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    Carl's Collision Ctr

    4.6 (41 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Carl's Collision Ctr

    Bumper repair

    Collision repair

    Auto frame straightening

    3 More Services

    Auto frame testing

    Auto steering and suspension repair

    Rear-end damage

    Carl's Collision Ctr Photos

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    Recommended Reviews - Carl's Collision Ctr

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    Suppose to be a brand new hood they fixed it and charge insurance company for a new hood

    Don't take your vehicle here nothing but insurance fraud none of your parts will get replaced just fixed and reseam sealed and painted not safe at all

    On the road again.
    Any O.

    Carls Collission center is staffed by knowledgeable people who will go that extra mile to get you back on the road. In my case Brian and Diane dealt with the insurance companies on my behalf, I ended up with not just the best - but the fairest deal possible. Trust me when I say these are the people you want in your corner. This service extends to the shop, they do outstanding repair work, and when done with repairs, they clean the interior for you ! Cmon, seriously, lol Oh, and there's an Enterprise on-site if u need a rental. All in all, in a rating system of 1to 10 - 10 being excellent Carls rates an 11.

    This was the Best Experience with a business and their people I have Ever had! Thank You!!! Mark Ventura Sr.
    Mark V.

    Good Morning, At close to 60 years old I have been around and patronized many businesses. Most recently I experienced the most Professional Repair coupled with most Delightful customer service Carl's Collision Center had me covered with state of the art technology as well as impeccable customer service. I had the nicest carefree experience Thank you so much! It is such a rare thing these days to have quality workmanship, Or Delightful Customer service.... And to have them Both ... This was the Best Experience with a business and their people I have Ever had! Thank You!!! Mark Ventura Sr.

    The grille they installed for me
    Kevin T.

    Let me start off by saying this is by far the best body shop around my family in the past has done work with them and so have I when my suv was involved with a hit and run and thank god I choose them they helped me with my auto insurance when they weren't working me they have the best staff their and recently I went there to see if they could install a grille for me and they had the best price around all other shops wanted to rip me off and couldn't give me a straight answer I went to Carl's they told me straight how long it would take so I highly recommend them.

    Great job putting in a brand new LineX bed liner!

    See all

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

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    Review Highlights - Carl's Collision Ctr

    I met with Lee and he looked at my car and mirror and told me to go inside and he will get back to me in a little bit.

    Mentioned in 4 reviews

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    Saber Auto

    Saber Auto

    (13 reviews)

    They buy junk cars, patch them up and sell them. stay away from them at all cost. Do not buy…read moreanything from them and don't trust them with your vehicles

    (The pictures are out of order for some reason but I labeled them even if it's pretty obvious)…read more So this is my 2008 Toyota Camry. It's nothing fancy but I love this car a lot and it means a lot to me. It used to be the car my grandparents drove me around in when I was little. I won't ramble too much about it's backstory but long story short my grandmother has since passed and my grandfather gifted it to me when I got my license. So in April I was in a really bad accident. I got nailed pretty bad in the passenger side. It was bad enough that the engine shut off and my hazard lights turned on automatically. Anyways, the insurance company totaled it and I was devastated but not really surprised because its a 2008. I've gotten work done by Dave & his employees in the past because of a minor fender bender and my parents have gotten all of their cars from him in the past so I felt that he was the best person to bring it to. Fast forward a couple days when he got back from vacation he DID advise that I don't bother with it because of where it got hit and the amount of money in damages it was. I explained my situation and the sentimental value of the car to him and persisted that I was more than willing to pay out of pocket whatever the difference was between what the job was worth and what the insurance gave me. He agreed to fix it and even still he insisted I would not pay more than what the insurance company gave me and after a couple of weeks I went to pick it up and my total was 700$ less than what the insurance company gave me and over 1000$ less than what the appraiser said the damages were! I still had a couple of minor issues with the interior afterwards and he fixed all of those too without charging me another dime. Overall, Dave took care of my wallet and my car and I couldn't be more grateful for his willingness to help me out in a tough spot, and the quality of the work done on my vehicle. I hope I don't have to go to his shop anytime soon again lol but god forbid anything happens to my car again I 100% know where I'm taking it. Everyone that works there is very nice and show genuine compassion for their customers. If anyone reading this just smashed up their car and want it back new without having to sell a kidney, this is definitely the place to go. Once again thank you Dave for helping me out I REALLY didn't want to lose this car.

    Empire Ford

    Empire Ford

    (18 reviews)

    EMPIRE FORD IN FALL RIVER- WHAT A SCAM. Worst experience ever!!! After speaking the the online…read moresalesperson and the Manager Bryce, regarding the purchase of a normal Transit cargo van, I drove almost two hours to Fall River only to find that the van was different than advertised - it was refrigerated. They offered me a vehicle from another location that did not at all match my needs. Bryce never came to meet me and apologize, nor did he call me or write a note. And after causing all that mess, they NEVER CHANGED THE ADVERTISEMENT. It's still there.

    Fall River Empire Ford Sales Service Team Horrible Customer Service, Disrespect, and Full of…read moreExcuses After two weeks passing from buying my truck and being told that the dealership had to register my vehicle, I received a call stating that a VIN check needed to be completed in order to register my vehicle in RI and when could I meet them. Knowing RI, I said OK. We scheduled for three days later on Monday morning at 9am. After taking off from work to be at the local PD Monday morning for the vin check ten minutes early, I waited until 9:15 and texted back to the dealership asking where they were and when would they arrive. This is when the excuses began. The first excuse was "I had to run into the office to get the paper and that it was beyond their control". When I then asked when the person would meet me at the PD I was told about 40 minutes, but that traffic was heavy. When I responded that this was unsatisfactory as this had been scheduled the week prior the excuses continued. I was then told that this person was doing me a favor because the sales department screwed up on my registration paperwork, that they were trying to clean up the mess, and that this was a courtesy. I could have sworn that I paid a fee for the registration service? I replied, so now it is my fault that this wasn't done? Then I got the "hang-up don't care" response, I'm going to have one of the sales managers call you. Never happened. Around 9:40 this person then emails me the title paperwork that I need and suggests that I do the VIN check. My response, so now I am doing your job. So I began the process. It was now an hour into this mess and they still had not shown up. So I asked the person if they were still coming to get the paperwork and they said that is why I emailed you the paperwork. Incredibly poor customer service I responded. Because they were able to scan and email the paperwork, I suspect that this person never left the dealership and was lying to me the whole time about heading to meet me at the PD. I then called the manager and left a scathing voicemail. As I was finishing the VIN check an hour plus into this fiasco, the manager called and I explained my horrible experience with his dealership personnel and that I was very pissed off and angry for all the reasons previously stated. He said he had no excuse for what happened. I thought, finally I am speaking to someone at Fall River Empire Ford who is taking accountability. Everyone else acted as if I, the customer who had spent nearly 50K at their dealership two weeks prior, was inconveniencing them and interrupting their day. Bottom line, if I was charged by Fall River Empire Ford for the vehicle registration process, I am not sure I was, then I want a full refund. At the very least, I want to be reimbursed for the $20 that I had to pay out of my pocket for the Police Department for the VIN check and can provide them with a receipt. And what about my time out of work for an appointment that the dealership called me to make and then never showed up. What a way to treat your customers! I guess there goes my free oil change. Oh well.

    Carl's Collision Ctr - bodyshops - Updated May 2026

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