Carepoint is filling my Rx for $60, instead of the $700+ it was going to cost me since my insurance didn't want to cover the medicine prescribed by my dermatologist. Thankfully I do not need this medication too often. I remember needing it several years back and it was cheaper then, but $60 is still tons better than $700. Carepoint called me about an hour after my doctor visit and left me a message to call them back about my prescription. I was informed that my insurance wouldn't cover the medication, not even the generic. I decided to go through the process of paying the $60 and Carepoint will have my medication to me in a couple of days. Carepoint was quick, efficient, very helpful. Thank you! read more

Weird is all I can say. The website is really slow and sometimes you click on an option and all it shows is a blank page. My doctor recommended the pharmacy and sent a prescription for a topical foam. Carepoint sent me an e-mail telling me $35 was due. I went to the website and uploaded my Medicare Part D insurance card and waited a couple of days. No contact other than a reminder to check out and pay $35. No contact info on the website, so I had to google it. Their phone number is 1-855-237-9112. They did answer promptly and the first person spoke English well without a thick accent. I asked whether they got my insurance info and they said they are "out of network" for Humana. Weird. I went to the checkout and it had a disclaimer I had to check off saying something like I would agree not to file an out-of-network claim for this medication with any insurance company. What was that all about? I exited out of that screen and tried the "my prescriptions" screen again and got a blank screen. Maybe it is my computer or adblock or resetting cookies or something. It is weirdly slow. So I go to "checkout" again and instead of $35 it says the total due is over $1600!! There is no "logout" option on the website, so if you try to exit and go back in, it has you as logged in. I checked my "profile" and it had, as my e-mail address *******@carepointfake.com (where ****** was a bunch of numbers). Carepointfake? What does that even mean? Maybe there is a website glitch, but I am glad I exited out of that site as $1600 is a lot for a topical foam. I can scratch for a lot less. It was just WEIRD and when I googled "carepoint pharmacy scam" I got a lot of interesting hits. I just tried clicking on "checkout" and all it says is "Continue" and when I hit the button, nothing happens. WEIRD! UPDATE: The website is called an "app" on their main web page. So I tried to use it on my phone with even weirder results - the login page had prompts missing and the word "LOGIN"was garbled. See attached photo. Maybe my phone is out of date? Either way, I am walking away from this - too many red flags read more

Carepoint Pharmacy - weird login page garbled - A mobile device screen displays the Carepoint Pharmacy login interface, featuring the Carepoint logo and fields for username and zip code. The zip code entered is 31527. A red error message at the bottom states 'Incorrect username or password,' with an 'OK' button next to it. The screen shows typical mobile interface elements, including the time, battery level, and network status at the top. - Drugstores Near Me - Schaumburg, Illinois

Horrendous customer service. Physically impossible to speak with a human representative. If there are issues with the prescription when calling in, the automated system states "there was an issue" and immediately hangs up. This is a prime example of a legally criminal organization. read more

Customer service is dreadful. Unfortunately this is only one of 3 pharmacies that will fill my migraine meds. As a specialty pharmacy, they should be able to help people having insurance issues. Instead they lied to me that I could get it for $10 a month and then refused to fill it the following month. I have spoken with the manufacturer of this drug and have provided feedback that the pharmacies they use for their meds are useless and unwilling to help their patients. I have also provided the same feedback to my insurance company . If you have a choice, never get a script filled here. read more

They were to fill a medication for Bilk rx ptarmary. after paying for the medication carepoint wanted more money.

STAY AWAY from this pharmacy at all costs. This pharmacy is absolutely terrible. Their customer service team is awful. They're super rude, and they rarely ever answer the question you are calling about. They also have ridiculously high Co-pays my doctor informed me that my co-pay would only be $25, but that wasn't the case. These greedy bastards ended up charging me $75 a month for my prescription. If your doctor ever sends anything to Carepoint pharmacy, ask them kindly to send it to another pharmacy because this pharmacy is the worst. read more

they suck. for my first prescription it was 25$, now they want 228$ for 3 months. they literally suck.

