Good staff pleasant knowledgeable attention good business. Very good people. I recommend highly.read more

i have been going to Trusty for years now. I went the first week of July. DJ was a big help the…read moretransition went smoothly. I got the vehicle I needed. I will always come back to Trusty Auto great service and great vehicles.

They are BIG at pushing a forever warranty that is useless once a purchase made things look good on…read morepaper but try and use it good luck the warranty company will blame Vandivier and then they will claim you didn't call to report you had it serviced we explained me did they basically said prove it. Doesn't matter if the car has been serviced, they want you to pull up phone records proving you made a phone call.

I purchased a used car from VanDevere in February. It was not a good experience. You should not buy…read morefrom them. My wife and I purchased a used electric car in early February and traded in our existing car. Prior to purchasing the used car, we took it to a mechanic who identified several minor issues, but nothing major so we proceeded with the purchase. After we signed the paperwork, we were informed that the battery needed to be charged so VanDevere took the car to a fast charger. Once the car was charged, we took possession and left the lot. Immediately upon leaving the lot, a warning light appeared on the dash. Once we arrived home, we discovered that there was a huge gouge in one of the car's tires, a gouge that had not been there when we took the car to the mechanic. We subsequently replaced the tire. I believe the VanDevere employee who took the car to the charger struck something and damaged the tire but did not inform us. Separately, when we traded in our old car, VanDevere did not give us both license plates. They gave us only the front license plate and kept the rear plate (containing the vehicle registration sticker). Two months later, we received a bill from the Ohio Turnpike. Someone had driven our old car which still had our old license plate on it through an ez pass lane. We have been fighting this toll but this never would have happened if VanDevere did not keep our license plate and instead had returned it to us as they are required to do. Based on this sequence of events, I recommend everyone avoid VanDevere. They are not trustworthy.

I had a pleasant experience with Ray, who seems like a nice fella. But the 2007 Saturn Vue I bought…read more3 weeks ago stalled while driving on the highway, with my children in the car, 4 days after I purchased it. It has been at a dealership service center off and on for 2 weeks, and has/had a service and transmission code alert in the computer. I have been paying for a rental, out of pocket. I was sold a (very expensive) warranty when I bought the car, but apparently they are having a hard time diagnosing the problem. While West Auto Sales may not of known about this terrible, dangerous, and expensive issue, I have not gotten an answer to the question of whether it was driven to Ohio from the auction West bought it at, or shipped by truck. It's hard to believe that a 10k purchase has no legal protection, even if it breaks down the first week, so please beware of buying a car that the seller can't (and won't) back up/stand behind.

From the owner: Located in AKRON, Ohio, West Auto Sales is a pre-owned, late model dealer that provides customers…read morewith a complete automotive experience at competitive prices.West Auto Sales is dedicated to customer satisfaction. We are passionate about luxury cars and we intent on sharing that passion with you when you purchase your new car from us. Come by today and test drive the car of your choice.

We purchased a vehicle referred by a friend of mine from Betty at Chetstastarts OMalley Vehicle. We…read morewere treated fairly and honestly. We really love our car. Ms B the owner went out of her way to get us a good deal with up to 5 miles warranty included. We would highly recommend Betty and Chetstarts OMalley Vehicle Exchange to anyone looking to purchased a good vehicle. Her cars are completely maintained and prices are only tax and title no lot fees. She is great. Without doubt she has earned her reputation not only in Akron, but in the Cleveland area by her honest and fairly dealing over the years. Ms. B... is unquestionably a strong-minded and good morals business woman. Tammy JS.

From the owner: Chetstart's OMalley Vehicle Exchange LLC is founded on trust integrity and respect We are proud to…read moreoffer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today! Chetstart's OMalley Vehicle Exchange LLC is proud to present LA Motors for your repair needs at 1929 South Arlington Rd Akron, OH.44306. (330) 785-9222

I bought a used 2024 Subaru Crosstrek Premium yesterday and I could not be happier with my car and…read morethe whole experience! David Hooks was amazing - He was really nice, easy going and very genuine. Definitely not the average car salesman! He helped my husband synch my phone while I signed all of the paperwork and got us out of there in under 2hrs! Christine Kicos who did my financing was also great, I really appreciate how well she explained everything. I left feeling really confident about my purchase.

honor scheduled appt had a 945 appt for oil chng…read morethey finally finished at 1115 they highly recommend themselves live up to your promises

we purchased a second vehicle from Prime auto sales today 4/23/2025. great service. answered all…read moreour questions patiently. Used vehicles a good prices. we definitely recommend this dealer. This is second car we bought from them.

I purchased a 2016 Ford F-350 from Prime Auto Sales LLC for approximately $14,000 and my experience…read morehas been extremely disappointing. Before the sale, I was told there were no issues with the truck. Shortly after purchasing it, I began discovering serious mechanical and structural concerns. A mechanic later informed me the truck showed signs consistent with prior water/flood damage. I was also advised that certain repairs could not properly be completed because the cab bolts were severely rusted and seized. In addition, the oil dipstick/tube was missing. I fully understood I was purchasing a used vehicle, but the extent of these issues went far beyond normal wear and tear. What was most frustrating was the dealership's response after I attempted to address the situation. I made multiple attempts through phone calls, texts, and emails to resolve the matter directly. Many communications went unanswered, and during one phone call the owner became upset about complaints being filed and terminated the call. I strongly encourage anyone considering purchasing a vehicle from this dealership to have the vehicle thoroughly inspected by an independent mechanic before buying.

Just bought a vehicle here. Very satisfied with my experience. Friendly staff and fair pricing. I…read morewould go back again.

From the owner: We sell cheap, used cars. For most of our cars we do financing. We also guarantee all our cars to…read morepass emissions, so you will have no problem getting steal plates.

Yukon  I want to preface this by saying that this is my…read morefirst negative review online for a business.  We took our brand new 2025 Yukon here for its first service.  About a month later I noticed an upward bulge in the hood -it obviously had to be from something left on top of the motor and then shutting the hood creating a dent from the inside.  The hood has not been opened since we purchased it new.  Toth GMC did our first service and were the only ones to open the hood since we purchased the vehicle brand new.  We called the dealership to ask if they had video and could review to see if someone accidently had shut something in the hood.  I talked with the manager Samantha and she informed me that they did not follow protocol by taking pictures of the vehicle before servicing it.  I asked multiple times if they could review videos and Samantha never would answer that question, instead always changing the subject.   She asked me to send pictures and told me she would check with her body shop and what the manager of the body shop said.   After about two weeks she called me back and told me that they do not use tools while servicing vehicles therefore there was no way they could have done this.   I would love to know how you can change the oil without tools, not to mention that they could have left an old filter, phone, cup, flashlight, etc. and shut the hood causing this dent.  I again asked Samantha if they could check the videos and she changed the subject telling me I have no proof that they did this.  I can not speak for their sales department, but I would not risk taking your vehicle for service here, given the way that they treated us with this matter, and not following their own protocols.  I would love to speak with someone higher up than Samantha to try and find a solution and the truth about this incident.

We went there to look for a new SUV. Keith greeted us and asked if he could help us. We sat down…read moreand explained what we were wanting. He pulled up both Buick and GMC's for us to test drive. He was so personable and not pushy! It took us 3 days to decide, but when we finally decided on the GMC Acadia AT4, Keith made sure we got a fair price on our trade and had service get the new car ready for us. He made the experience enjoyable. We love our new car and hope Keith will be there in a few years when it's time for another car buying adventure.