Cancel

Open app

Search

CarMax

2.9 (210 reviews)
Open 9:00 am - 9:00 pm
Updated over 3 months ago

Services - CarMax

Car buyers

CarMax Photos

You might also consider

Recommended Reviews - CarMax

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Rosie H.

I made an appointment last week to get an appraisal for our truck. Monique was knowledgeable, honest, and she provided a positive & efficient experience!

A J.

Alex helped my Daughter find a car that was perfect for her budget. Alex took his time, answered all our questions/texts, had a great attitude. Thank you Alex for going above and beyond. We need more people like you on the sales floor.

2000 Toyota Corolla LE Hybrid
Lucinda L.

I was able to sell my 2020 Toyota Corolla Hybrid to CarMax located in Duarte. The offer they gave us was very fair. It was such an easy process. The staff was friendly, knowledgeable, and efficient.

Front license plate drilled into front bumper

See all

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Chuy A.
27
119
58

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Mr. N.
8
39
0

6 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Dan H.
0
104
2

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

I got sold a lemon. They take advantage of those with less than perfect credit and make it to where you end up stuck with a broken car.

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Been there 2 times and both times once we brought the car in they offer 2 thousand dollars less, I'm done with them!!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mama Y.
0
32
10

3 years ago

Business owner information

Photo of CarMax T.

CarMax T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Carmax staff has been Amazing! They are so friendly and thorough! The process of buying a car with them is so easy! Integrity still exists!

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Zoran M.
156
19
6

4 years ago

Guys Carmax is a scam! Do not finance car through them they are scam! Don't even buy from them their cars are junk!

Helpful 2
Thanks 0
Love this 0
Oh no 2

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Greg C.
20
17
9

3 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Lori D.
86
30
0

8 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Daniel L.
2
156
34

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M K.
40
64
14

6 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Thomas L.
11
16
14

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sheila B.
179
58
120

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Got our Buick there and every time I have to go in for anything the staff is always friendly

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Lori R.
1717
761
677

10 years ago

Helpful 18
Thanks 0
Love this 11
Oh no 0
Photo of Rey A.
289
10
11

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bo B.
36
1
0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pam J.
141
8
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 6

CarMax Reviews in Other Languages

Ask the Community - CarMax

Review Highlights - CarMax

From the very second we walked in, he was super helpful and allowed us to look around without creeping.

Mentioned in 3 reviews

Read more highlights

You might also consider

Bill Wright Toyota - Transmission fluid change because service don't work on Honda cards or don't know how to do it.

Bill Wright Toyota

(263 reviews)

The Parts Department is outstanding! Today, Tyler assisted me in purchasing an oil filter…read morecartridge. He checked my VIN and verified exactly which part was required, as there were two part numbers listed for my vehicle. He included a crush washer for the oil pan drain plug at no extra cost. If you need Toyota parts, Tyler is the go-to guy!

The worse experience of my life Be very careful when buying…read moreor considering buying a used vehicle from Bill Write Toyota. Don't be another victim! The vehicle I bought is defective and has many problems. It's a nightmare! And the worst part is that they make promises they never keep. There's absolutely no transparency! And it seems that if those running this business aren't capable of solving problems, what will the others be like? The vehicle has already left me stranded on the street three times. I've spent over $1300 out of my own pocket and haven't been able to fix it. The vehicle has transmission problems, the disc brakes don't work, the TRD is damaged, and it's illegal to sell a vehicle like this. The transmission fluid is contaminated, the brake fluid is contaminated (this was the only thing the dealer changed). Everything else is useless. And I'm losing thousands of dollars. I hope you're not the next victim. I call and leave messages, but they don't answer my calls. I've been to the dealer more than 6 times and the only thing they corrected was the brake fluid change. Today, March 25, 2026, I was informed that they would refund my money, but that they would not reimburse me for any of the funds I had spent on repairs and maintenance for the vehicle. I have purchased no fewer than 14 vehicles--both new and used--from this dealership. There is absolutely no transparency left, and not only that, but they also informed me that they would no longer sell me any vehicles--despite knowing full well that the vehicle I purchased suffers from numerous serious defects. This dealership should be investigated for endangering human lives by selling vehicles with such serious flaws--defects that could potentially lead to a fatal accident. Bill Wright Toyota should change its policy regarding used vehicles--specifically, it needs to thoroughly inspect its used cars before selling them to the public. Sammy Jarrar, a manager at Bill Wright Toyota, should be disciplined for treating customers inhumanely and for failing to be more transparent.

Bakersfield Used Cars - The Show Room Floor

Bakersfield Used Cars

(5 reviews)

Bought my husband a truck last month from here! Best car buying experience ever! Sheila is awesome,…read moreJesse was was awesome! They truly care about their customers happiness. I am currently looking for a car for me now :) I will refer everyone I know needing a car to go to them first!

Friendly service, but most of their inventory are salvage or have been in accidents. I've been…read morelooking for a car for a few months now and I decided to check their site because I used to live in the neighborhood across the street. I was interested in a Honda Fit at about $7k. The site said it had a clear title, but first thing I am told is it's a salvage and I wouldn't be able to finance it. I already didn't want it after hearing it's salvaged, but it was disappointing to come all that way when they could have filled out the info correctly on the site. ‍ I then was told which cars could be financed, so I checked out the Toyota Matrix they have (and they still have both of these cars). I test drove it, it seemed okay, but my sister was in the passenger seat and when she closed her door she noticed an odd sound as if it had been damaged. What do you know? We got the Carfax and it had been in an accident that affected the front and sides. ‍ Overall, the people I spoke to were friendly and weren't forceful in trying to get me to put money down on either of the cars I was interested in. I just wish they could fill in their information for each vehicle entry correctly on their site. Besides seeing the title status, the only way to know the Carfax is to go down there and have them show it to you to.

CarMax - usedcardealers - Updated May 2026

Loading...
Loading...
Loading...