Had an rx in March 2023 that was $25 with a coupon. Ordered again 9/23 and checked out the price was $25. After checking out and expecting the rx they told me they doubled the price I had to pay more. BAIT AND SWITCH. They won't do anything about it and want another $25. AGAIN THIS WAS AFTER IT SAID $25 AND I ALREADY CHECKED OUT. Customer service was horrible and didn't help. Guy named Meet gave me a fake number to customer service and was so rude. read more

800% COST INCREASE!!!! Shady..BEWARE...Deceptive use of text messaging to have you refill prescriptions without clearly advising that the cost has increased to as much as 8 times the initial cost as with mine. When I called to address, BEFORE the medication was sent I was told they could not cxl and would not refund. SCAM SCAM SCAM..... How does a prescription assistance program go from 10$ / pick up at my usual pharmacy to 89$ mail delivery in less than 30 days!!! Shady Shady read more

I'm giving them three stars only because I'd be paying over $500 for my prescription if they weren't filling it. I'm giving three stars instead of five because of how the billing department is run. I assumed that, because they had my credit card for my other prescription, they would automatically use that card for my new one. Despite the constant(every day) emails Ive been getting, nothing showed up until today that I still needed to add my card....BUT I've been getting daily phone calls from "Carepoint Pharmacy" asking for my credit card number. I thought the calls were another scam, because surely a "real" pharmacy would not ask for your credit card number over the phone. There's no way in hell I'm giving anyone that calls me my credit card number. so, because of this, the delivery of my meds have been delayed and I'm not sure I'll get them before the samples my doctor gave me runs out. Also, it says that copay for one of my prescriptions, that has been $25 is now showing up as over $500. I was assured, when I called, that it was just a mistake that would be fixed. I'll be keeping a close eye on my credit card. read more

This has to be the most incompetent mail order pharmacy I have ever dealt with. No sense of urgency whatsoever. Our vet submitted an expedited prescription for our dog on Monday. They sent over a payment link that didn't work initially and would not populate after inputting the payment info. Then, I did not receive any confirmation or receipt after paying. Spoke with a tech and he said it would ship next day even though there was no option when ordering to select a shipping method, as well as no mention of a predetermined shipping method. Spoke with them this morning and asked for the info and they told me they are waiting on the vet to confirm dosage. Called the vet and they said they have responded multiple times to the same, repeated request re: dosage! The dosage is different for a dog. How many times do you have to have the dosage confirmed? Freakin' insane! Never again... read more

HORRIBLE CUSTOMER SERVICE!!!!! Carepoint Pharmacy does not do good business. I had a prescription filled and had a question about the cost. I sent a message with the prescription about my confusion on the cose. I thought they were charging me for the entire length of the prescription, but it turned out to be for just one unit. It cost me more than half of my social security check for the month. I tried to return it for a refund as the tube was not opened, but they flatly refused. This is bad business. I wish I could select no stars. I am retired, living on my social security and they just do not care. Their name should be changed to WE DON'T CARE PHARMACY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The absolute WORST customer service i have EVER experienced in my 50 years. Not only were they rude, one hung up on me. The other sounded like she was driving and I was bothering her. I then asked to speak to a Manager and it sounded like she just put the phone down. I waited 15 mins and then hung up and called back. I kept getting conflicting prices on how much i had to pay. Literally each representative (5 in all over 2 days) gave me different prices. They should honestly be ashamed of how they treat their customers. I wouldn't recommend this place to my worst enemy. read more

