actual person was pleasant and helpful but AI messed up the order and drink sizes changed and fries were limp and didn't taste good. The drive-thru took a long time and I will not be going back unless they get rid of the AI read more

I ordered the big Carl And the patties are pathetic!!!! The girl in the front desk was very snooty and looked bored, poor customer service!! Place looks like it's ready to hang it up for good read more

Carl's Jr - This is supposed to be a double patty Does this??? Look like a double patty ???? - Fast Food Near Me - Calimesa, California

My family and I never get out of the drive thru "fast", it's guaranteed that we are in the drive thru more than 10 mins or more every time weather there is some one else in front of us or no one is in the line. Today there was no one in the line and we were in the line for twenty one minutes. Not only did we wait in line for an extended amount of time t of time for a "fast food" establishment, when we got home and the substance was handed out, my son was missing his chicken stars in his kids meal. Something really needs to be fixed and this franchise!!!!! read more

Ordered $30 worth of food including waffle fries. Asked for 2 units of ranch. Worker told me ranch is $0.25 each and not included with any meal order. I understand the economy sucks but charging 25 cents for a single ranch sauce with a $30 order is a terrible business strategy. Why even have the sauce if you don't even include 1 with a $30 meal order. Won't be returning to this location. Sure it's a franchise owner policy and not corporate. read more

Worst experience ever. They have AI taking the orders in the drive-thru. AI Continued to get it wrong. So when I got to the front, I told him I needed no tomatoes on the hamburger, no ketchup he calls to the back and they say "oh well, we already made it"! Refused to refund it or make a new one. Then I asked for barbecue sauce for the chicken nuggets drive away no sauce. I go back inside and tell them they forgot the sauce and they proceed to hand me one. No customer service at all worst experience never going back. read more

We won't be back. They are using AI to take your order. Seriously a joke. Waited in drive thru for 30 minutes. Order was wrong. Staff repeated it window and we corrected them. All the food was still wrong when we got home. It wasn't good quality either. The staff was really trying but the AI was a waste of time and they need to close up read more

Honestly corporate just needs to close this location. It's gone nothing but downhill for the last few yrs. The food is horrible and the staff obviously doesn't care anymore. Just close it down read more

Food is good . The drive thru takes a long time (~15-20mins) I wouldn't recommend if you were going for a lunch break

One of my favorite to go places to eat. Ideally located on my way westward.. This place is almost always kept so clean. Everything looks neat and tidy. And a great staff to boot. I love their Western Bacon Cheeseburger. Always served with that dripping bbq sauce coming out the sides. And topped off with a hit and crunchy onion ring. Add a side of onion rings and a shake and that'd one meal that can't be beat. I really enjoy eating here. read more

I'm a Carl's Jr. rewards member, but it really doesn't do me any good. I order only chicken sandwiches and they don't offer chicken sandwiches as an award or money off of an order. Also, when I ordered my meal today with a senior discount, she forgot to take off the senior discount read more

So, evidently there is a shortage on ranch dressing at this Carls, they allow only one ranch dressing regardless of how many sides you order. Why am I paying high price for a side and no ranch dressing, what the hell read more

Food is good, never been disappointed with the quality, but expect to spend at minimum 15-20 minutes parked in front if you ever order jalapeño poppers. Staff is friendly tho. Currently waiting in front next to 3 other drive thru patrons. So many people parked in front waiting that there's no more handicap spots! Haha Would leave a lesser review but the fact that the staff is always so friendly makes this a 3 star. read more

0 stars if I could. You're night crew has some time of scam going on. Charging $50 for bday party that I didn't order or even know what it is in the drive true. They are obviously refunding this back to a different card at the end of the night. I know how these scams work and someone that's able to do refunds is in on it. The person manning the drive-through of course played dumb and didn't even know how he even hit that. And of course the manager that's working either pretended or didn't know where it was on the menu he had to look for a little bit until he found it so he could refund the $50 back to me. Beware when you go to this Carl's Jr. and make sure you look at your receipt read more

Carl's Jr - a receipt on a car seat - Fast Food Near Me - Calimesa, California

I believe this Carls Jr. is short staffed. Just about always they have their customers parked in front waiting for their orders. What happened to drive thru, Order, Pay and get your food at the window. I've been waiting 20 minutes + waiting for my order Via drive thru!!! read more

get here and don't get helped till like 5 minutes later order milkshakes and they come half-filled, but they were good asf.

