Very horrible service they never answer the phone either like who is working ? Seems like no one. Useless to even have it connected. Never come here. read more

The person who is on duty , she. Suck as hell doesn't care if there is a customer infront to order . She takes time on what she is doing. That is why nobody eat in this store. Place is like ghost town. read more

Have a very bad attitude It doesn't matter if you can't use the bathroom. You can't wash your hands. The man who looked like a manager then went to the bathroom himself read more

Wow , first time i ever encountered a carls Jr employee as professional as this girl named Tina . Wow i thought a kind of employee like this in Carls Jr does not exists. Great job Tina . You are very professional polite and one of a kind . U must be raised by your parents really well . Cudos Carls Jr. Atleast you had one employee like this girl, Goodluck Tina I hope you go places in the future more success . God bless your heart read more

Carl's Jr - Keep up the good work Tina. - Fast Food Near Me - Glendora, California

The server at this Carl's Jr. I think her name is Ashley she is rude no respect at all the restaurant is dirty and the restroom is disgusting and I have picked up food from here before I do Uber eats Deliveries and the same girl totally rude bad service read more

Cashier was rude, I think I thanked her more times than she did. No, "Hi" "thank you" or "you're welcome" was said. Just mute and looked annoyed at the fact their window was on the right side of the cars.. like it's somehow our fault they didn't think this whole thing through. ‍ And she charged me more for their spicy chicken, but I didn't see the promo sign until after paying. Food tastes ok though, so I guess I'll throw 'em a star for that. read more

This place has awful service. Went drive-thru and window girl said to pull up after we paid. We waited twn mins. My husband went inside to see what the status was, our bag of food was sitting there on the counter. Btw: if you decide to come here even though their service is , bring a passenger. Their drive-thru is backwards. read more

My husband and I rarely eat here, but when we do our stomach always hurts afterward. Last night on our way home from a graduation party, my husband asked me to stop there since he was hungry. We went brought the drive through, which was super slow. The guy didn't even acknowledge us other than telling us our total and handing us our card back. Then when the food was ready he hands a crumbled up bag to my husband and says "here" pretty rude. You could tell he hates hit job. Anyways, we got home and I fell asleep while my husband was eating. I woke up to him vomiting at 5:00am! He said he felt sick after he ate half his burger, and that's when he stopped eating. He said that he had been up and down 3 or 4 times. He has Food poisoning!!! The heath department really needs to get in there and check this place! read more

I wish zero was an option. My husband walked in to place an order as we can't cook right now. He had hand surgery Tuesday and I had foot surgery Thursday. He thought it would be a nice surprise to bring home breakfast for everyone. Four people walked in behind him but their orders were taken first. Once they finally took his order, they shorted him half the order and he didn't notice until he arrived home. So now my husband and his bandaged hand that shouldn't even be driving had to go back to this dump of a place bc they are too big of a coward or too lazy to answer their phones. Absolutely ridiculous! read more

This place is terrible.The employees are nice but they're always running out of food items. On one Sunday morning, they were totally out of breakfast food. The food they're usually out of is chicken items. I will now be taking my business to the San Dimas location. I always end up there anyway. read more

On Christmas Eve, I stopped in to Carl's to grab a burger. This is the same Carl's Jr where I was introduced to the brand back when they were new to So Cal. I settled on a Six-Dollar Jalapeno Thick Burger and a fountain drink. The whole tab (including my 10% senior discount) was under $9.00. (Just because they call it a $6 Burger, don't think that's the cost.) A few days before, I went to Red Robin and got their Burning Love burger, which is comparable by description. Let me tell you, besides being several dollars less expensive and no endless fries, the Carl's burger tasted better. Also, you don't have to tip, and you can park close to the door and get out of there when you're done, which is 10 minutes, not an hour. I stopped going to Carl's for maybe ten years because their ad department was objectifying women. I like women, and I like burgers. You don't need to show me sexy girls to get me to buy a burger. They have seen the error of their ways, and cleaned up their ad act. I'm back. read more

