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    CarePatrol-Phoenix

    4.6 (9 reviews)
    Open 8:00 am - 10:00 pm

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    A Hand Of Joy

    A Hand Of Joy

    4.0(4 reviews)
    0.5 km

    I was referred to this business through my insurance. I am a 48 year old woman who just fought and…read morebeat breast cancer, have three kids still at home and am completely disabled. I booked 1 2-hour session and 5 4-hour sessions. The first issue I had with this company was that they cancelled the 1st booking at the time of arrival due to a "family emergency". I was told they would call back by the end of the day to reschedule. I called twice and my insurance called as well and we left several messages over the next 2 weeks. We finally got a hold of them and rescheduled for yesterday. The caregiver came out and asked what I needed and I told her my bathroom needed worked on and everything went smoothly. Today she came for the 1st 4 hour session and things were going fine. When she started I told her I just needed her help in what ever way she could as my home had become very messy and unorganized during my cancer treatment and since I've become almost totally bedridden. She said "no problem" and started working. About halfway I to the session, looked like she was upset and I asked if she was ok and again a few more times and she continued to say yes and I apologized for the state of my home and she said "that's what I'm here for". I noticed that she was going outside several times and then she came into my room and thrusted her phone at me saying "it's my boss on the phone". The boss, Myra, then proceeded to smt elk me that her caregiver was having a reaction to the cats (I told her at booking that I have cats) and that its wasn't her job to do deep cleaning. I NEVER ONCE asked the girl to do any deep cleaning. She then tells me "you need more help than we are supposed to give you." And then the caregiver left. I don't understand people. How they can be so rude to people who are already down and kick them. Please stay away from this company. So unprofessional and rude.

    Hand of joy delivered with a excellent and amazing service. My expectations where greatly met. With…read moreCaring and passionate staff. I'm truly thankful for their service.

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    Adagio Care Assisted Living Home - kitchen

    Adagio Care Assisted Living Home

    5.0(2 reviews)
    1.6 km

    As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

    Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

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    Facility

    CarePatrol-Phoenix - homehealthcare - Updated May 2026

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