This is my third Mercedes purchased from this location and I have had a good experience each time…read more This round Cristian Macias was our sales guy, he had such a chill vibe and made the process extremely easy. No pressure from him and he was genuine in nature. Honestly low key fire experience. I was in and out quickly and he explained everything without any issues. Highly recommend this CarMax location. I'll be back for the next one in the future.

We recently visited your dealership, with the intention of purchasing an SUV, but unfortunately our…read moreinteraction with Dee left us feeling unwelcome and, at times, prejudged. The tone and approach gave the impression that assumptions were being made about us rather than focusing on providing a quality customer experience. As ready and serious buyers, this was disappointing. In contrast, the other team members we briefly interacted with--Brian and Sam--were much more welcoming and professional. Based on that experience alone, we likely would have moved forward with a purchase through them. Because of our experience with Dee, however, we chose not to proceed--ultimately a missed opportunity for a sale. We hope this feedback encourages a more open, respectful, and customer-focused approach moving forward. Thank you.

We had an issue arise with a 2017 Toyota Tundra that we purchased from DCH Toyota of Oxnard. After…read morediscovering significant rust damage around the high-mounted brake light, we contacted the dealership and provided photographs and an independent body shop estimate. To the dealership's credit, the General Sales Manager, Oscar Gutierrez, responded within two days of receiving our letter. After reviewing the documentation, DCH Toyota agreed to cover the repairs according to the specifications provided by our body shop. The only requirement was that the work be performed in Oxnard. The repair was completed, and the truck was returned to us in excellent condition. We greatly appreciate the dealership's willingness to review the situation, communicate promptly, and stand behind the vehicle long after the sale. While no customer hopes to encounter an unexpected issue with a vehicle, what truly matters is how a business responds when a problem arises. In our case, DCH Toyota of Oxnard handled the matter professionally and fairly, and we are grateful for their assistance. Thank you to the management team and repair staff for making things right.

I was negotiating a Grand Highlander with Toyota of Oxnard and was told they would honor a deal of…read more$1,250 off MSRP. The situation was escalated to the General Manager, who was aware of the deal and the ongoing negotiations. Despite that, the dealership continued to give me the runaround, ran my credit, and then proceeded to sell the vehicle to someone else. If the dealership had no intention of honoring the deal or holding the vehicle while we completed the process, they should have been upfront about it from the beginning. Instead, I spent hours dealing with them, allowed them to run my credit based on the understanding that we were moving forward, and was ultimately left with nothing but a hard inquiry and wasted time. What makes this especially disappointing is that the General Manager was aware of the situation. This wasn't simply a salesperson making a mistake--the issue was escalated to management and the vehicle was still sold. I understand that dealerships are in the business of selling cars, but there is a difference between selling a vehicle and wasting a customer's time, running their credit, and giving them the impression a deal is being honored when the vehicle is ultimately sold to someone else. Very poor communication and customer service. I would recommend getting every agreement in writing and confirming that the vehicle is actually being held before allowing this dealership to run your credit.

Purchase and finance experience was not too bad. Learned my buyer beware lessons, though: the used…read morevehicle I bought only came with one key; and it cost me almost $500 to buy a second key afterward. Then, I found out Envision had left a fleet tracking device wired through the OBD port. When I called to ask about having this part removed, I was bounced from full voicemail to full voicemail. Ultimately, it cost me another $325 to have the tracker removed elsewhere.

I went in for a recall on my vehicle and before they addressed the issue they started selling me…read moreunrelated repairs. I had to return them to the actual recall and instruct them on how to check that the backup camera was faulty by backing up the car. Eventually, they sensed my displeasure and stopped the hard sell tactics. But now I have another recall, do I go back?

We had been searching for a specific Chevy truck for a while. We discovered Unique Auto Center of…read moreOxnard, California, online when shopping for a Chevy Silverado 1500 single cab with a V8. That search quite interesting and long, however, did not only enable us to locate the truck, but also enabled us to discover a dealership that we want to share with others. ck, but also enabled us to discover a dealership that we want to share with others. We had been searching for a specific Chevy truck for a while. We discovered Unique Auto Center of Oxnard, California, online when shopping for a Chevy Silverado 1500 single cab with a V8. That search quite interesting and long, however, did not only enable us to locate the truck, but also enabled us to discover a dealership that we want to share with We had been searching for a specific Chevy truck for a while. We discovered Unique Auto Center of Oxnard, California, online when shopping for a Chevy Silverado 1500 single cab with a V8. That search quite interesting and long, however, did not only enable us to locate the truck, but also enabled us to discover a dealership that we want to share with others. ck, but also enabled us to discover a dealership that we want to share with others. ck, but also enabled us to discover a dealership that we want to share with others. This was the best car buying process we've ever experienced. Steve, Abel and his entire team were great to work with, professional, patient and totally fair. May I be abundantly clear, if you are searching for professional, friendly, courteous and most of all a honest dealership (YES...these character traits still exists), look 'NO FURTHER'! We couldn't be happier about the entire process.   Lastly, this purchase will serve the greater good of humanity as well as personal use. We highly recommend Unique Auto Center to others. Thank you Steve, Abel and the Unique Auto Center team.

I would definitely recommend this dealership. The guys were very helpful and professional they…read moremade the process so easy and fast also they made me feel like if I was family.