I called this morning to ask for the status of my order and the agent asked me to repeat twice each thing I said and even corrected my English and rephrased each thing I said. She picked my accent and made our communication choppy and uncomfortable. Used a condescending tone, and was very impatient.. I have to say, my accent is not bad and never have problems with people understanding what I say... This is how it went: Me: hello, I would like to know the status of my order. Her: excuse me, could you repeat that? Me: I would like to know the status of my order. Her: what's your name, DOB Me: (I give her the info, she struggles a bit with my spelling...) Her: how can I help you? Me: I want to know the status of my order Her: Hmmmm.... know or "track" (exaggeratedly pronounced) your order??? Me: I want to know where my package is. I don't know about the company, but this person is very rude, hates her job and is bothered by non-native speakers, definitively racist. Horrible costumer service. read more

Do not recommend this service. A very time consuming experience. After multiple calls and texts my prescription was eventually filled. Now, it will take an additional 2-3 days for delivery. The extra hassle was not worth it. read more

I've been waiting on my refill for 9 days now. They charged my credit card (it shows up as MD EXAM on my statement) but the drugs haven't arrived. I don't live in a remote area, and they got my money, so there is absolutely no reason for it to take this long to arrive. I talked to a human the first time I called, the second time I called and used the refill request robot. I also sent a message via the "Contact Us" form on the website. After reading the piss-poor reviews on here I doubt that I will ever get what I paid for. This company seems to be wasting a lot of people's time, energy and money, including mine. read more

They do not communicate. They send unsealed meds and then act like you're the problem for expecting them to address the unsafe medications. So many problems with this company. I would strongly recommend finding a better option, unfortunately my doctor is smitten with them. read more

***UPDATED 3/23/19 AFTER READING CAREPOINT'S RESPONSE*** Wow. Just WOW. Not only is Carepoint's response patently dishonest, it deflects from the actual issue. If you look past the meaningless fluff in their response you'll notice the following: A. Carepoint doesn't deny what I'm saying is TRUE. They simply deflect from the TRUTH by paraphrasing what someone (perhaps the manager who hung up on me???) told them. B. Carepoint ADMITS that they send consumers medications with incorrect prescription labels! C. *** CAREPOINT PUTS THE RESPONSIBILITY ON THE CONSUMER TO FIGURE OUT THAT THEIR PRESCRIPTION LABEL MIGHT HAVE AN INCORRECT "DISCARD AFTER" DATE*** D. ***CAREPOINT IMPLIES THAT IT'S PERFECTLY ACCEPTABLE TO SEND MEDICATION WITH PRESCRIPTION LABEL "DISCARD AFTER" DATES THAT ARE SEVERAL MONTHS AFTER THE MEDICATION'S ACTUAL EXPIRATION DATE!*** Since Carepoint wants to (incorrectly) summarize conversations in their response, I would be remiss not to mention this; when I was (repeatedly) placed on hold then bounced around on Wednesday, one of the people I spoke to was "Jeff" who told me he was a Pharmacist. Jeff was actually the nicest and most informative person I spoke to at Carepoint, but he seemed bewildered as to why I was transferred to him. In the course of our conversation, Jeff told me: A. Other pharmacies he worked for before Carepoint DO update the "discard" after" date on their prescription labels to match the expiration date of the medication, if the expiration date is less than 1 year. I asked him why Carepoint does not, he said Carepoint's prescription labels "auto-generate" to automatically reflect 1 year. B. Jeff told me that "this issue" has come up before and Carepoint Management IS aware of the problem. In other words, Carepoint Management was already ON NOTICE of this problem before my complaint, and they've done nothing to correct it. On Wednesday, after spending almost an hour being placed on hold and bounced around, a Carepoint Manager by the name of Jo (or JoAnne) hung up on me. I asked to speak to someone above her, she told me to hold on, then hung up on me. Neither she nor anyone at Carepoint made any attempt to call me back, or reach out to me. Yet-when it comes to responding to a negative Yelp review- Carepoint Management found the time and energy to do so in 1 business day. That alone should tell patient, doctors, and pharmaceutical companies everything they need to know about Carepoint's customer service, priorities, and business practices. This is a Company that cares about their bottom-line, NOT the health or wellness of their consumers. ***CONSUMERS, DOCTORS, PHARMACEUTICAL COMPANIES BEWARE!!! CAREPOINT'S 1.5 STAR YELP RATING IS VERY, VERY ACCURATE!!!*** read more

