DO NOT SEND YOUR LOVED ONES HERE!…read more They have one caregiver for 3+ elderly residents (age 80+). The caregiver barely speaks English and is not physically capable of performing all necessary tasks for these residents. The caregiver was literally sleeping instead of checking on residents. Every time a resident voiced a concern, they were dismissed, belittled, and patronized. Residents are denied phone calls and are not allowed outside at all. There is no compassion here, no empathy, and no legitimate business. This is a scam run by a very dishonest and hostile human being. BEWARE !!! FIND CARE ELSEWHERE !!!! *** OWNER CALLED TO HARASS AND THREATEN ME AFTER SEEING MY HONEST REVIEW !!! BEWARE !!!! ***

I was in an emergency situation with my mom who has Dementia and Cancer. Kaiser helped me get mom…read morethere. They are clean, kind , and go out of there way to help me. I'm very happy she is there. She has been there a couple of weeks and they are doing there very best. They are fair priced. I feel safe that she is there. Yes, I would recommend them.

We all have very high hopes and strong feelings about these types of places. Sadly, we also have…read moreto wrestle with our "guilt" that we are choosing to put a family member in one. I want to address both items. First, let me say that I have the utmost respect for people in this field of work. They have saved me a lot of grief over the years. My rating is based on the totality of the care and operations I have experienced with my elderly aunt who has been at Brookdale in Tracy for 6 years. She is still there and I am thankful. I vetted 7 facilities before deciding on this one. I chose it for location, cost, services, staff, and step care availability to dementia care. A special thank you to Christina, Lisette, Priya, Jamie, Marites, Chinny, and the front desk and housekeeping staff. Without you to deal with my aunt, I would be miserable. I thank you with all my heart, and I commend you on your patience with residents and family members alike! A few things I have learned: You must be prepared to understand this business and all of its good and challenging sides. There are varying levels of competence in every establishment. The behavior of each resident and family member and how they interact with the staff, caregivers, and each other is really out of your control, and even paying the closest of attention to every detail will not change the crazy stuff that happens in these "elder care" centers. These are like a geriatric fraternity or sorority houses. You can put your expectations out there very explicitly, and you can watch and participate. But these are human beings, so do not expect appropriate behavior from everyone all the time. You are going to get a microcosm of the human race in any of these places, so be ready. Ask yourself if your family member would be better off living with you. Most of us could not tolerate the challenges faced by these staff in facilities who care for our family members. In fact, their very existence is based on our own inability or unwillingness. I have no guilt about keeping my aunt in this facility. This facility is good; the staff truly cares about their role in the life of your loved one. They are attentive, responsible, trustworthy, and helpful. And you will pay for that care. But please know, they also have their human limits. They are dealing with dozens of our elderly relatives who have behavior problems. If we could handle having these elderly relatives (just one!) in our own homes, the by all means we should. But no one should be judged for making a decision for their life to place a relative in a facility if they cannot handle an elderly relative that might have dementia, other mental illness, hoarding, lack of hygiene, financial irresponsibility, etc. I wonder how it would look if every person in the world could receive a Yelp review for how they cared for their family members. I would not want that kind of scrutiny determining my fate. In 6 years, I have seen the staff completely turn over a few times, with a temporary revolving door of Executive Directors. The food has improved. The bill has doubled in 6 years. That's the world we live in. If you are going to consider assisted living for your relative, open up your eyes to the good aspects of this option, and do your research. Be careful not to expect perfection, it is nonexistent.

STAY AWAY FROM THIS PLACE IF YOU CARE ABOUT YOUR FAMILY. I had my father living here for 5 months…read moreand our experience was horrible. I wasn't sure whether or not to listen to the previous bad reviews but we really needed the help since my father could no longer take care of himself 100%. The caretakers were great help but I'm not sure why there are only 2 people expected to take care of over 60 residents?? We paid over $5000 monthly and it was not worth it. They tried to charge us for every single little thing and snuck charges in for things we did not approve. The director and other managerial staff seemed nice but I have witnessed on multiple occasions, upper management bullying their staff on the floor. Get a grip! This place is a scam and just wants your money. Please just get in home care like we are doing now. Save the money and the headache/heartache!

I live just a few houses away from this facility, and I feel compelled to warn others: EMS and…read morepolice are called here several times a week. While it's supposed to be an assisted living facility, there are many people there who are clearly not seniors. The constant disruptions have been a major issue for the neighborhood. Proceed with caution if you're considering this place for a loved one.

They do not have a state license for an assisted-living. If they call themselves a room and board,…read morethey need to have a city business license, which they only applied for in July 2024. At that time, the city of Tracy had put a moratorium on these business licenses. So they probably still do not have a business license. Physical, behavior, and recovering rehabilitation centers, as well as San Joaquin behavioral health services are placing individuals into these locations. Beware! If you are a family member of someone who is placed here, believe everything your family member complains to you about. Do not allow your family members to stay here or in their alternate name of Elegant Care, which has a sister facility in French camp under the same name.

