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    CarMax

    2.9 (210 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

    Services - CarMax

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    Reviews With Photos

    Rosie H.

    I made an appointment last week to get an appraisal for our truck. Monique was knowledgeable, honest, and she provided a positive & efficient experience!

    A J.

    Alex helped my Daughter find a car that was perfect for her budget. Alex took his time, answered all our questions/texts, had a great attitude. Thank you Alex for going above and beyond. We need more people like you on the sales floor.

    2000 Toyota Corolla LE Hybrid
    Lucinda L.

    I was able to sell my 2020 Toyota Corolla Hybrid to CarMax located in Duarte. The offer they gave us was very fair. It was such an easy process. The staff was friendly, knowledgeable, and efficient.

    Front license plate drilled into front bumper

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    5 months ago

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    6 months ago

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    17 days ago

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    3 months ago

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    7 months ago

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    3 months ago

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    9 months ago

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    2 months ago

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    9 months ago

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    7 months ago

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    7 months ago

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    5 months ago

    They purchased my car at an acceptable price. The transaction went very smooth. The people were friendly.

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    2 years ago

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    1 year ago

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    2 years ago

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    9 months ago

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    11 months ago

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    11 months ago

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    3 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    My daughter bought her car through Carmax. It is a 2023. It broke down within a month. It took them three weeks to fix it.

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Sales department gets 5 stars. Service department- zero if I could. Absolute nightmare. Watch your back is my best advice.

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    2 years ago

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    7 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    Page 1 of 6

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    Review Highlights - CarMax

    From the very second we walked in, he was super helpful and allowed us to look around without creeping.

    Mentioned in 3 reviews

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    Bakersfield Used Cars - The Show Room Floor

    Bakersfield Used Cars

    (5 reviews)

    Bought my husband a truck last month from here! Best car buying experience ever! Sheila is awesome,…read moreJesse was was awesome! They truly care about their customers happiness. I am currently looking for a car for me now :) I will refer everyone I know needing a car to go to them first!

    Friendly service, but most of their inventory are salvage or have been in accidents. I've been…read morelooking for a car for a few months now and I decided to check their site because I used to live in the neighborhood across the street. I was interested in a Honda Fit at about $7k. The site said it had a clear title, but first thing I am told is it's a salvage and I wouldn't be able to finance it. I already didn't want it after hearing it's salvaged, but it was disappointing to come all that way when they could have filled out the info correctly on the site. ‍ I then was told which cars could be financed, so I checked out the Toyota Matrix they have (and they still have both of these cars). I test drove it, it seemed okay, but my sister was in the passenger seat and when she closed her door she noticed an odd sound as if it had been damaged. What do you know? We got the Carfax and it had been in an accident that affected the front and sides. ‍ Overall, the people I spoke to were friendly and weren't forceful in trying to get me to put money down on either of the cars I was interested in. I just wish they could fill in their information for each vehicle entry correctly on their site. Besides seeing the title status, the only way to know the Carfax is to go down there and have them show it to you to.

    Prestige Auto Sales

    Prestige Auto Sales

    (16 reviews)

    A big thanks to Jaber for helping me buy my first car and going above and beyond and have the…read morepatience that I needed.

    DO NOT TRUST THIS DEALERSHIP -- Especially if you're a first-time buyer…read more I had a terrible experience at Prestige Autos in Bakersfield, CA. I was misled, rushed, and sold a car that ended up costing me hundreds more than I expected. First, the dealer outright LIED to me about the insurance coverage. I was told it was full coverage -- I asked multiple times to be sure -- and he confidently said yes. Turns out, it was not full coverage. I had to immediately add liability myself, which cost me another $200 on top of the $300 I already paid for his fake "coverage." Second, the car itself was in bad shape. Here's what I dealt with right after driving off the lot: * Tires and brakes were so worn they had to be replaced almost immediately. * Engine and cabin filters were filthy. * The electric gas cap lock didn't work. * Cupholder was missing. * Back seat was loose. * Driver's seat had a stain that will never come out. * Headlights and taillights started going out within days. * Oh, and the entire car smelled like baby poop. To make matters worse, they didn't even bother to clean the car before giving it to me. No detail, no care. And when I brought up the price, I was told they "don't do deals." No flexibility, no honesty, no concern for the customer. I'm a first-time buyer, and I walked in just wanting a decent car -- instead, I got taken advantage of and left with a car that's costing me way more than it should have. Save yourself the headache. Don't go here. Everyone I interacted with gave me the same dishonest vibe. The staff seemed more interested in rushing the sale than being honest.

    Naranjo Auto Sales - I just got my current bank statement 2,500 in deposits... @ 200 a month. Install a gps co signer..... Estrada Co. Elite Servicemen

    Naranjo Auto Sales

    (16 reviews)

    they judge too much and dont even ask questions they not first time buyer friendly or no credit…read morefriendly go to a different place

    If I could give them Zero fucking stars I would. But they dont give me that option. We bought a…read moreacura TL from them when we lived in Bakersfield and they took advantage of us bcuz we needed a car badly. The staff is Rude. Within 6 months we had a high car payment high interest rate and the car was A Lemon!!!! The clutch went out in 4 months. The car was no longer reliable after 4 months. The staff did nothing to help us or pay half the cost. We paid over 2000 dollars to fix the clutch. Then took a trip to vegas and car over heated. We also had to fix that. Then to top it off the moon roof gets stuck in open position and guess what it rains ofcourse. Naranjo staff and owners are thieves. They did nothing to help us. Nor did they care they only care about the payments being on time for a car that cant run. Beware of this place. They will rob you for everything you got!!!! Sure they are nice they are selling u a car that's been ran down to the ground. Check out all their cars they are all over priced and high mileage. Keep on driving dont waste your hard earned money on a car that will leave u stranded and broke within 3 months. If it lasts that long!!!!! We called the bank to take the car and took it as a huge loss. Warn everyone you know these ppl just want to make a sale. All they see is money. So Dare to buy at your own Risk. Do your research. I prefer u all to go to Carmax. Dont get sucked in like we did you will regret it. Check all the other reviews.

    CarMax - usedcardealers - Updated May 2026

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