At Carl's Jr in Albany, OR at 9:00 PM - Ordered 2 BYOB specials; the onion rings were not tasty - over done! Not impressed with this special and will definitely not order it again. When waiting in drive-up to order, we were "greeted/treated" by two large photos of "beautiful, bountiful" young women; thought maybe we were at an escort service rather than a fast-food hamburger business. REALLY?? Is that what Carl's Jr. needs to portray for customers waiting to order a hamburger? What are they really selling?? Don't appreciate the same type on TV commercials either....advertise your product not women's boobs!! read more

Very nice workers, got my food out in a good time. Manager even gifted me a treat for my wait. Great team

Best burger in town when you get the double Famous star for $8.50. The dining area was filthy, a bunch of staff that can not wipe tables or mop the floor read more

7 employees standing around - didn't greet us when we came to the counter only two other customers and no cars in the drive thru. Staff wearing filthy "uniforms". Fries were cold and not seasoned. No napkins in our to go order. For the price of the food, I expect decent customer service, read more

I ordered a Western Bacon Cheeseburger and asked to hold the BBQ sauce, they even held the BACON and ONION RINGS! Yup Fast Food read more

Food always hot & fresh. great value and higher quality fast food.

Always been great food and great service everytime we go here. Never had any problems. Always look forward to eating here.

While I've never been a fan of Carl's Jr. commercials I am so impressed with the food here. The employees are friendly & in my opinion they have the best tasting fast food in the area. Its always tasted super fresh & they don't skimp on the ingredients. Great food, great service, great value! read more

My wife just got home from here. Our chicken nugget kids meal literally has no chicken nuggets. How do you forget the chicken nuggets in a kids meal?! On top of that she had to wait a long time and they forgot the sides of ranch. This is not our first time here. Service is slow and items get forgotten. I don't see us going here anymore. read more

Worst breakfast sandwich ever. Sausage was like a dog treat not a sausage patty.

First time visiting this store. Our plan was to order Chicken tenders, and they were out. Not sure how you can be out of a primary menu item, but we went next door to Burgerville which can always be relied upon for excellent service and products. We will continue to take our business to BV! read more

Was in yesterday and the staff including the manager acted as if it was an inconvenience that I came in instead of going through the drive through, just wanted a milkshake, got the cookie dough milkshake and upon getting in my car and trying it, I found it was the absolute worst milkshake I've ever had, Tasted like plain milk with chunks of cookie, had the consistency of milk to. read more

Terrible, Terrible, Terrible-when they first opened, they were great! After several months, they slid downhill in both Quality and especially customer service. They are Habitually understaffed. And their managers lack training and support from the Corporate Offices in Eugen, Oregon. On several occasions they were out of Onions rings, and twice they got the order wrong. Now you read the other reviews: Missing items, Cold or not what I ordered. They are like the game of Craps in Las Vegas, sometimes you win, but most of the time you LOSE! Please do not yell at the workers, it's the Owners fault. I will be calling and E-mailing Carls Jr. Corp Office to complain and ask that their License be revoked! read more

We have always really liked the Monmouth Carl Jr but today at about 3:00 p.m. we got milkshakes Star Burger chicken fries and onion rings. The fries were completely coated with salt and not fit. The milkshakes had ice cream running down the sides of the cup and dripped in our pickup. And that was after waiting 11 minutes at the window read more

Constantly forget parts of our meals and slow service. DO NOT GO HERE. We have gone here at least 10 times and they have always forgotten something read more

I just went through the drive through and had to go back because my burger was not in the bag. I should have just left it. It was the worst burger I have ever tasted ( I couldn't eat it). It tasted like they dumped a salt shaker on it. I will not be going back! read more

Be careful when eating hamburgers got something in mine that broke my tooth cost me $6000 and they wouldn't even refund my hamburger or say they were sorry for the inconvenience read more

I'm slightly disappointed with Carl's Jr. tonight. I went and got dinner for my sister and I and tried to substitute cross cut fries for the normal fries in their $5 3 piece chicken. I was told they couldn't do that which wasn't a big deal so I ordered a 5piece combo and made the substitution. When I got to the window and paid i was told to pull forward and to the left. I knew something was being made but I wasn't sure what. I waited about 10 minutes in the reserved drive thru spot and I was brought my food. When the worker handed me my bag she made a point to say the the chicken tenders were fresh. When I got home and opened my food, it wasn't a long drive, it did not look like the chicken tenders were fresh and I also was missing two tenders. Especially since I paid for the 5 piece I was surprised to see I only got a 3 piece. This is the first time I was missing something in my order so I was slight disappointed. read more

This location is an all around disappointment. All the employees are just a little rude, the food is never quite right, and mistakes have been common. The management must be terrible. Don't get me wrong, I love Carl's Jr. as a company. Since I live a block away I was excited when they built this location, but it's so bad I still drive to DQ or McDonald's. read more

This is probably the nicest Carl's Jr. I've been into. The staff was super friendly. Food was hot and fresh. The staff here is killing it good job everyone read more