The physical and occupational are outstanding. The kitchen needs to read their own paperwork…read morebecause they kept giving me non-diabetic food to eat such as pasta many types of bread cookies puddings The nursing staff was outstanding.

After working in this industry for many years, I vowed never to admit my parents to a SNF. However,…read morewhen we were given no other option, I asked my friends, also in the industry and TNRC was highly recommended. Their staff couldn't have been nicer or more helpful. The rehab department was excellent and gave 5 star service. My parents spoke very highly of Jorge. The administrator Bryan and DNS Chon were extremely helpful when concerns arose and even reached out on a weekend. Exemplary customer service. From the minute she arrived to the moment she discharged, extremely caring staff. I am so grateful that after my mother's stroke she has recovered at almost 90%. She would not be as recovered without the rehab and care the staff provided from Tracy Nursing and Rehab center.

Da'Maia has been amazing to work with! As a home health marketer, I truly appreciate how helpful,…read moreresponsive, and professional she is. She does an outstanding job as a Social Services Assistant at Northpark Post Acute. She is hardworking, caring, and always goes above and beyond to help support her residents and coordinate with healthcare partners. Her dedication and positive attitude make working with her such a pleasure. Northpark Post Acute is lucky to have someone like Da'Maia on their team! She is truly an amazing person to work with, and I highly recommend her and the wonderful work she does!

I do not recommend North Park Post Acute…read more My mother was transferred here from Kaiser after partial hip replacement surgery. The level of care given to my mother by the staff at North Park Post Acute was sub-standard. The staff did not provide the necessary and required support care. Her medical needs were not monitored - although on her chart from her physician and daily requested by family members. She was not given baths/showers, she did not get assistance to dress in the mornings, she did not get assistance to get to the toilet (often took 45 mins+ to get a response from the call buzzer before a nurse/CNA came to her room). The overall care was significantly less than adequate. I discussed my concerns with the staff, but was told it was someone else's responsibility (day staff blamed night staff and night staff blamed the day staff). I even spoke with the nursing supervisor, while she was polite and professional, there were no changes to the level of care my mother received. After a few days, we transferred my mother to a rehab facility in Modesto - the care there is significantly better. I should note, the lobby and check-in desk were acceptable - the patient rooms are not maintained and are in serious need of cleaning (trash on the floor, dirty bathroom: blood from another patients in the bathroom - for multiple hours, that led to blood in the bathroom overnight), and the walls in the patient rooms were in need of repair (very bad patch jobs in large areas of the sheetrock/drywall). Bottomline: Do not send anyone you love or care about here!

What a god send this place has been for our family. The staff in memory care have been exquisite…read morewith our father. We pop in to visit often and always find warm interactions between our father and the staff. The management is responsive to concerns we encounter and is ready to work out an amicable solutions. We highly recommend this facility for your loved ones..

I see this place has done a "million dollar upgrade" Perhaps they should start taking BETTER care…read moreof their residents and staff! TERRIBLE place to put ANYONE you love, also to work!!! I just talked to a gal from there that she and two others were let go, myself, I wasn't paid for 3 to 6 months at a time!!! BAD bad, bad place!

Maybelyn, the owner is a great caregiver and owner and so is her employee, Ray. My sister lives…read morethere and they take care of her pretty well and I am comfortable knowing that my sister is well cared for.

Came in for a piriformis syndrome as my physician had diagnosed. On my first consultation visit, Dr…read moreGill had suspected it was a lower back issue instead. After getting an MRI, it was confirmed I had a disc bulge on my lower back and Dr Gill was 100% right. He listened to my concerns without me feeling rushed and created exercises during my long travel so that I can continue to progress and get pain relief which further gave me confidence. Dr Gill's friendly staff took good care of me throughout my PT going above and beyond making me feel comfortable and welcomed every time I stepped inside the clinic. My PT, Jackie, was so easy to work with--personable, professional and empathetic. And with the assistance of Gavin, Michael, Micah and the rest of the amazing staff, I looked forward to my visits knowing I was in great care and in great company.

The human body is such a complex machine that pain in one area could be due to a problem elsewhere…read more That makes the process of recovery with physiotherapy part art and part science. I had tightness and severe burning pain in my hamstrings. Dr Gill of Biosport initially diagnosed this as tendinitis. He also collaborated with another expert, Nikki of Fit by Nik and together they identified that there was also possible secondary impact from sciatica, manifesting in the glutes and piriformis. Such is the complication with identifying the root cause of pain in the human body. In January, I gave a challenge to Dr Gill to get me ready for a strenuous Rim to Rim Grand Canyon backing trip in May. He took on the challenge with a smile, worked hard week after week with a variety of exercises, massage techniques and education. For my Grand Canyon backpacking trip, I had to navigate an elevation change of 4,300 feet each way while carrying 26 lbs under the hot sun. I was able to do it with absolutely no problems with my hamstrings. Thank you, Dr Gill and team. My best wishes to all of you. You are awesome!