The cashier (visual identification-black female with no name tag), couldn't care less that a customer was in front of her. This was my first experience with her and my boyfriend had been ordering there for the past several days since we were staying as visitors in the hospital for about a week and he wanted to get coffee. He said she's been this way the whole week when he's ordered as well. She was looking away looking up looking down. I actually had to say hello hello I'm ready to order and she, while looking away, said I'm listening I'm multitasking. Meanwhile, she was very dismissive and not paying attention at all or giving any kind of pleasantry or to show that she was listening. Furthermore, when I gave my order, she didn't write it down or enter it and had asked me to add additional times to repeat it so therefore she was not multitasking. She was just truly not caring or listening. She wasn't doing anything else. She was blatantly disregarding us as customers and was not actively doing anything else. Her behavior made it seem like she was on another planet, if that makes sense. She also did not greet us and did not thank us at all. also when getting our beverages from the pick up counter, there was no thank you from them as well.
The drink was good andas I remembered it years ago when I lived in Minnesota. But the service was horrible and I have no idea how no one has mentioned this behavior and conduct before and or eh it hasn't been addressed. read more