Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

Was in a car accident last month. My wife told me to go to Mike's and I did. Great service,…read morefriendly staff. Very patience with all my questions and they handled the insurance. Got my car back and it looked brand new. Can't thank them enough.

I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

They buy junk cars, patch them up and sell them. stay away from them at all cost. Do not buy…read moreanything from them and don't trust them with your vehicles

(The pictures are out of order for some reason but I labeled them even if it's pretty obvious)…read more So this is my 2008 Toyota Camry. It's nothing fancy but I love this car a lot and it means a lot to me. It used to be the car my grandparents drove me around in when I was little. I won't ramble too much about it's backstory but long story short my grandmother has since passed and my grandfather gifted it to me when I got my license. So in April I was in a really bad accident. I got nailed pretty bad in the passenger side. It was bad enough that the engine shut off and my hazard lights turned on automatically. Anyways, the insurance company totaled it and I was devastated but not really surprised because its a 2008. I've gotten work done by Dave & his employees in the past because of a minor fender bender and my parents have gotten all of their cars from him in the past so I felt that he was the best person to bring it to. Fast forward a couple days when he got back from vacation he DID advise that I don't bother with it because of where it got hit and the amount of money in damages it was. I explained my situation and the sentimental value of the car to him and persisted that I was more than willing to pay out of pocket whatever the difference was between what the job was worth and what the insurance gave me. He agreed to fix it and even still he insisted I would not pay more than what the insurance company gave me and after a couple of weeks I went to pick it up and my total was 700$ less than what the insurance company gave me and over 1000$ less than what the appraiser said the damages were! I still had a couple of minor issues with the interior afterwards and he fixed all of those too without charging me another dime. Overall, Dave took care of my wallet and my car and I couldn't be more grateful for his willingness to help me out in a tough spot, and the quality of the work done on my vehicle. I hope I don't have to go to his shop anytime soon again lol but god forbid anything happens to my car again I 100% know where I'm taking it. Everyone that works there is very nice and show genuine compassion for their customers. If anyone reading this just smashed up their car and want it back new without having to sell a kidney, this is definitely the place to go. Once again thank you Dave for helping me out I REALLY didn't want to lose this car.

Unfortunately, my car has been hit and vandalized on more than one occasion, and Carl's has been…read morethere every time. I can't say enough about Cameron and his wonderful customer service! Not only were they able to finish my car, recently, quicker than expected, but they are also reliable and kind in what is an otherwise crappy situation. Thank you again, Cameron, for everything. I can't say enough about how wonderful these folks have been!

I was referred to Carl Collision because of the recommendation of my family as well as my car…read moredealership service staff who has been impressed by their amazing service in the past. So when I needed service for my car I had scheduled car repairs service with them. I have an amazing experience with all of the Staff there. However Lee Camara who is the front office manager was the 1:1 contact person for me. Lee has been an outstanding customer service skilled staff who know how to communicate with customers going through the stressful times during a car collision. He was there all the way with me to provide a clear vision and support for everything possible on earth to soothe the pain and stress I was going through! He provided not only the best communication skills and support but because of his amazing empathy and emotional connection with the customers he also provided me with the excellent education on the service and repair work that needed to have the car back to its baseline. He was skilled not only with empathy but also definitely with great professional experience and amazingly gifted customer service skills! He arranged enterprise rentals having me a same model of a almost brand new rental car to make me comfortable and familiar with my transitional time driving experience. He took care of everything from paperwork for arrangements for additional appraisal from the insurance company, arranging rental car delivery and keeping me up with regular updates on the progress of the repairs process . Finally he arranged to deliver my car when repairs were completed making sure it was the right time and right place for me to arrange to deliver my car . My car looks even better than before with the amazing service of Carl Collision Center. I strongly recommend them for anyone who is looking for an empathetic and person centered car repair service experience after going through a traumatic experience with the car accident or damage . I am very happy with their service!! Nicole A

i called about my car wet carpet, he was nice, intelligent and helpful. His address was easy to…read morefind and he met me at the door.

Richard did a great job restoring my hit and run to my rear hatch! A beautiful job was done to…read morematch the color of my hatch to the rest of my baby! Thanks again!!

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.

The Absolute Best Auto Body Work in the Fall River Area…read more The owner & staff are "GREAT" There informative with re: to Ins claims and all things, Auto Body & Paint from A to Z nothing but the absolute Best. Thank You, Thank You, Thank You ! Jim M. Fall River,MA

My car was in an accident in Mattapoisett about a month and a half ago. The bumper had fallen off,…read morethe radiator support was pushed in as well as broken in several places, the headlight was smashed along with a hood that was bent all the way up to the windshield. I had the car towed to a shop titled "Artistic Auto Body" in Fairhaven. The owner of this place advised me that my car was a total loss and told me he could junk it for me. I then proceeded to try and sell the car for a couple days until somebody recommended Jennings Auto Body. My car was still drivable, and the radiator itself was not even damaged/leaking. As soon as I got it there, I spoke to the owner Joe. He was a wicked nice guy and definately knew what he was talking about. He looked at my car and told me that he could do it and had the tools he needed to restore it to its original state. They can even bend the frames back, he told me to junk my car like the guy said would've been crazy! I had personally believed that my car was in bad shape until he told me "You ought to see half the vehicles we work on this is nothing!". Within 4 days, I had my car back and it looked even better than before! The price was not bad at all, some people told me that it would've cost around $2500 and I got the work done for a little under a grand. I'm not sure how the process of painting a car is, but I've had paint at Maaco before and this came out one-hundred percent better. The shine was amazing, and to this day no peels or anything! (Peeling happens at Maaco so you always go back and spend more!) I recommend this place to anyone in need of auto body work! Its good to have honest people, not scammers who want to make all their money off insurance companies!

Color matched PERFECTLY. very personable and easy to talk to. A little problem was fixed by him…read morewithout making it into a bigger problem. Go to them! they make it easy!

From the owner: Here at Melos Collision & Custom we are more than an ordinary auto body shop, with many years of…read moreexperience and top of the line materials we strive on providing the best service possible in this industry on anything from your everyday vehicle, your Sunday cruiser or your project car, we have you covered, we are true car enthusiasts that love what we do and our customers always come first. We work with any and all major insurance companies to ensure a proper repair.