This is the first time I ever give a rating of a 1, but there's a good reason for it. And it's their customer service. So I decided to get some drive thru. First, I was charged full price on a combo that was on special. Second, they forgot to give me back my credit card. And last after talking to their regional manager, he made it worse, he was rude and sounded like he was not trained to handle this situation. And not once did anyone apologize for their mistakes. I suggest that you stay away for this Carl's Jr., as they're very unprofessional. read more

12/9/2019 at 1:15pm Absolutely the worst customer service I have seen in my life!!! Ordering was fine but if you ask the employees for a cup carrier and a straw is like asking them to build a house. They thought that since I am Caucasian that I wouldn't understand them insulting me in Spanish. I understand fast food is busy, but don't be unprofessional and just flat out rude because it's unnecessary. read more

You guys need to work on your online orders, it's expensive to order from door dash already so its shit when you guys forget stuff for the order read more

It's a Carl's JR, I can't and will not rate the food, but I will say it is hot and fast. (I had the big chicken fillet... tasty) The place is fairly clean and nothing was missing or not working at the soda fountain and ketchup stand. It is Thursday at 12:45 pm and it is not crowded. Most of their business is via their drive trough. .... Is that country music I hear on their speakers? Cool read more

Carl's Jr - My view - Fast Food Near Me - Glendora, California

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I love Carls Jr. But this location seems to always screw up my order or is just unorganized in some way. I do not recommend this Carls Jr.

Today is Monday at 540pm I believe her name was Kimberly, she was working the window and had black hair with glasses! ** she has got to be the best window person I've ever had not my 1st dealing with her and I've nicknamed her smily! She has the person personality ever always happy and kind makes coming here very comfortable! I hope she reads this and hope upper mgr sees this! She really is the best at what she does and deserves some type of acknowledgment or something! - just want to say thank you for being you! And it was very nice coming back to see u, doing what u do best! read more

Carl's Jr - On sale now - Fast Food Near Me - Glendora, California

Avoid this place like the Plague! Carl's Jr. restaurants are my go-to place for flame cooked hamburgers, but this place bears NO resemblance to a Carl's Jr. There were only two people working and nobody cooking. One unpleasant lady was working the drive through and the counter, the other (also at the counter) was slopping together hamburgers as they rolled out of a reheating machine. I ordered two of their Super Star Combo specials before I realized how they were made. I should have left without them, but I went ahead and took them. The best description of the whole experience was DRY. Employee's personalities dry, sauce dry, meat dry, condiment dry, tasteless dry, dry, dry, YUK! Fortunately, my dog doesn't care, so those pretend burgers weren't entirely wasted. read more

Terrible staff.. just a simple request not to put onion on my burger and they cannot do it. I asked why they still include the onion and they respond was, "sorry I forgot" And they didn't even offer to replace it and said I have to pay if I want a new burger wo onion. I understand if this place is pack but were the only customer that time.. smh read more

Carl's Jr - Fast Food Near Me - Glendora, California

Got the super star promo they had on the window and a chicken tender combo. They were out of ranch, the chicken tenders were tiny. The super star patties smelled and tasted like bad fish. I couldn't eat it, I threw it out. Live near by, won't be back. read more

Why is there leaking sewage water flowing through your drive thru into a stillpuddle just under the pick up window... Basking in fumes of fecal matter before receiving my food. Fix this. Also the drive thru window is on the passenger side so if you're alone, you've got to get up, get out, walk to the other side of the car and wait patiently for your food, whilst enjoying the fecal fumes. Dude! The crazy things I'd do for a beloved beyond burger ANNNNDDD OUR LARGE FRIES WERE HALF WAY FULL THANKS Annnnddddd I ordered two big cheese burger with lettuce and secret sauce that I paid for... Guess what?? They didn't have the sauce or lettuce. read more

Night shift definitely needs help with taking orders and customer relations. Class needed desperately. Communication is totally lacking. Love the team on dayshift so guess I'll come back only then!! Update...even the day shift agreed with me to avoid the night crew! read more

we want to last Sunday take more the 30 minutes to get my food n I have to wait for my drinks I don't recommended the person who was cookiing has a bad attitude read more

