I moved my Mom to Astoria several months ago, because she wasn't receiving adequate care in the…read morememory care section of the other facility in Tracy. I should have moved her long before. The care at Astoria was far better for several reasons. One, the staff showed genuine care and concern for my mother's well being. It is one thing to take care of someone, but it is something totally different for the care giver to be genuinely caring and compassionate. I found the entire staff at Astoria, including the leadership, to be caring of the residents, and they also offered myself and my family a ton of support and help. Second, Astoria is a smaller facility which translated to be better one on one care for my mother. I knew all of her care givers by name, and they were able to tailor my mom's care according to her changing health. Finally, I found Astoria to be excellent in communicating with me and other family members. Whenever I called, whether it was day or night, someone answered the phone and was able to help me. I didn't have to leave messages that went unanswered, and if someone was not able to answer my question or concern, then they got someone on the line that could. This would prove to be crucial as my mother's health declined. As I said before, I wish I had moved my mom sooner. About a month after moving her, she suffered a heart attack. From there, she declined and passed away a month ago. As soon as she left the hospital after the heart attack, and went back to Astoria, we had to place her on hospice care. Astoria took such wonderful care of my Mom the last couple of months of her life, and she was able to pass comfortably and peacefully. Their support and care has been immeasurable to us, and we thank them for helping us navigate her last days with dignity and care.

My mother was at Astoria for almost a year. Between my sister and I we visited a minimum of twice a…read moreday everyday. Even though most of the caregivers seem good with the residents, in my opinion the residence are not given very much attention and are ignored on a regular basis. I also feel Astoria is grossly under staffed. What I observed was the day shift 6am to 2pm is usually the shift best staffed. The 2pm to 10pm shift is hit and miss more miss than hits in the last few months. There is only 1 worker on the 10pm to 6am shift and a medtec that moves in between the 3 living areas (from my unerstanding, I was never there during these hours). I also think they have poor management and it is now being reflected in the care of the residence. Going on a tour of the facility? You will see games, puzzles and books out on the tables you will see caregivers engaging with residents. Be WARNED this is NOT what it is like everyday. They try to have activities but most of the time it's a caregiver doing the activity and a few residence just sitting there, due to not being appropriate for the capabilities of the residents. One of the reasons we chose Astoria is the fact that our mother doesn't go to bed early and was getting up at night, "no problem this is their home we have 24 hr care" wrong! The residents are put to bed starting after dinner at 6:00. Almost all are in bed by 7:30. I would visit every night so my mother was always one of the few up if a residence was watching TV and it was their turn to be put to bed they were put to bed whether they wanted to go or not. Just to be clear they weren't manhandled they were just helped up and taken to bed but why couldn't they stay up and watch T.V.? There was an incident that happened on April 5, 2018 which caused us to remove our mother from Astoria. Due to what happen (and it was reported to the correct authorities) and was allegedly done by an employee, and the way in which it was handled I have to say my thoughts on *people will do the right thing* are gone. I guess its better to cover for a bad employee than remove another head count when you are already short handed. If I would have known then what I know now I would have tried everything possible before putting her into a memory care facility. I know sometimes there is no other option and it's a very difficult decision to make. I just wanted to give people my experience and my opinions of the time I spent visiting my mother at Astoria. I hope this is helpful and leads people to ask lots of questions if they are considering Memory Care at this facility. You will be told what you want to hear and the answers you are looking for, stay involved and hold them accountable for your loved ones care and good luck in your search.

Nurse came to evaluate my husband but his first word is 'we are not prolonging your life's and we…read morejust forcus you 'die without pain'....that's scary......... since he still have some upcoming procedure with THE SPECIALIST he is not qualify at this time .....

Ever single member of this company my family and I interacted with were pleasant, compassionate,…read moreinformative, and helpful. When it came to learning about and caring for my Gram. The whole experience of it happend so quickly but our nerves felt less chaotic having all of these people be there for us in the last chapter of my Grams life. I cannot recommend them enough for anyone who has to go through the misfortune of hospice, these are the people you want aiding that journey. They know what they're doing and they do everything they can to prepare, support and inform you. I don't have experience in their facility but they did right by my family for home hospice. From delivery of equipment to social worker. (Jennifer), to nurses (Giselle). Truly kind and compassionate souls.

I am super irritated that this is the second time the Hope Chest has been picky about what they…read morechose to accept as donations. I am not donating poor quality items. The items are in great to excellent shape. My first experience with them as far as donations was when I needed a couch to be picked up. I heard they would pick up items. When I called they gave me the third degree and acted like it had to be brand new for them to pick it up. My couch was perfectly fine to donate and the family who received it was more than happy. Because in the end, I told Hope Chest to just forget it! They obviously didn't want my donation. Well, today I called ahead of time and the person I talked to said, "Make sure you don't have a truck load of donations right before closing!" She didn't say anything about them not accepting toys of any kind. I would not have wasted a trip. I also agree with some of the other posts, their prices are pretty high for a thrift store. Yes, sometimes the manager will work with you. But I don't like to haggle. I would rather just see a good/fair price, pick it up and take it home. I also wish they would have student/teacher discount day like some of the other thrift stores have. It would be nice. :)

Just cruising by and was drawn in with a 50% off sign? And it was!…read more Cool second hand store that was packed both with goods and people. I wish I had more time to go through the whole thing slower but not today. The service was busy for sure being half off everything. Last words...saved for another day.