They are prompt, usually. However last time I requested a refill, I waited almost two weeks with no call and no medication and missed my med for quite some time. I called and checked on my med and they said they haven't delivered it because there are no refills left. Ok, my mistake. But would it kill you to call me or send me an email and let me know? Maybe that's alot to ask, but I didn't think that was too much for "a pharmacy that truly cares." read more

auto refill was supposed to be on the 11, by the 15 i call them, they said it was shipped that day, called the 16 17 they said it was shipped each day, called the 18 they said they did not have cold packs is why it was not shipped and it would be shipped today, supposed to get it on the 19, this is said when you need your medicine read more

Horrible , terrible customer service. I was told 3-5 business days to ship my medication. I called after 1 week to find it still hasn't shipped. Then held 15mns to no avail to speak to a supervisor. DO NOT USE THIS PHARMACY ESPECIALLY IF YOUR HEALTH IS DEPENDENT ON YOUR MEDS. read more

I called a few months ago to place a refill order, it takes them almost a week and sometimes more to get the meds at my place in Riverside, California so I paid $20 more to have it over night, it took 3 days to get here...when it was guaranty over night... Never received a warning or call that they had to wait for the medication. I have now waiter 12 days for a prescription to get here, and today I still haven't received it... I called yesterday to have transfered a cream for acne from a pharmacy that the doctor used by mistake to Carepoint, I called today the first res ponder told me, we don't have any record of your call, when I called yesterday for the transfer, the res ponder asked me all the info about the pharmacy to call for the transfer... I said i'ts impossible I called yesterday and gave all the info, and I was guaranteed they would call and place the order, and I would receive a text or a phone call from them. She put me on hold...then she came back saying yes they have the order, but they haven't called it in yet! So I asked the res ponder to transfer me to a manager, she put me on hold for and never transfered me to a manager, I called about 8 times, they started blocking my number, one picked up the phone and rudely said, "you want to talk to a manager" how did she know...so they willingly pass me around to make me wait... read more

Run!!!! They are horrible. Plan on paying for products you never receive. Only order if you feel like sending them money for NOTHING. It is a major rip off. They will claim "their system" shows you never called. I called them twice and they have no log of it. I literally have a witness who heard one of the calls. Their staff tell you they are out of product and will call you back. They never do and they don't document the call. Then they claim it is too late because it is beyond the 14 days. Then when they finally get the product and tell you they see where you already paid 2 months ago that they will send the product Once again they don't log the call. But they do CHARGE my credit card AGAIN. RUN from this money grubbing internet scam that pretends to be a pharmacy! read more

Taking new medications can be tough but when using Carepoint it makes the process painless. Specifically, I order a medication from Carepoint that I'm not able to get from other pharmacies. The customer service is wonderful and super helpful. I have just called to talk to a pharmacist with a question and they were extremely kind and informative. I also love that they use Fed Ex so it comes right to my door and sends me updates on when it's to be expected. read more

SCAM!!!!!!!! IF YOUR DOCTOR INSISTS YOU FILL YOUR SCRIPT HERE REFUSE AND SEE ANOTHER DOCTOR. Medicine will not arrive for 7 days after payment?!?! The price is LUDICROUS to boot!!!! what am I supposed to do until then? How much of a kickback does my doctor get for forcing me to fill my prescription through this terrible company? read more

This company is the WORST! I have sent four emails and left four messages trying to refill my daughter's prescription. After 3 weeks of trying to get someone to call me back, I finally received a call and gave them my credit card information to send me the medication. It is now three weeks later and I have not received the medicine. Do not use this company. Call your doctor and tell them not to use this company. It's nothing but frustration and a waste of time. read more

