STAY AWAY FROM THIS PLACE IF YOU CARE ABOUT YOUR FAMILY. I had my father living here for 5 months…read moreand our experience was horrible. I wasn't sure whether or not to listen to the previous bad reviews but we really needed the help since my father could no longer take care of himself 100%. The caretakers were great help but I'm not sure why there are only 2 people expected to take care of over 60 residents?? We paid over $5000 monthly and it was not worth it. They tried to charge us for every single little thing and snuck charges in for things we did not approve. The director and other managerial staff seemed nice but I have witnessed on multiple occasions, upper management bullying their staff on the floor. Get a grip! This place is a scam and just wants your money. Please just get in home care like we are doing now. Save the money and the headache/heartache!

Today I spoke with Preeha the executive director, to clarify some information. Both my grandma and…read moremyself were on speaker to ask some questions to bring us relief. Instead of having patience and compassion while my confused grandmother is trying to calm down, she ridiculed my grandma and me. She would not refrain from interrupting me, even though I showed her respect and did not do that to her. She was rude in the manner she spoke to my grandmother, over some confusion or misunderstanding that my grandmother was having. She showed no empathy and basically said spare her the family drama, "family dynamics". There was no professionalism towards my grandmother which raises concern to think is this how she is with the elderly there, smh. My grandmother struggles to speak due to her stroke,preeha showed no compassion for that. All she did was get upset with my grandmother and interrupted her many times while she was trying to speak. No manners, especially someone of her position should know better and have better control over her personal emotions. If she cannot hold her composure over a phone call imagine her in person. I spoke calm, and just had some questions to ask for my grandmother, preeha was so condescending in the way she spoke to me. My grandmother was getting upset on the phone but I was calmly handling that but preeha on the other end was annoyed and made sly comments of why it took me a week to respond to them. Two sides to every story but she was quick to make accusations and made threats as well. At the end of the conversation she again interrupted my sentence and said irritated loudly, if we had any other questions so she could hang up on us. Funny because she wasn't interested in being calm or respectfully resolve our question that we were trying get cleared up. (she just wanted to hang up). Not a place my grandmother was meant to be at, thank you God for showing us her true colors ahead of time. My grandmother is meant to be at a healthy, loving, not hostile, safe and fun environment which is San Jose location. They are empathic and trained properly to handle emotions of elderly. God bless anyways, especially the patients stuck here.

My family and I are thankful to find Gavero's care home in Tracy! Our mom has been there for a…read moreyear, and the owners and staff have taken such good care of her. She's always comfortable and clean. They give her nice hot meals and if she's resting, they will be flexible with the times and/or they also assist her with them as needed. They're very kind and compassionate, and when I visited my mom yesterday, she was telling me how nice they are everyday to her. Her room is always clean and the staff are wonderful. They give attention and detail to everyone and their needs. They call us if any need arises for our mom. They have snacks and help the residence to thrive daily. The home is bright and spotless. So thankful for this care home. Highly recommend to anyone searching!

I live just a few houses away from this facility, and I feel compelled to warn others: EMS and…read morepolice are called here several times a week. While it's supposed to be an assisted living facility, there are many people there who are clearly not seniors. The constant disruptions have been a major issue for the neighborhood. Proceed with caution if you're considering this place for a loved one.

They do not have a state license for an assisted-living. If they call themselves a room and board,…read morethey need to have a city business license, which they only applied for in July 2024. At that time, the city of Tracy had put a moratorium on these business licenses. So they probably still do not have a business license. Physical, behavior, and recovering rehabilitation centers, as well as San Joaquin behavioral health services are placing individuals into these locations. Beware! If you are a family member of someone who is placed here, believe everything your family member complains to you about. Do not allow your family members to stay here or in their alternate name of Elegant Care, which has a sister facility in French camp under the same name.

After working in this industry for many years, I vowed never to admit my parents to a SNF. However,…read morewhen we were given no other option, I asked my friends, also in the industry and TNRC was highly recommended. Their staff couldn't have been nicer or more helpful. The rehab department was excellent and gave 5 star service. My parents spoke very highly of Jorge. The administrator Bryan and DNS Chon were extremely helpful when concerns arose and even reached out on a weekend. Exemplary customer service. From the minute she arrived to the moment she discharged, extremely caring staff. I am so grateful that after my mother's stroke she has recovered at almost 90%. She would not be as recovered without the rehab and care the staff provided from Tracy Nursing and Rehab center.

Doctors and nurses all are very good and very professional. . They are very caring. Makes me want…read moreto work in the health care industry too.

