Ordered the famous star meal - Olivia was the nicest! Food was bomb! The sauce was fun to try out the different flavors!

Great service , my food was good and really fast , I'll definitely go back to this store.

We stopped in here and I don't think I have seen such great customer service at a fast food place in awhile! The staff here are so nice I had to leave a yelp review. Thank you!! read more

I've never really had any issues at all. Food has always been what I expect from a fast food place ‍. Everything was cooked right and nothing was missing. There isn't anything particularly outstanding, but getting what I expect from a fast food restaurant seems more and more rare these days! So, keep it up! read more

2 bites in and noticed a fly on the lettuce..... must mean this place isnt cleaned and not sanitary or maybe just unlucky but i spat my food out but still enjoyed my fries! also the ranch sucked for my fries :(( read more

Carl's Jr - Guacamole Bacon Angus Burger - Fast Food Near Me - Happy Valley, Oregon

We ordered 2 burgers 2 fries and 2 drinks for lunch. When we got our order I noticed that they only gave us only 2 small packets of ketchup for our two orders of fries.I told the person at the counter that we would need more than 2 small packets . . She said that extra ketchup would be 50 cents per packet more. I told here I was not paying for extra ketchup and she could keep our order and we wanted our money back. They gave us our money back and we went to Burgerville and ate our lunch This is the second time we have had very poor service and food from Carls Jr. I noticed on Yelp ,that they do not fair will in the food department So glad that there is so many more better choices out there. Goodbye Caaaaaaarrrrrrlll Jr read more

I wanted just a bacon cheeseburger. I got a double patty one, took one off and threw away. I wanted jalapeño poppers, which they said came with ranch, there wasn't any. Couldn't eat this food. And for $16 in a fast food place is ridiculous read more

Burnt chicken strips. And when I called to complain the manager told me that was her best selling item. It was so rubbery I could not even get my teeth through it with out wiggle with my hand. Discussing. She wanted me to save the garbage and bring it back to make sure I was not telling a lie. I told her I can send you a picture of the way over cooked chicken. But she wanted me to bring it back when I called back no one would answer so I could get her name. My order was placed between 7:16 and 8:00pm. It was a female se was rude and abrupt. read more

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The hubby and i had been to this carls jr a couple of times before, it was fast food, whatever, they had a lettuce wrap option which is nice. This time we dined in and while we were there, 4 different orders were returned because they were wrong or cold or otherwise messed up. My burger was not cooked through and was gray, the soda machines were half empty, only a couple of the sodas were available, and one of the employees was covered in dog hair. There was only one employee that actually appeared to be working with any sort of energy(can't remember her name she was young and blonde), everyone else was apathetic at best. I hate to give bad reviews but this place is bad to the point of dangerous. read more

A little over halfway through the steak and egg burrito and I finally got a bite of steak. Why can't they fold it to where you get meat through the whole burrito, why only at the bottom? read more

Carl's Jr - Steak and egg breakfast burrito - Fast Food Near Me - Happy Valley, Oregon