These are the highest individuals on the planet working here. There is literally nobody in line and make us park in the front like it's busy. I order a cheeseburger they asked if I ordered a tree burger and laughed hysterically the whole staff is higher than cheech and Chong. No wonder nobody is ever here. Terrible intoxicated workers read more

This place is a joke, I've came here 3 times and every time they have "no" ranch until I fuss to speak with manager and or request a refund. Today came again 4th time first question I asked is do you have ranch? Their answer was yes so I processed to order. Then of course when I get to the drive through window they are "out" of ranch, again I let them know that before I ordered I asked if they "had" ranch, caused a fuss again and they all of a sudden they "have" ranch. read more

This is the worst carl,s jr.. no affiliation with other stores ... or what?.. managers pay attention... to what your minions r doing.. how ca I pay or any one.. $8.16 for a 6 pc chicken nugget kids meal.. last time the kid wanted to charge me all separate.. drink.. kids meal .. and no fries wanted to charge me for the fries extra.. come on serious mc Donald s it's only 5 bucks.. I just to get 6 pc nuggets at Carl's for under 5 bucks.. but not anymore.. ur doublewesrtern burger it's good except for this place.. it's the worst.. hey.. I have given this place so many chances.. but no more . I rather wait at mc donalds geeezee.. managers u r as good as your employees.. make sure that u keep an eye on what they r doing don't just let the run wild cuz u r there for a paycheck. read more

If I could leave zero, I would. Ordered for sit down and waited 30 min. During this time, saw two drive through customers come in with something wrong in their orders. Finally got our food, it was COLD and burgers looked thrown together. Go anywhere for food but here, you won't do worse! read more

Probably the worst food in Calimesa. Thats including Burger King and Bakers. Food was lukewarm. Clearly not freshly made. Wont be back. The staff is friendly and helpful. read more

Kevin L sucks he's always high he can barely even talk he always parks every car no matter the order and can't ever remember what car got what order! He had his hand digging through orders in the parking lot trying to see what was in them! No customer service at all! read more

Do not come here! The drive thru is ridiculously slow! They didn't have what we ordered, and didn't communicate that to us. We had to wait in the parking lot for 20 minutes after being in the drive thru for 10 minutes only to be told they didn't have any more of the biscuit we ordered. They took our order back and refunded us but by then the rest of our order was barely warm, and my husband had to go hungry and we were late getting to an appointment because this all took way too long! 9am and out if breakfast biscuits??? Not acceptable! read more

I don't normally come to this Carl's Jr., but it was close. Got the new honey chicken sandwich, fries and a soda, large and it was $13. I Ask the cashier why it was so expensive. He said he was new and couldn't answer that question but that it was ridiculous. Didn't wanna argue so just let it be. Took a frys out of the bag it was freezing cold. Got home had to re-warm up the fries. Took the sandwich out and the piece of meat that was between the buns with half the size of the bread. So without saying, again, Carl's Jr. disappoints. read more

Awful service! Glendy was rude & too busy on her iPad to acknowledge me standing in front of her! Place was empty & it took forever to just get a burger & shake. GO ELSEWHERE!! read more

First time here, have Luv Carl's Jr in the past, decided to try them again. Prices are going up no getting away from that. But when I order a side order of Onion Rings it was $3.59 and only got 5 onion rings so that makes it 80 cents apiece, not a fantastic buy at all. We will have to look elsewhere for a better price for our money, other than that burgers were fine. Looking for a better bargain read more

Every time you go through the drive thr they tell you to pull up front , the place could be empty and you just order a drink . The manager was rude to my daughter when I asked her to get ranch that they forgot to give us . Place is trash too bad cause I've been to other Carl's Jr that are 100 times better . read more

I ask for no cheese, I got cheese. Egg so thin you could read through it. We got French toast dips'' no dip (syrup). We wanted hot coffee, not room temperature All this with the privilege of 15 minutes in the drive thru with only one car ahead. I was warned that they are consistently bad but I had to see it myself. Not my usual Carl's experience, not great food but this location was terrible. read more

Me and the wife went at 11 o'clock and she got Santa Fe burger and I got the barbecue burger patties and chicken were cooked beautifully was treated with lots of respect really nice employees very fresh food delicious drinks was very happy with my meal and so was my wife read more

Tell the guy with the man bun to not come to work stoned in the mornings. He messed up my breakfast order even after repeating it to him twice. read more

The customer service at this place is so lousy I will never ever go back! When we pulled up to the drive-through window the girl asked us if we would like to try the new prime rib sandwich we said yes that's what we came for. Then she tells us they no longer have prime rib today!!! So we asked if we could get the Western bacon burgers and use the coupon we had for the prime rib sandwiches, she said no she couldn't accommodate us. I can't believe that they would run out of prime rib not have a sign up stating that they no longer had prime rib and still would not honor a coupon. read more

Very pleasant experience! The gentlemen working at the drive thru window are on it. I always see them moving around and are always so friendly and sweet. I live closer to the Carl's Jr in Yucaipa, but I come all the way out here because the customer service and food quality is much better. read more

Fucking regally I have 2other They give me one and secon she don't make She stand talking with lady behind her WTF REALLY AND LOOKING SHE MAKE MY OTHER read more

Carl's Jr - a burrito wrapped in paper - Fast Food Near Me - Calimesa, California

