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    El Rio Auto Sales

    3.0 (6 reviews)

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    Envision Ford of Oxnard - Star Ford Service dept. documented faulty air filter #1 (of 2) via photo.

    Envision Ford of Oxnard

    (470 reviews)

    I see a lot of reviews on the service department, where you take your cars into be serviced, but…read morenot really too many about the dealership itself. This will be a review of the dealership itself as we went to purchase a vehicle. We drove in without a salesman knowing we were coming or setting an appointment. We were greeted by someone and asked if we needed help and we're quickly set up with somebody to work with all of the employees we can't encountered. We're fine not super friendly though. It was hard to get anyone to smile back at you, meaning it didn't feel very welcoming. Once we sat down and discussed what exactly we were looking for the comparables we found at other dealerships, etc., and they realize that we were very serious about purchasing a car. Our salesman started to relax a little bit, warm up and be a little more friendly. Wood, that being said after we officially said yes to a car and went to sign our lives away, that gentleman we were dealing with was very friendly, very cheerful and very welcoming. The dealership itself was very spacious and clean and organized. They had a variety of vehicles to look at, and choose from. None of the salesman were pushy or overbearing, which is extremely refreshing and appreciated, just wish they were a little more welcoming and friendly when you walk in. We had a very smooth process of purchasing a vehicle and if we were ever in the market for another Ford, we would definitely come back again

    Bought a brand new F150 from Ford under warranty, and it leaks water all over the inside of the car…read moreevery time it rains. Took it into this service department to fix it, and they hastily cleaned the sunroof drain lines and claimed it was fixed. Now that the warranty is expired, it's still leaking every time it rains. Turns out its not the sunroof drain lines, exactly like I predicted. I asked them to do right by me and fix the issue since I brought in my car under warranty to fix this. They said the sunroof drain lines are squeaky clean so that's not the issue (I know that), and I'm going to have to "authorize the expenditure" to "tear the vehicle apart" to find the issue. Suddenly this is my expense to bear, and they want to be extra thorough now that its not under warranty. This is after swearing up and down to me that they fixed my leaky vehicle before. By the way, the dealership was PACKED with other Fords that leaked after the rain, including a friend of ours. I asked to speak with a manager and my service advisor said he can't find the manager anywhere. What a nightmare. I'm super disappointed in this experience. If they make it right I'll update this review. Otherwise please avoid this dealership. And be warned: F150's leak water when it rains. Just Google it. Over a century of automobile manufacturing and Ford hasn't figured out how to keep water out yet.

    Oxnard Mitsubishi - Happy customers!

    Oxnard Mitsubishi

    (62 reviews)

    Hubs and I went with our daughter and her wife to Oxnard Mitsubishi hoping to help them lease a…read morenew Outlander hybrid. We were promptly greeted by James, a kind man who wasn't pushy at all. He showed us the options and allowed us to choose the pace and decide which way to move forward. Once a car had been decided on, he ran the numbers and of course the monthly payments weren't acceptable at first, but after some easy and low key negotiations they all agreed on all terms and went to sign the papers with Ramon, also a kind and helpful man. He explained that several employees were out sick, and to please be patient. No problem. And that being said, we were in/out in less than 3 hours! We have purchased and/or leased a couple dozen cars and must say this was the easiest, low pressure, friendly process we've ever had the pleasure of experiencing. My daughter and daughter-in-law leased the most beautiful Outlander on the lot, all the bells and whistles included. Kudos to James and Ramon for never pressuring us, and making us feel like they really wanted to help us make a deal. If you are considering a Mitsubishi this should be your first stop, and most likely your last, with you driving away in your new car...and a smile :)

    Be sure at the time of sale they actually do the DMV paperwork of ownership. Not only on the car…read moreyou are buying but definitely if you are trading in. I traded in a car over 2 months ago and as of today I have received not one but tollroads tickets. I was told by a worker that they will send me the proof of who they sold it to. Wow so not only did you not do it right the first time but now you sold it again and did no DMV paperwork on it. So unprofessional and a bit shady if you ask me. Good luck with this dealership. Now I get to go deal with the DMV. Thank you so much Jose Diaz for this recommendation. I will never take one from you again.

    El Rio Auto Sales - car_dealers - Updated May 2026

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