I do not recommend North Park Post Acute…read more My mother was transferred here from Kaiser after partial hip replacement surgery. The level of care given to my mother by the staff at North Park Post Acute was sub-standard. The staff did not provide the necessary and required support care. Her medical needs were not monitored - although on her chart from her physician and daily requested by family members. She was not given baths/showers, she did not get assistance to dress in the mornings, she did not get assistance to get to the toilet (often took 45 mins+ to get a response from the call buzzer before a nurse/CNA came to her room). The overall care was significantly less than adequate. I discussed my concerns with the staff, but was told it was someone else's responsibility (day staff blamed night staff and night staff blamed the day staff). I even spoke with the nursing supervisor, while she was polite and professional, there were no changes to the level of care my mother received. After a few days, we transferred my mother to a rehab facility in Modesto - the care there is significantly better. I should note, the lobby and check-in desk were acceptable - the patient rooms are not maintained and are in serious need of cleaning (trash on the floor, dirty bathroom: blood from another patients in the bathroom - for multiple hours, that led to blood in the bathroom overnight), and the walls in the patient rooms were in need of repair (very bad patch jobs in large areas of the sheetrock/drywall). Bottomline: Do not send anyone you love or care about here!

North Park Post-Acute Care gave me extreme quality of care, very kind, extremely compassionate, and…read moretook care of me as if I were family. The nurses, CNA's, PT's, and OT's all deserve 10+ stars. The team listened to me, and answered each one of my questions. They worked with me daily so that I would be able to go home, and be safe in my own house. I would recommend North Park to everyone. The care and compassion they showed to each and every patient was amazing. I have a few people I would like to give a shout out to. Nurses Kyle, Biddy, Alejandra, Joshua, Zaid, Jocelyn, and all the nurses that helped me during this challenging time. The CNA's Joshua, Gladis, Deana, Louisa, Jasvir, Kiwimder, Kamuii, Debora, Phony, Bell, and all of their co-workers that helped me. The PT/OT department was outstanding. They worked with me compassionately while challenging me during every visit. I'd like to give a shout out to Anne Marie. I hope that's how she spells her name. She was my OT that worked with me every visit, helping me to build up my strength and my upper body, and my balance for when I returned home. She was a kind, compassionate professional, who again treated me just like I was family. There is PT that worked with me most of my days, and her nickname was G. I hope I'm right about that. She had me challenge my range of motion, which helped me continue to improve with my treatment. Again, she was kind, compassionate and treated me like family. I would give this whole facility 500% if I could. There was all so a specialty nurse named Porsche who helped to care for my incision. She is well trained for dealing with wound care. She worked with me multiple times to make sure that my incision was healing properly, and being taken care of professionally. She explained everything to me that she was doing, and she made me feel at ease and comfortable with her work. I want her, thank her for her care, wisdom, compassion. Please know that if you or your family member goes to this facility be cared for and treated with compassion.

What a god send this place has been for our family. The staff in memory care have been exquisite…read morewith our father. We pop in to visit often and always find warm interactions between our father and the staff. The management is responsive to concerns we encounter and is ready to work out an amicable solutions. We highly recommend this facility for your loved ones..

I see this place has done a "million dollar upgrade" Perhaps they should start taking BETTER care…read moreof their residents and staff! TERRIBLE place to put ANYONE you love, also to work!!! I just talked to a gal from there that she and two others were let go, myself, I wasn't paid for 3 to 6 months at a time!!! BAD bad, bad place!

Maybelyn, the owner is a great caregiver and owner and so is her employee, Ray. My sister lives…read morethere and they take care of her pretty well and I am comfortable knowing that my sister is well cared for.

The human body is such a complex machine that pain in one area could be due to a problem elsewhere…read more That makes the process of recovery with physiotherapy part art and part science. I had tightness and severe burning pain in my hamstrings. Dr Gill of Biosport initially diagnosed this as tendinitis. He also collaborated with another expert, Nikki of Fit by Nik and together they identified that there was also possible secondary impact from sciatica, manifesting in the glutes and piriformis. Such is the complication with identifying the root cause of pain in the human body. In January, I gave a challenge to Dr Gill to get me ready for a strenuous Rim to Rim Grand Canyon backing trip in May. He took on the challenge with a smile, worked hard week after week with a variety of exercises, massage techniques and education. For my Grand Canyon backpacking trip, I had to navigate an elevation change of 4,300 feet each way while carrying 26 lbs under the hot sun. I was able to do it with absolutely no problems with my hamstrings. Thank you, Dr Gill and team. My best wishes to all of you. You are awesome!

I am here for back of the neck pain. The doctor karandeep has a magic hands. Every time I come here…read moreI feel so much better. By far this is the best physical therapy place in Tracy where everyone is nice and very professional.