It i could give it 0 stars i would. I live 1 exit away from here so i ordered food through the app for drive thru pickup last month in March. As i pulled up to the ordering screen..i told the lady i had a pickup order. She told me they got my order a little late & to please park & come inside. I told her I don't mind waiting in the drive thru or for her to come outside to me because i had my baby in the backseat plus it was really cold that night didn't want to have the baby out in the cold just to go in. She kind of got an attitude when i said that..there was 1 car in front of me & it took them forever to get their food. By the time i pull up to the window..i ask if she would like me to still park & wait. Once again with an attitude she just hands me my food without saying anything. I had a feeling she had an attitude because i told her i did not want to park & have to bring my baby inside. As i got my food & drove off..i decided to check my order. Of course there were missing items..so i was forced to park in front & walk back inside with my baby in 40 degree weather at night time. She absolutely did it on purpose. Horrible customer service. I even filed a corporate compl & still haven't heard back at all. She deserves to be written up. I won't be back to this location read more

I'd avoid this location. My wife just had a double burger and got bad diarrhea. Luckily for me I had the beyond burger so I was fine, but man did they screw up that too with a soggy bun that fell apart. You shouldn't need a fork to eat a burger. read more

Ordered a Charbroiled double cheeseburger and they gave ma a regular burger with extra onions I called the manager and had to drive all the way back from home just to get what they should of already gave me. No sorry. Rude read more

Much better than the Carl's Jr in Yucaipa. Derrick is very kind, friendly, happy and readily gives me the senior discount. Everybody is very friendly. Better people skills at Calimesa. I seemed to of had an issue every single time I visited the Yucaipa location. Yucaipa restaurant has a manager with a bad attitude... he would say they didn't have change, restrooms not open, out of this, or out of that. Every time it was a problem at Yucaipa. No people skills there. The gay manager at the counter got slow and came all the way across the restaurant and bitched because we brought something in from outside, when it was over 100 degrees... even though we were just about to order 40 dollars worth of food to take home, so I quickly said forget it. I am probably 3 times his age and no reason to treat me like a child. read more

Today at 2:48 pm, my significant other and I went to the Carl's Jr. store on Calimesa Blvd in Calimesa. We hadn't been to this drive through in quite awhile. We drove in to the speaker and we're told to hold on for a minute. So we sat there for a few, waiting and eventually she came back on the speaker. I wasn't sure what I wanted and my guy couldn't see the menu so I said, " we're gonna need a minute, not sure what we want." No response. So I moved forward just a bit so he could see. I then said, " I want an order of onion rings and a couple of charbroiled chicken sandwiches". No response. So I waited. A few minutes later I finally hear, "Are you ready to order now?" Why, yes I am, I replied. I'll take an order of onion rings and a charbroiled Santa Fe chicken sandwich and one more and I have a coupon." She replied, "what kind of sandwich?" My guy still hadn't made up his mind so I told her "A charbroiled Club Sandwich and a medium Coke". I tried to say that the number on the coupon was... but I was cut off with "I'll need the number on the coupon." I gave it to her and she gave me the total adding that she'd need that and the coupon at the window. When I drove up to the window I gave her the money and the coupon. She closed the window, then opened it with the Coke in her hand, closing it quickly. While we waited, boyfriend says, "what do you suppose she's so pissed off about"? I shrugged, she asked if we wanted catsup, I told her no. She handed me the bag and I drove off. When we opened the bag and began to eat at home, the onion rings did not taste cooked through and the chicken was so dry that I needed a drink. I mean, I have never had any chicken sandwich that dry. I took another bite and that one was worse. Oh lord! I looked on the receipt to find Miss grumpy's name was Cindy A. She needs to smile and sound pleasant! I won't be back to that place again. The food is still on the table. Oh! I almost forgot that there was one thin strip of pepper that didn't even cover the chicken! Yuck! Also I am lactose intolerant and there was a piece of cheddar cheese melted into the meat and the ton of lettuce in the sandwich. I am not happy. My mouth is so dry right now! read more

Apparently, this store has a new franchisee and even though it's advertised nationwide by Carl's, they've decided they will no longer honor the military discount, as well as the senior discount. I wonder if they took away the employee discount as well. read more

Went to Carl's Jr. Calimesa 4:00pm Sunday 2/17/19 ordered a Beyond burger no onions cut in half. Simple request nothing to difficult but when we opened the burger it had onions and was not cut in half but it did have the special sticker on it. Amazing to me the lack of customer service and care or concern for the customer. read more

I usually don't have a problem with Carl's Junior I like it but yesterday I ordered the monster Angus thickburger and it didn't taste right but I didn't really attention to it because it was my first time trying that specific Burger anyways I got really sick like really really sick I was throwing up all night and I was having trouble with my stomach anyways I'm really disappointed I can't say that I'd be coming back to this location read more