, and the let-me-go-talk-to-my-finance-supervisor involved with haggling.

    Mentioned in 10 reviews

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    CarMax - usedcardealers - Updated May 2026

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