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CarMax

3.3 (182 reviews)
Closed 10:00 am - 9:00 pm
Updated over 3 months ago

Services - CarMax

Car buyers

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Lots of pens & not busy people
ken a.

Scheduled an appointment. Was supposed to take 30minutes for quick & efficient prearranged sale, like car selling should be BUT it turned into 95 minutes of sitting & waiting. I chose their offer over local dealers thinking it was going to be fast. I won't be doing deals (buying or selling) with them again.

Andrew A.

Like most I opted for Carmax because of the no haggle sales environment. I can buy shoes and clothes unseen, but not a vehicle, so venues like Carvana are out. Inventory was very low when we visited, which is typical for the entire used car industry. My least favorite buying experience is with cars; I'm generally not a fan of car salespeople. However, I liked our rep at Carmax, their business model reduces the typical cheese-ball sales verbiage. Drawbacks: 1. a lengthy process just to test drive. So be prepared to spend longer than usual if you're just kicking tires. 2. Vehicles are not prepped well, at least not as good as a certified pre-owned dealer. One vehicle had a dried blood stain on the seatbelt! If you prefer a no-haggle sales environment then opt for the Costco Auto Program, they're typically 7%-10% off MSRP. We just bought a new vehicle and it was $0 over dealer invoice.

Me not believing it was that easy.

I sold them my car. I uploaded my documents ahead of time and set an appointment for the next day. They paid me exactly what they said they would. I was in and out. The thing that took the longest was waiting on the Lyft driver to pick me up and they paid for the Lyft. I think my smile says it all

Mike V.

Reserved my car from California, drove to Portland. Caught in the winter storm on the way so things definitely got a little messed up. With delays and my reservation expiring, led to my application disappearing. when I walked into carmax yesterday it was an unpleasant surprise. HOWEVER the first person to greet me ( Jeff ) helped me. His auto retail experience as well as his outstanding customer service SKILLS allowed me to drive off the lot in my dream car. It was an unmatched feeling and experience. This is my first dealership purchase and It could not have gone better. I highly recommend carmax ANY location. I went off my fiancé's recommendation initially and I definitely did not regret it ! P.S. THANKS JEFF!!!

My new car!

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8 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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5 years ago

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3 years ago

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9 years ago

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8 years ago

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8 years ago

Great experience! Get good deal on selling the car. Customer service is pretty good. Everyone is happy.

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7 years ago

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8 years ago

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9 years ago

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5 years ago

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5 years ago

Best car buying experience ever! Staff was great car is amazing service was fast and friendly

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4 years ago

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9 years ago

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8 years ago

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9 years ago

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8 years ago

Excellent service! Sold my suburban to them for 4,000 more than Chevy dealer offered me and I bought it new from Chevy dealer!!

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9 years ago

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6 years ago

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7 years ago

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9 years ago

Jerry and everyone at CarMax Beaverton are great. Used them 3 times now to buy and/or sell. Great experience every time!

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9 years ago

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10 years ago

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6 years ago

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10 years ago

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8 years ago

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11 years ago

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10 years ago

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11 years ago

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10 years ago

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11 years ago

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7 years ago

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8 years ago

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10 years ago

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Review Highlights - CarMax

Jerry and David were fantastic and this was the best car buying experience my wife and I have ever had.

Mentioned in 17 reviews

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CarMax - carbuyers - Updated May 2026

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