I'm so impressed! The drive thru is weird, pay out the passenger side, but food is above and beyond! The Beyond burger is pricey but worth it at this location. Lettuce, tomato, pickles and onions galore! Not stingy like other locations. Thank you! read more

Hoping that management takes note of the reviews as this Carl's is absolutely the worst. Second in line at the drive thru and took well over 29 minutes to finally get to the window. The boy taking the order was rude and told us it would still be a bit longer & to pull up, after we already waited so long. You would then think once waiting for so long your order would be hot, NOPE! Ridiculous! read more

Says 24 hour drive through yet I show up at 4:08 am and theres only 1 car in the lot, a cone blocking the drive through and no workers inside. It's bad enough you guys have problems during the day but now in the middle of the night when you got no customers and you still cant help a customer out right smh guess it's back to mc Donalds read more

I went in for a cup of coffee right before my targeted showtime for "The Wolf of Wall Street" down the street. The coffee canister ended up being empty, so I had to wait for them to brew a new batch. There were no more stirring utensils at the drink station. I desired Splenda or Equal instead of the icky Sweet 'N Low. When I asked if they had any, the cashier told me that they didn't carry it because it was "too expensive". #NoBueno read more

I just returned from Carl's Glendora. It was cold outside and as I was standing inside ordering cold air was blowing down on me. I asked the staff about it and they said it is set at 60 degrees ALL THE TIME!! They were dressed with sweaters and extra warm socks and even said they won't sit in the dining room because it is so cold. It has been this way for a long time. So I'm writing this in the hope that their management team would wake up and consider both their employees and their patrons and fix their air conditioning problem. read more

DO. NOT. EAT. HERE. I came in around 11:30pm on 2/24/20. I ordered a spicy chicken with pepper jack cheese & add pickles with extra pickles. Also ordered a bfc thick burger combo, no tomato & no lettuce. When they ask for my drink I say raspberry iced tea. They responded with "sorry were out of that, sprite & something else". THIS IS THE THIRD TIME that they don't have these beverages!!!! I get to the drive through, and I see the woman who took my order, PUTTING FOOD IN THE FRYER WITH NO GLOVES. NO GLOVES!!!!!! This is a MAJOR HEALTH VIOLATION!!!! When I ask her to recook my food because I saw that she didn't use gloves, she informs me that she's actually hungry and the food is for her, and there's also a guest in the dining room! THIS "service" IS UNACCEPTABLE!!!!! I will be calling to talk to a manager and calling the number for higher ups. I will never eat from this location again!! I SHOULDNT HAVE TO ASK FOR THEM TO WEAR GLOVES!!!! read more

I was here on 9/7/18 and they messed up my order! It was around 1pm and the lunch rush had just ended, and I waited at their window for over 20 minutes and they still gave us the wrong order with half made milkshakes, and no offers for ketchup or another sauce. What a mess! read more

Place is clean and courteous/friendly people. Only comment, I really need to stress out and hopefully management should take this a major issue. The bathroom really smells, not enough ventilation. Very unsanitary to use the bathroom. It's a food Industy business, they installed a blower after washing your hand and no more paper towels. You have to touch the door knob when opening the door. Some people maybe comfortable with this set up. What if people does not not really wash there hands and you touch the door upon leaving the toilet? read more

Employees were nice and shakes were delicious!!!!!!But The rest room are nasty dirty the walls were dirty we had to go to pollo loco to use the rest rooms read more

The drive recently always smells like vomit, not really appetizing when u have to roll up your windows while you wait for your food, aside from the drive though being on the wrong side read more

This place is disgusting. Paid 17 dollars for cold burgers and enough mayonnaise to put on three sandwiches. Will be writing the corporation. Workers seem like it's a bother just for ordering your food. read more

Carl's Jr - Way too much mayonnaise!!! - Fast Food Near Me - Glendora, California

