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    Home Instead

    4.5 (8 reviews)
    Closed 8:30 am - 5:00 pm

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    Comfort Keepers Home Care

    Comfort Keepers Home Care

    2.0(8 reviews)
    0.8 mi

    As stated in previous reviews, my experience was similarly the same. Add in the locations of…read moreStockton, Sac, and Tracy.Promises made for care that don't materialize, left stranded no care for a 88 yr old total bed bound mother. Initially they appear to help , but once you raise concerns, they become irritated, rude and ghost you. My only positive experience was with Stephanie the onboarding person, who totally went all in to help me.... I would avoid this company and all their locations. If you want good care for your elderly , responsive, and considerate, go to a highly rated company. The called me at 2 pm on a Tuesday and stated they were dropping my mothers account and would no longer provide coverage for my mother effective immediately with no notification and no time for my family to find replacement care. Not professional behavior at all. Do not utilize the company if you care about your elderly...

    I want to give this company a huge thank you. Nadra Bingham with Comfort Keepers is an absolute…read moregem. I work at a senior living community and I feel confident recommending Nadra at comfort keepers because I know she is going to take care of my residents. She is a wealth of knowledge, patient, and will go above and beyond for her clients. Comfort keepers serves several of our residents and I have heard nothing but glowing reviews regarding the level of service they provide. They are reliable, and you can feel peace of mind knowing your loved one is in good hands. Highly recommend !

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    Comfort Keepers Home Care

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    Pacific Homecare Services

    Pacific Homecare Services

    4.3(17 reviews)
    1.8 mi

    I had a phone interview that went well and I was looking forward to this as the reviews regarding…read morethe caregivers have looked promising online. My review is regarding my phone experience. I received 2 forms on 2/27 which were 97% completed; however, we had a family emergency and had to call 911 for an ambulance so I was spread thin. On Friday, March 6th, I received a follow-up call from Corinne, and I sincerely apologized to her as I was at the hospital saying my goodbyes as the patient felt like they were about to passaway that day, and Corinne told me "well this is your final follow-up. If we don't have the forms by Monday, 3/9, you'll have to find another provider. I WAS ONLY DELAYED BY 5 BUSINESS DAYS?! No empathy whatsoever from a care service. I'm happy to look elsewhere if that's how you treat people needing help.

    I'm giving Pacific Homecare 5 stars because I am soon to be an employee and I provide excellent…read morecare. HOWEVER, (and I hope someone from the company sees this) the onboarding process to work for this company is an absolute NIGHTMARE -- and it doesn't have to be. The way it's been laid out is totally backwards and I have been onboarding for FIVE WEEKS!! AND IM STILL NOT DONE!! It's 100% garbage, throw it away and start over. Don't make families wait for care. Create a system that doesn't make people pay out of pocket, miss work, drive hours out of the way, call and email numerous times to elicit and response. Do better.

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    Pacific Homecare Services
    Pacific Homecare Services
    Pacific Homecare Services

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    Home Instead - homehealthcare - Updated May 2026

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