SHADY... something doesn't add up here and I have reason to believe that our doctors are receiving kickbacks from either CarePoint or the drug manufacturers who distribute through CarePoint mail-order pharmacy...There seems to be a connection among the other reviewers that indicates a SCAM may be primarily with DERMATOLOGIST. The drug manufacturer that I SUSPECT to be involved is, McKESSON. My gut began telling me that something is seriously wrong here when months ago I started seeing a new Dermatologist whom was part of the same larger corporate healthgroup that the rest of my other providers belong to. My pharmacy of choice is in their system, Epic, and is where all of my other providers always, WITHOUT QUESTION, Only confirmation, send all of my Rx. For some reason, my new Dermatologist didn't even ask me, she just sent my Rx for my topical Plexion and Avar, (both manufactured by MCKESSON), to CarePoint, WHILE she sent my the other two Rx (1 topical, "Retin-A", a non-McKESSON Rx, and one oral tablet Rx),bover to Walgreen's, which she interestingly CONFIRMED to be my preferred pharmacy. All the while she never mentioned CarePoint. When I went.to Walgreen's I was surprised to have only 2 Rx ready for pick-up until all of a sudden I received a strange text from a place called CarePoint telling me that "your order has been, processed please call 855-237-9112 to complete your order". I called and spoke with a rep, and This is when my gut started telling me, HEY, LISTEN!! The rep informed me that he needed my insurance and payment info and then asked for a mailing address. When I provided my address he.imformed me that he could not ship outside of IL and WI...ANOTHER GUT CHECK... After giving him my sister's address in IL, he informed me that it would be sent out and I should receive it in 5-7 business days. I asked how much my card was going to be charged for the Rx and was.informed $475! WHAT THE GUT-K!! I said NO THANK YOU, and he told me my insurance didn't cover the medication so I told him to PLEASE CANCEL. This is when he asked me to hold and then suddenly he found a MANUFACTURERS COUPON that would allow me.to.purchase the Rx for only $40 and asked if that would be OK? Holy crap! Am I buying a used car or a life altering Perscription Rx Medication!?!?! I went along with it and paid the $40 and.6 days later the Rx showed up...The WRONG Rx. Same brand, but different product from the same line. Of course, I couldn't return it. Shady and my gut is hating on me because it kept trying to warn me... Now fast forward... I called my Dermatologist and requested another Rx for the right Rx and to be called into Walgreen's...her nurse said no prob, but, she told me that CarePoint was the only pharmacy that carries this particular Rx...(another gut check and confirmed to be BS later). I received another text from CarePoint so again I called. Again, same questions and this time I was told that I had to pay out of pocket bc my.insurance company did not participate with CarePoint (ANOTHER RED FLAG). This time I was told $788 would be do and I was like, (Are you "Gut"king kidding me!!) I asked about the manufacturers coupon used last time since it was same mfg and product line and I was told the coupon was no longer valid. (Nice, get me hooked now rob me!) I started calling around to other pharmacies to see if they carried this Rx and ALL SAID YES AND THEY HAD IT IN STOCK!! WALMART took my insurance and it would only cost me $15 co-pays! WTF. I called Walmart and asked them to call CarePoint and transfer my Rx which they did and my gut was happy...UNTIL NOW! SAME THING THIS FOLLOW-UP with my Dermatologist. I said I loved the Lotion and wanted a refill. She said great, but there is a NEW Lotion that is the SAME MEDICATION, but the, "COMPANY" is now sending them this NEW Rx to offer. She would NOT refill my old one and instead gave me samples for the new one and "CALLED IN" my new Rx to....(CAREPOINT)!! Today The Same BS continued as above and that is why I came to Yelp. I did a Google search for, "CarePoint Prescribing Provider Kickbacks and Scams" I.saw the previous reviews and felt compelled to add one location g one of my own. Something doesn't add up and I hope that the FDA, Gov't, BBB, etc... Investigate this. In the meantime....RUN!! read more