This place is horrible I came for my lunch at 12 midnight and there was nobody taking orders they asked me if I wanted the special I answered and then after that I was waiting for more than 30 minutes and still nobody I would answer the intercom last time I'm gonna be here read more

I came here for the first time tonight around 9pm. I was definitely worried about how it would go, after reading all the negative reviews. However, I was pleasantly surprised by how friendly the staff was, how fast my food got to me and the overall quality of my burger! The drive-thru is incredibly weird. Apparently, it was built backwards, so the pick up window is on the passenger side of your car. (?) I don't get how that mistake could be made but the nice guy who helped me out had a good laugh with me about it. Easily, that revelation was the highlight of my Friday night. Anyway, he actually came out of his inside area to get my card and my food for me, which was so nice! A lady brought my order to the window so the guy could hand it to me and they both were really friendly. Now for the food. My western bacon cheeseburger was hot and very yummy once I got home. I did microwave it and the fries simply because I wanted my food super hot. However, I'm not going to quibble about a little heat when there's a perfectly good microwave right in front of me to warm up my food once I'm home. What's an extra 30 seconds out of my life? Not much. The burger could have used a little bit more sauce, but again, that's personal preference and nothing to get into a squabble about. That being said, I had a great experience here and I will definitely come back. It's a weird set-up with the drive-thru and it's fast food so the quality is on a sliding scale. Despite that, I think this is a really good Carl's Jr. Don't feel too serious about your food and the set-up; you get what you give and you catch more flies with honey than vinegar (Or more honeys being fly, if that's your motto.) read more

Crap crap and more crap. The fact that they tried to sever me two sandwiches after they were sitting on the counter. So freaking GROSS

Not much to say. Spicy chicken and famous star, si senor. Chili cross-cut fries, no bueno. Big Carl, Y U NO $1.50? I can haz for $2.00? No? Okay. Drive-thru window on passenger side? AY CARAMBA! read more

This is the greasest place I have ever been in. The bathroom was flooded and paper every where. My burger came with week old bun and looked like someone step on it before wraping it. The meat was so bad my wife tossed hers. Napkin holders were empty on 90 percent of the tables, the drive though is back wards like the hole place. The girls kept trying to give us other peoples orders when we had are number in plan sight. If you value your heath don't come here even if you just need to pee. And I only give one star because it will not post. If I could this would be a minus star. read more

You get what you pay for and you are what you eat. The food is crap. I haven't been to Carl's anywhere in at least 25 years due to poor service and lousy food. I had heard through the recent insipid Paris Hilton commercial that they had a Texas brisket burger sandwich. Being into Texas barbeque, I went through the drive through and lucked into a tender juicy burger with barbeque sauce and jalapenos. I say lucked into because I then took the whole family in to eat. My mistake and my apologies to my family. With only three people ahead of us you would think that the service would be fast as in fast food. Fifteen minutes later. . . . not fast. The restaurant was dirty. THe condiments were unavailable. There were several workers there milling around uselessly, unable to be productive. The "food" arrived. The Texas burgers arrived. They each had a trace of brisket and BBQ sauce. The burgers were OVERCOOKED, DRY & ALMOST INEDIBLE. A couple burgers were burned- too badly burned for DNA samples to be taken to determine what animal they were from. They tasted a little like bovine offal. The so-called fried Zucchini only tasted of grease-no flavor to the processed contents inside the little fried wrappings.And since when did zucchini have an orange hue- Farmer Boy is much superior in this department. We left the food order along with the greasy fries and went to The Hat for their astounding Pastrami Burgers, perfect fries and endless condiments. FAST FOOD- MINUS ONE STAR POOR SERVICE- MINUS ONE STAR SHITTY FOOD- MINUS ONE STAR SHITTY FOOD PREPARED POORLY- MINUS ONE STAR PARIS HILTON AS A SPOKESPERSON=MINUS ONE STAR GEE- THAT MAKES ZERO STARS Paris will have to make a sex video with me for me to come back. Another 25 years is beyond my actuarial lifespan so This is it for the chain. No challenge to The Hat or Grand Burger. Hell, even Kobe burger is better than this excrement read more