If I could rate this place zero stars I would. It takes a lot to get me frustrated, but it happened. First the manager or person in charge (Jacqueline) should possibly find another job she likes or she should be fired. Not only was she rude to our family, but I watched her be extremely rude to two other customers. Let's start with ours- we are in town for a softball tournament and decided to just grab a quick bite and figured Carl Jrs is usually non fail, we love ours back home. As you can see in the receipt we ordered special orders- actually both our orders were special and she didn't type mine in and said she would just tell them- needless to say mine was wrong, and so was my husbands. His well he just picked the stuff off his, I actually can't have ketchup at all and I ordered no ketchup and no onions. When I took it back up, she was super annoyed- I tried to be nice- but she decided to speak in Spanish back to her coworker- little did she know I speak Spanish- so the fact that she was was basically calling me a needy bitch- I just let it slide off till they were done making my burger ( didn't want spit ya know-lol) she hands me my burger and I said I'm sorry- I can't have ketchup- her response wasn't " I'm sorry " or "no worries it's our mistake" she said " it's okay" as in she was saying it was okay that I said " I'm sorry but I'm allergic to ketchup " Just completely rude, as I finished my burger ( my entire family was done and waiting on me at this point) deciding wether I was going to tell her I knew what she was saying in Spanish (now to the next Customer) another customer walks in and places his order- I'm at the soda machine and he clearly told him that he was eating in- they gave him a Togo bag and he says " I was gonna eat here " she says " so you'd like a tray or something" so rude- her demeanor-the fact that she very risky talked about me in Spanish for her mess up- I mean ourENTIRE visit was a shamble- and the fact that she was rude to other customers after is exactly why she should be re-evaluated. As a business leader-'I would NEVER be okay with someone treating customers that way- and if she hates her job so much- she shouldn't be the leader representing your business. Side note- the restaurant was clean. So for the ONE star I had to give - it was for that! read more

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Very clean establishment. The prices are a little high but the quality of the food makes it worth it.

NEVER NEVER EVER AGAIN. WOST PLACE EVER. cold burgers and fries. Always mess up you order somehow. Will not be wasting my money here. If you want to feel like throwing up after eating just come here. I'll rather eat at Taco Bell or buy a gas station sushi or burger before I eat here again. read more

Y'all had me waiting 20 minutes for a little burger by the time I got back to work I had to clock in. Trash service not even worth the food especially at lunch time read more

The online system sucks. I did what I was supposed to do to send the order to the store. Got confirmation. My boyfriend goes to pick up the food and the orders not there he asks about it they said they haven't received it. I look at my order confirmation and it says it was ready at 5:11. It's now 5:20. I sent him screenshots of what we ordered and then it said it would be ready. He started asking, am I going to get my food or am I going to be reimbursed since I already paid for it. Nobody would help him figure out what was going on and they finally got sick of him being there I guess. He told them what we ordered and then they made it wrong. Mine was supposed to be no tomato no lettuce no onions. Mine had onions and lettuce. Just quit with the computer crap and go in and get your order wrong instead. He waited almost an hour when the sign above him says skip the line order online. He watched five people go ahead of him cuz they didn't have his order. read more

I will report this to the Oregon Department of Consumer and Businesses and Oregon Department of Justice! I called to tell that the chicken I ordered for my son was outside the box! Even if it fell out of the box they didn't closed the box probably if that was the case! But NO my son said it was literally outside the box! No wonder your rate is very very low! Have lots of complaints on this store! You guys are rude and not even a sorry or a compensation what the manager said "what do you what me to do" a simple apologies! Looks like no one went to school and taught you guys some manners! I will make sure I will report this to the consumer! Service is a service and it's not just 1$ but 16$ worth of food! read more

We eat fast food about twice a year. This was one of those since we weren't feeling well and didn't want to cook. I drove through the drive through and ordered two sandwiches. We paid and drove to the parking lot to wait for our food. After 25 minutes and cars who came after us had come and gone, my husband went inside to check on our order. "We thought you left " was the staff's reply. They collected and bagged our order. When my husband got to the car and we checked our order, yep, it was wrong. He went back inside and 15 minutes later returned with our order and our money back. A good reminder of why we rarely eat fast food. read more

I ordered a 9 piece star nugget with ranch and plain jr hamburger where I specifically said twice.. "just bun and patty" what did we get? A hamburger with condiments so we asked for another and returned the wrong burger. During our wait we let our kid start on his nuggets which only came with 6. Got to spend time doing another trip through the drive thru where I was required to show my receipt for the 9 piece. The additional 3 nuggets, which took about 5 minutes to get to our car - looked like spit was on them. Good luck explaining that one to corporate. Oh and they forgot the ranch too but didn't forget the attitude when giving me my spit nuggets. You "HAVE A NICE DAY!" too read more