This place is a complete joke. My dermatologist, for whatever reason, sent them my prescription. Carepoint is a mail order pharmacy, and based on what my doctor told me they have contracts with drug companies and as a result it's cheaper than my copay would be, or even free, and blah blah blah. I will admit I don't know all of the details about their business model, but that's not really relevant right now. Since there was no copay and they were in the suburbs, I decided to give them a try. Well, you get what you pay for. And since I paid nothing... The first time I spoke to them to confirm my address, the girl I talked to wasn't really friendly at all. Attitude aside, she asked me if I wanted to be set up for auto refills and I said yes. Fast forward to 30 days later, and I am out of pills and don't have my first refill. I called them on a Saturday morning to find out what was going on, and my refill wasn't even set to ship until the following Monday, and then I was at the mercy of USPS to deliver it quickly. Hey, Carepoint - you're a pharmacy. Yet clearly you don't understand how prescriptions work, and going several days without medicine isn't how it's supposed to work. So one of two things happened: - they shorted me pills, because why else would I run out (I definitely wasn't taking any extra) - they are completely incompetent and think it's okay for someone to just miss a few days of medication I asked them to transfer my prescription to Walgreens so I could get it refilled that day, but I was told they couldn't because it was a Saturday and there wasn't anyone there who could do it. Great business model, Carepoint. Really. The guy I spoke to said he would do it on Monday and would call me to confirm it was done. I think we all know where this is going. I got no phone call on Monday, so I called them. No one seemed to have any idea why I would want to transfer my prescription, and they also didn't know who I spoke to on Saturday. Shocking. They kept saying a woman's name must have been who I spoke to, even though I had definitely talked to a man. After some more hassle, my prescriptions are transferred and I can wash my hands of this place. At the end of the day, this medication was for my acne so it's not like it's life or death, but if they are this careless I shudder to think how they handle more important medication. read more

Poor customer service. Prescription sent from physician to Carepoint over a week ago and still no meds. No follow up from customer service. My first and last time to use Carepoint. read more

My dermatologist (Dermatology and Aesthetics of Wicker Park), suggested I fill my Rx with this pharmacy like many other reviewers. My dr said that my pharmacy might not fill this Rx because it is considered a specialty product. Carepoint, like CVS, does not accept my insurance for the Rx, but instead of offering a generic option like CVS does, the woman on the phone told me that my face wash does not come in a generic, (a $400 face wash after coupons!!); a lie considering the empty bottle of generic is sitting in my bathroom. Beware of this pharmacy, they receive the same coupons you can ask your dermatologist for. Take those coupons to CVS or your pharmacist for more honest service. Do your research around town for the best price before you fill anything here. tl;dr - dishonest salespeople in cahoots with your Dr. will not inform you of all pricing options. read more

Easy to order medication and nice to have it shipped to home vs having to go into a pharmacy.

Really bad customer service. I received a text that my order was processed however when clicking the link I discovered the information they have for me is incorrect. So I called the pharmacy. The lady who answered the phone was very rude. I didn't like how she talked over me, not listening. Then she asked the same question that I tried to explain to her in the beginning of the conversation when she wasn't listening. She had the nerve to get upset and tell me I didn't have to raise my voice. I refuse to spend my money and not receive great customer service. With that being said If possible I will have my dermatologist send my prescription to another pharmacy. read more

My dermatologist sent 3 prescriptions for me to Carepoint. One of my prescriptions didn't get filled. Maybe it was my fault - I verified them online using my phone so I'm willing to give them the benefit of the doubt on that. However, by the time my prescriptions were delivered and I realized one was missing, it was Friday. Carepoint said the missing one wouldn't be delivered until the following Tuesday. I needed it sooner so I let them know I'd need to transfer it to a local pharmacy. My local Walgreens called twice that day to get it transferred and both times they were told there was no pharmacist in duty, only technicians, and the transfer must come from a pharmacist. How is that even legal?? Now it's Friday night and they're not even open until Monday. Why would my doctor send my prescriptions there when I've never used this pharmacy before? Is he getting kickbacks from referring new patients? Probably. That's total BS. I could have gotten my prescriptions filled locally the same day as my appointment instead of getting them 2 days later (I mean, the ones I actually did get). read more