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

This is a 10 Star operation. I was discharged from the hospital on a Friday. On Saturday, RN…read moreHalpreet called and set up an appointment the next day, on a Sunday, to see me. Then on Tuesday I had my first physical Therapist, Brittany visit, then on Thursday I had Occasional Therapist, Edwin visit me. All 3 were compassionate, friendly, and very knowledgeable. What they have done for me has been unbelievable and greatly appreciated. I was even seen on Monday, a holiday!! What a shock. The service from Progressive Home Health care and these 3 people have put the word Extra into Extraordinary!! Thank you, Thank you. Stan Sogsti Lodi, Ca.

Nurse just showed up no call no appointments I just got out hospital because I suffered stroke…read more Nurse that was assigned to my case was rude and didn't call before showing up to my home. She rushed me when I could barely speak trying to get my words out. She forgot to bring paper work for my signature. She just wanted to get here have me sign papers and leave she didn't even stay here to help me. I would not recommend this home health care company. I had a bad experience with them.

Gentiva was informative, respectful and most important very responsive to my family and my mothers…read moreneeds during hospice care. I have used other companies for other family members in the past and Gentiva stood out and above any other company. The quality of care was awesome.

Here is my experience. From V.G…read more I want to share my story as caregiver in hopes of encouraging others. I had been married to my husband for 32 years when he became ill but we had been separated since 2000 when I was diagnosed with cancer. I would only hear from him when he needed something. He was so much like my mom who chose me out of five daughters to be her care person even when she wasn't really sick. I hadn't heard from my husband for a long time but he called and explained he was getting really tired on his walks in the mornings and had to take breaks. That was not like the agile man he had always been so I took him to our doctor who had cared for both of us through the years. He was diagnosed with Progressive Supranuclear Palsy which is similar to Parkinson's but does not respond to medication and as the disease progresses results the ability to swallow gets so poor that aspiration pneumonia continues to occur eventually causing the death of the patient. I took care of him for a year all by myself but he became too weak and ended up in a skilled nursing home. I managed his care and was his care agent until he passed in July of this year. My focus had been so much on his care that I forgot about my own. I became very depressed and during Covid we visited via FaceTime several times per week. Some days I let my own personal appearance slide and spent the day figuring out ways to cheer him up on FaceTime. He looked forward to our visits as there was no one else visiting him. We sang together, I drew pictures for him and I told him Bible stories and other short stories. I remember when he began to change and become less with the program. I would blink back tears and pretend to be happy just like I did with my mom. He died on July 23 and I felt quite dead as well staying in the house, skipping showers and sleeping a lot. My closest sister who has lived with me since 2000 was so helpful as well as my daughter who loved him as "dad," the only one she could remember. I thought about dying a lot and I was angry with myself for standing by this man who would never do the same for me. My sister and I were together that day when she had a stroke right in my face. I was so afraid!!! Somehow I forget myself and focused all my attention on my sister's care. I had been going non stop when I felt I was dying as I tried to envision caring for yet another sick person. My sister and I can talk about anything and she understands I can't take care of her in my broken down state of health. I'm on a walker and leaning on my daughter who lives with me for help. I realize if my sister came home to be cared for most of the work would fall on my daughter and I'm not putting my daughter through the same life I've lived all these years. My sister is applying for Med-Cal and seeking an assisted living situation. We are staying in touch and encouraging each other. A caregiver must take care of themselves too. Like me, others may have been trained to be caregiver in dysfunctional situations. I loved my husband and the Hospice made it easier on me to try and cope with the ambivalence I felt toward him. From now on I must take care of me first so I can be a better caregiver to someone else. I pray you stay connected to God as I did and accept help from others as you go through your healing process. I'm thankful that Gentiva has told me I'm not alone and that they are available to help me through this process of going forward.

My mother was close to death and I had no idea how to comfort her and make her transition easier as…read morethis was happening so fast. I googled Hospice and came across MD Choice that had some good reviews. I had no idea who I was calling but there had to have been some divine intervention pushing me to this call and this company. After a few questions I received a call from Dr De Leon who was the most compassionate and caring doctor I have come across. He sensed my immediate need, came straight out to the house, assessed my mother and went himself to the pharmacy to pick up the needed medications. He knew the urgency and took it upon himself to do all the footwork. He obtained the needed comfort medication, stabilized my mother and allowed my mother to pass peacefully all within a matter of hours from making that initial call. When she did pass that evening, he again, arranged for everything from the pronouncing to the calls according to the pre-arrangements. Without MD Choice and the connection with Dr De Leon, I don't know how I would have been able to handle the situation. His immediate response on a Sunday, his Taking control of the situation and quick actions made such a difference in the final few hours my mother had. If you find yourself in a situation like this and needing someone to help in this time, I highly recommend MD Choice and Dr De Leon. I am forever grateful to MD Choice and Dr De Leon for acting so quickly and with such caring and love in this terrible time of need. Thank you from the bottom of my heart and the hearts of my family.

My brother used MD Choice Hospice for only a week before he passed. But we're extremely happy we…read morechose them. Not only were they able to provide significantly more daily visits from their team of nurses and aids than the other options we considered, but they were incredibly responsive, efficient, and helpful with every question or request we had--and that includes their 24/7 on-call team. Cheryl, the RN Case Manager, in particular, was a godsend. It was a huge relief to be able to rely on them so thoroughly from day one. They delivered everything we needed within hours of getting the paperwork done; and both Cheryl and an aide were there for the last few hours my brother was alive--providing support and care. We really can't recommend them highly enough!