I highly recommend this board and care home. My father's experience was wonderful and he was very…read morewell taken care of. The caregivers took time to learn my dad's preferences to make sure he felt comfortable in the Home. The home is very clean, peaceful and provided a healing environment. There was very clear communication between the caregivers myself and also administration. All the staff were very easy to work with, and we felt comfortable visiting my dad there. I would highly suggest having your loved one come here over and assisted living. Individualized care was given to my dad with kindness and compassion.

If I can give a higher rate, I would! My family was referred to Serenity Care Home from a co worker…read moreof mines. After interviewing 3 firms for my aunt, Serenity Care Home was definitely top pick! Latifa (caregiver) was Godsend, she stepped right in when we needed transportation after my aunts surgery. Latifa was punctual, attentive bedside manners really made my aunt feel comfortable through this entire process. Thank you so much Latifa and Serenity Care Home for taking care of my Aunt like she was one of your own :)

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

Great drivers. Very helpful, a few weeks ago they brought me home on a gurney from the hospital…read more Very smooth transfers for me. Today they picked me up from my home took me to my doctors appointment and brought me back.. Nice conversations.

Luis provided outstanding service while assisting with transportation for my disabled mother. He…read morewas punctual, courteous, and incredibly polite. His professionalism and kindness made a meaningful difference, and we are truly grateful.

Dear Vitas Group, I…read morewish to express deepest gratitude for the help navigating hospice care for my father. Having Vitas help us was invaluable for providing the care and comfort my father needed. His needs weren't just physical in nature, although it required not only a special hospital bed, oxygen tanks, wheelchair, personal hygiene supplies, and nurses and bathers and massages, it required a trained team that coordinated their efforts purposefully. The hospice team's trained eyes saw to it that medications were given as needed or adjusted. Also that dietary considerations were addressed so that increases in medication would be minimized. We were able to trust your training and fund of knowledge in caregiving. Your team was able to help us as caregivers to understand what Dad was going through emotionally. The team felt more like part of our family, which takes healthcare to its best level, they cared about my father and treated him with respect. Thank you for not overlooking this very important part of a patient's care. Your team also acknowledged his need to share his life's experiences and his journey toward Spirituality. He had thought much about what happens at death, after his young uncle died. My father had decided to start reading scripture to see if it would provide him with the answers about death he was seeking. What he learned was so satisfying that it changed the direction of his life and by extension the life he provided for us as his family. We treasure that legacy he instilled in us. It seems only natural that at the end of his life that all the things he counted as treasures come full circle. He loved life very much, however he did not fear death. Some call it belief in higher power, but he felt like he was building trust in a living God, one who was never further than a prayer away, one he had a personal relationship with. He felt the support of a loving caring God who would remember him. This brought him much comfort toward the end of his life. My father lovingly encouraged my mother to get back to a spiritual routine as soon as she could after he passed, which she has done. She has found support not only with our family but with her spiritual family at the congregation. She has been reaching out to others who have suffered loss and trying to help them understand Bible passages for themselves, building hope and providing comfort. Mom is doing better. She has more good days than not. She isn't letting herself travel this path alone. She accepts help when she needs it. She allows herself to talk about Dad and treasures the many good times they had together. Mom is doing well after sharing 69 years of marriage and having Dad in her life for at least 72 years. It is an adjustment to be sure. It is evident to me that there are many facets to providing excellence in healthcare and this care team at Vitas has exceeded my expectations of care, and has included the family in the equation for this care, of which we are very grateful. Thank you so much for using your skills not only knowledgeably, but wisely, with the best possible results for us and our loved one. Sincerely, Sarah Rafferty-Wood

I can't say enough about this company and it's staff. They really helped my mother pass nicely and…read morehelped me handle it. Plus they were the only ones that responded immediately without jumping through hoops, when my Mom notified me that she only had days to live. I am probably going to miss some names because there have been a lot of medical staff in our lives over the last month. Shout out to Linda, Claire, Stephanie, Regina, Mahren (sp?), Emily and others I simply can't remember. I went from a royal mess with high pressure to calm and accepting, peaceful myself, when the time came. They kept my mom out of pain and comfortable. I only wish Mom had agreed to their services earlier.

I've come across Nikhil's office a few times through local coordination and discussions around…read morefamily care needs. My impression has been that they are calm, attentive, and very mindful of how overwhelming home care decisions can be for families. They seem to take a thoughtful approach to each situation and focus on what will realistically help at home rather than offering quick solutions. Communication has always felt clear and easy to follow. Overall, a dependable and considerate team serving the East Bay Diablo and Tri-Valley areas.