I don't usually leave reviews but honesty worsts fast food I've had in a long time found a some weird plastic in my burger and the fries were cold! read more

If I could give no stars I would. First time ever to Carls Jr. Received wrong order and after getting right order could not eat. Coke tasted like dirt, fries were cold, onion rings overcooked and just all around nasty food. Nice always stayed away because of their sexist TV ads but ignored my judgment due to hunger. I'd rather eat catshit. read more

If I have to do fast food, this is one of the best. Best burger there isn't even on their menu. It is the "Big Burger" and it's usually priced between $2.50 and $3.50. read more

Asked for the all natural burger with light sauce and got it SOAKED in it instead, so much it fell apart in one bite. Almost American cheese instead of cheddar. Waste of moneyyyy. Fries were hot. Only Positive read more

This is the best Carl's Jr. we've been to, clean and well done fresh food! The workers are always very nice to us, it might be just a little bit out-of-the-way and not that many people come here so there's no wait but it's high quality! read more

Carl's Jr used to represent the best fast food burger place. What a joke. They have this great looking burger on their window. Look at what I got. I'm no giant, but even my fingers show the tiny size of this squished sorry excuse for a burger. Not even appetizing to eat. Goodbye Carl's Jr. read more

Carl's Jr - Fast Food Near Me - Happy Valley, Oregon

If I could rate zero star I would, horrible experience. It started out with the order taker calling me sir. They burned our food and when we asked them to fix it, it was even worse. Needless to say I will never be eating here again read more

Problems. Orders are consistently correct for the items I ordered, just the addition of toppings I get charged for IE: cheese, bacon, never show up on the items. So they have gotten this wrong several times and have not offered me a receipt on a few of the trips. This is the closest Carls to me but now I drive all the way over to 82nd where I know i'm going to get what I PAID for on my menu items. So if I order something with cheese or bacon or to hold the tomatoes, or even light sauce THAT is what I am going to get. Fixes, ASK them to give you the receipt EVERY-TIME and double check everything before you leave. :) read more

Fast friendly service. I have been a Carl's Jr. fan for over 20 years and since it is a chain you'd expect the same thing no matter where you go. But I've been to ones that have terrible service, are dirty, and the food is not up to par. But this one is definitely a good one and the food tasted great. The shakes were very good too. The store manager Anthony is super nice and his personality resonates with his employees. We will be coming back here. read more

This was my friend time at Carl's Jr. In happy valley. All the crew was very friendly and nice! The cooks who cooked my lettuce wrapped 6 dollar burger did an AMAZING job! The lady in the front was very friend I Believe she is the shift leader or the person in charger. A Latina women. She greeted me very nice and when I asked her for sauce she was very respectful. The restaurante was very clean, looks like she and her crew do a good job to keep it clean! Will definitely come back. read more

Unfortunately someone there thought it would be funny to put hot sauce or jalepenos on my daughters burger. I tried to call to alert the manager that the staff is doing this but there is no one answering their phone. She used to love Carl's Jr but says she never wants to go back now. read more

so i just came back from carl's jr. thinking i was gonna get "the famous star" which is advertised to be a 100% plant based vegan patty like i usually do and i ordered it without mayo or cheese but little did i know was that the employee said to us that the burger isnt vegan he said "its not vegan we use the same oil for regular pattys as we do with the vegan pattys so its not vegan" and i got home upset and angry at what i could have been putting in my system. im strictly vegan and having dairy or meats just makes me feel very ill so dont come here if you want a "vegan burger" i complained to corporate because people could have an allergy which can kill someone. im very upset but mostly angry for false advertisement!! read more

Thus place is so cool. I love to come here and hang around with friends. This is like our meeting room. We just keep coming here and won't stop because everyone is so nice and cool. It just makes my day when someone is kind, nice. It's like the highlight of my day. One time I even spilled my drink when talking it, the lady behind the counter just couldn't loose the smile off her face. She was just so nice I like when people are nice and she was just awesome. read more