This is a scam. I URGE you not to use this company. When I first got the prescription filled, I received a text message that lead me to their website, where I was able to fill the prescription. Well, when it was time to refill, again, got the text message, however, 1 or my 3 scripts were not listed on there (and it happened to be the only 1 I actually needed). When I called them, they said ok they can order the 3rd one for me, but I needed to give them my credit card info right then. I thought that was very strange, so I asked if I could get the text and I'll just complete it like last time. Then, no text message so I call and they said that they do not do refills online, refills can ONLY be filled by calling. I was SO CONFUSED by this because I legit just got the text for the refills for the other two prescriptions!!! This person was so confused and said that it was very strange and I shouldn't be able to refill prescriptions via their online system. First of all, why in gods name would you not be able to do refills online if every thing else was able to be handled online. Second of all, why did she not know that you CAN indeed do this. And third, why would I want to deal with a company that I have to pick up the phone and make a phone call when I need a prescription. I haven't had to do business over the phone in like a year or two. Anyway, she said the reason you aren't able to order refills online is because it would be a HIPPA violation to store credit card violations. I said...thats funny, because it legit says "Would you like to use the credit card we have on file" and I was able to click yes and order. (Mind you, I didn't even want to refill those prescriptions I just wanted to prove she was wrong. I have come to the conclusion that this company is somehow a scam to get your credit card number. read more

My doctor called in Rx on 6/5/18...it's now 6/8/18 & I still do not have. Called pharmacy to cancel order because no longer need medication, my condition was worsening & doctor gave me other medication. They said it was too late because they had now shipped. I asked if I could return unopened package & they said "NO". I asked them to recall the shipment & they said they had no way of doing that, which I find hard to believe because I work for a company that ships eye care products every day & we have the capability of recalling shipments. So now I have to pay $60.00 for a medication that I do not need because the pharmacy took so long to fill my prescription & wants to do nothing to help me resolve a problem that exists because they could not fill my prescription in a timely manner. read more

My dermatologist sent my prescription here because he said it would be "cheaper" than a CVS or Walgreens. I paid over the phone on a Thursday and they said I would receive a confirmation email/receipt and that I would receive my prescription on Monday. It is Tuesday. No confirmation email. No prescription. I called and they said it was delivered Saturday even though it was not. So basically I paid for a whole lot of nothing. What a scam. read more

Thank You Carepoint! You were very understanding to my medical situation; & made things very convenient; more than any other I've ever dealt with; EVER. I greatly appreciate your business; your proffessionalism; & your better priced than anyone else for my specific meds... You all have been a great role model for other businesses of like; especially during our national/state crisis; & I just want you all to know; you are greatly appreciated; thank you for being so awesome!!! & Keep up the immaculate care!!! read more

I received my first two prescriptions in two days. One week later I'm still waiting on my third with no follow up communication from Carepoint and no acknowledgment of when I might get it. read more

I had a tremendous experience with Carepoint! My dermatologist recommended that I fill my prescriptions through them, and it was terrific! Wren, who helped me through the process, was very patient and helpful. The prescriptions, which should have been very expensive, ended up being affordable courtesy of the coupons and discounts that Carepoint offered. I would definitely use their service again! read more

This pharmacy seems really good at putting together sweetheart deals with local dermatologists. My Derm insisted I could only get my script for meds here, then this double-dealing pharmacy charged me for the meds, then didn't get me the meds, later insisting they can't get that prescription. Later, I find another local pharmacy has it in stock and for less. Six weeks later I STILL don't have my meds. Oh...nor do I have my money. When I call, they say, "Oh, it's coming tomorrow..." Seems that's a line that suckers buy. read more