I called Right at Home in Pleasanton, CA, today based on some other positive reviews I saw, but…read morewill NOT be calling back. The person answering the phone (male) was awful. He was very negative, could not articulate, could not pronounce my name after correcting him four (4) times, and basically said I was not a good fit for their company. Wow....it must be nice to say that after a 10-minute conversation with no details. Literally was handing him a certified caregiver, who needed to be onboarded with them ( a no-brainer for them), and he said that was not a good fit. What?!!! Are you serious? Having worked in healthcare for over 35 years, specifically with home health agencies, I am not new to this field at all. I know when a company does not have its patients' best interests at heart and is looking for the easy way out, or when it just has poor representation answering its phones, which is a huge red flag to move on and avoid future problems. Which is the case here. In summary, my first impression was unfortunate because the reviews I read were so positive. That just goes to show, you have to call and talk to them yourself and go with your gut before hiring anyone, especially someone to care for your most vulnerable family members. I will not be calling back and taking my business elsewhere. VETERANS BEWARE! This is not a company I would recommend to anyone.

What a god send this place has been for our family. The staff in memory care have been exquisite…read morewith our father. We pop in to visit often and always find warm interactions between our father and the staff. The management is responsive to concerns we encounter and is ready to work out an amicable solutions. We highly recommend this facility for your loved ones..

I see this place has done a "million dollar upgrade" Perhaps they should start taking BETTER care…read moreof their residents and staff! TERRIBLE place to put ANYONE you love, also to work!!! I just talked to a gal from there that she and two others were let go, myself, I wasn't paid for 3 to 6 months at a time!!! BAD bad, bad place!

Our family used Home Instead for our parents care for 7 years. Their caregivers are well…read moreexperienced. At less than a days notice, they were able to fill requested extra shifts and do modifications. Another strength of this company is their ability to never miss a shift(including holidays). They always had back up care providers, just in case. I would refer this company to anyone in the greater Stockton area who has caregiving needs.

I can't thank Home Instead and their team for the immediate response to our families time of need…read more We faced many untimely issues that needed extra hands. Not only did the owner himself respond, He was helpful, timely and very understanding. Home Instead cared about what we were going through and went all in without judgment. It's very hard to find a company that you can depend on nowadays....add in trust!! Home Instead did not fail us! The caregivers were kind, skilled and knowledgeable, well mannered and willing to help according to our wishes. (Our circumstances truly demanded understanding and that's what we got). Let me not forget to mention that the administrative team was also apart of our experience which also went well and was a pleasant experience. Overall, if you need In Home Care you can count on Home Instead for a well ran, caring and considerate team as well as a pleasant experience. Thanks Home Instead we will always refer!

8/4/25- Having physical therapy after arthroscopic knee surgery. Garret is the primary DoPT here…read morewith several physical therapists assisting. All are crinkly and professional. They listen to concerns even after having started physical therapy exercises. So the will adjust if needed. Everyone is caring and work together to help you recover and improve after your injury and/or surgery.

This is my favorite place to go, each time I go. I am out of pain when I leave, this is the best…read moreplace, I tried another place and it was not a good experience. so now I am back (Golden Bear physical Therapy Rehabilitation & wellness) They are the best, I have rip tenants and ligaments in my arm and shoulder and their are helping me out with it, it's getting better now I'm able to pick up a coffee cup and drink my coffee. I'm able to do things. they stretch your arm you have to do exercises if you want ice or heat they do that and more i've been going through my full six and I have three left. I'm not in so much pain now.. Deauna Cawley

I was supposed to get three (3) visits after ankle replacement surgery…read more I had a visit to start the process, not PT, just paper work. I was told that I'd be contacted the following week to get PT. I did not get a call, so on Thursday I called them and were surprised that I was not contacted. The following week I got a visit on Tuesday with another one on Thursday. I got call on Wednesday letting me know that I only had three visits and the two for the previous week were "missed visits", their misses since I am not mobile and at home 24x7. So, I only got on visit of the three because they did not have their schedule together. Get another provider if you can.

I would like to put this review to applaud this team! I work for an entity here in Stockton & we…read morearrange services with this company for our participants that need hospice/palliative care. Every time I call or need something they are always so attentive. I would like to point out Jaimi. Jaimi is so responsive, patient, & kind! Over the weekend her & her team were able to set up services with a new patient I sent over & had to transition from another provider. I called today & everything was done. I not only appreciate the work, but the family as well. Top notch hospice service, done the right way!