We had an absolutely fantastic experience purchasing our 2026 Toyota Tundra 1794 Edition at Ventura…read moreToyota, all thanks to Demetrios.Even though it was getting late and went past closing time, Demetrios never rushed us or made us feel like a burden. He stayed late with an incredibly positive attitude, ensuring every detail was taken care of and that we got exactly what we needed for our new truck. Demetrios was polite, professional, and went above and beyond to make the entire process smooth and stress-free. If you are looking for a seamless car-buying experience, go to Ventura Toyota and ask for Demetrios!

Everything went well in the process of getting my vehicle. The Salesman Efren Garcia was very…read morehelpful and explained everything very well. He was also very informative and let me know the different cars and their differences with and was able to help me find the right one for me at a great price!!

Hubs and I went with our daughter and her wife to Oxnard Mitsubishi hoping to help them lease a…read morenew Outlander hybrid. We were promptly greeted by James, a kind man who wasn't pushy at all. He showed us the options and allowed us to choose the pace and decide which way to move forward. Once a car had been decided on, he ran the numbers and of course the monthly payments weren't acceptable at first, but after some easy and low key negotiations they all agreed on all terms and went to sign the papers with Ramon, also a kind and helpful man. He explained that several employees were out sick, and to please be patient. No problem. And that being said, we were in/out in less than 3 hours! We have purchased and/or leased a couple dozen cars and must say this was the easiest, low pressure, friendly process we've ever had the pleasure of experiencing. My daughter and daughter-in-law leased the most beautiful Outlander on the lot, all the bells and whistles included. Kudos to James and Ramon for never pressuring us, and making us feel like they really wanted to help us make a deal. If you are considering a Mitsubishi this should be your first stop, and most likely your last, with you driving away in your new car...and a smile :)

Update: 7k later, after purchasing a Rebuilt 3.8L V6 from Frasier. I highly recommend their builds…read more Quality material and professional staff. Along with them is Gibson's Garage, top notch honest service and though they are a small business, they are among the best there is. As for Oxnard Mitsubishi, The vehicle I bought was said to belong to one of the managers wives. I find it quite impossible that there wasn't prior knowledge that the bottom end had been into and crankshaft bearings were replaced. The gaskets/ material was not a match either. Upon inspection it was revealed there were 3 different sized bearings used putting it back together. It was a only a matter of time until the bearings would fail. Dealership of course denied any knowledge of it. Reported to the B.A.R. Dealership not interested in hearing about it at any level. Decided to do an update and let it be known once again for buyers. Be very careful with this place. Honesty and willingness to make things right was not amongst the values that this business operates by. In a word "Shameful". Beware !

We are looking to purchase a new vehicle so we stopped in to test drive an Escalade. We were…read morefortunate to be helped by Jacob Avila. He was incredibly knowledgeable and kind. It was close to closing time yet he was patient and showed us additional vehicles so we could compare them. I appreciate great customer service and Jacob clearly leads with this.

Came in to look at a new potential vehicle as my lease is up soon. Plugged in my car, and walked up…read moreto wait for the next available person. I was there about 5 min, and their charger charged me $50 which is about $45 more than normal. I asked the receptionist to speak to the person that sets the price about the seemingly outrageous price and their manager Katie at first sent them back to tell me it was Chargepoint's fault. I pointed out that I'd already spoken to Chargepoint and was told the dealer sets pricing, at which point the receptionist told me their Katie intentionally set the price that high and wouldn't speak to me face to face. I pointed out they'd lost a customer with this practice, since the screen on the unit doesn't state price prior to charging and the manager was dishonestly blaming Chargepoint when the dealer sets the price. Imagine being willing to blow a car sale in favor of a one time gotcha electric charging fee 10x normal. You should not trust them for your car maintenance because if they are willing to mistreat a potential new customer and sale, what would their service department do once they got your sale already in hand? Katie, you sell cars for tens of thousands of dollars and are willing to lose sales both at this and the next door Hyundai with the same owner over a $45 excessive fee and treating me poorly.

Exceptional service from Lawrence and the team at New Car Superstore. I recently moved from NYC to…read moreLA, and I couldn't believe how quickly Lawrence found me EXACTLY what I was looking for and at an unbelievable price! In less than a week, I had my new luxury car parked in my driveway. I couldn't recommend them enough! Stress-free and honest service. Thank you!!

I've officially reached 'frequent flyer' status with Lawrence Buck of New Car Superstore after…read morepicking up my 3rd Lexus. What keeps me coming back is his attention to detail - he managed to find the exact model and color I wanted when no one else could. No settling, no compromises, and no dealership stress, plus arrange home delivery. If you're looking for a specific spec and a broker who actually treats you like a priority, look no further. Thank you Lawrence, and thank you New Car Superstore!

Great experience dealing with Candace. I worked with Bidbus to auction my 2025 CRV. Candace with…read moreDCH Honda stepped up and agreed to buy my car at my asking price. Came in for the inspection and completed the sale in 45 mins. No haggling - no bait and switch. Smoothest car sale experience I've ever had. Highly recommend.

One star for my experience with Candice at Oxnard Honda, who handles vehicle purchases through…read moreBidBus. I called her several times, left messages, and even contacted the receptionist because I had a few simple questions about selling my car to them. She never returned my calls and never bothered to pick up the phone. Come on--if you're in customer service and you're the person responsible for purchasing vehicles, returning calls is part of the job. Everyone is busy, but being "busy" is not an excuse to completely ignore a customer who is trying to do business with you. If this is how communication is handled before they even buy the car, it definitely doesn't give me much confidence in the rest of the process. Very disappointing.