These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The customer service is always exceptional. The store location is always neat & clean. You can be…read moresure to be engaged in an uplifting conversation while conducting any of your needs, business or peesonal.

Red Lobster location 6296, at 3360 Camp Creek Parkway, Atlanta, GA is the absolute best restaurant…read more The service, the server, Bobbie, the food were excellent. And, most important they are honest. My granddaughter left 3 of her rings on the table, and the staff put them away awaiting somebody to claim them. That is a decent and worthy staff. Thank you. My family will highly recommend your establishment and continue to be devoted customers. Keep up the excellent customer service.

Local and polite…read more Don't go anywhere else to ship in the Hiram area. There is never a wait and the staff is ready to help you with all your shopping needs. Another service that stands out is their Notary. My husband and I can in with a bill of sale for our Texas home. Signatures were flying and all over the place. We never felt rushed or nervous about the process. Support local businesses.

This is my local UPS store and I go in there with the right mindset: rough day for the workers,…read morepeople usually not sure what they need and are not ready when they get to the counter, and that you'll wait. If you go in with the right expectations you aren't disappointed. I've never had any negative issues with the employees, but I am usually only dropping off or picking up packages.

They were not open during the posted hours. This put me behind when I was running errands.read more

I love coming to this UPS store off of South Cobb Dr. they're so quick, efficient and offer top…read morenotch quality service at every visit. All I needed to do was return some items so I already had my QR codes ready to scan, they had me in and out in less than 5 minutes. The cost to ship is fairly low, but like any UPS store, the size of your package determines the cost. Ship your items off here if ever in the area!

I have at least a 3 to 4 UPS stores near me and this is the best!! They are always friendly,…read moreefficient and quick! Also great for Amazon returns, copies, mailing, etc.

My little one had a project for school and we needed to print a few things. I placed the order…read moreonline and that was a pretty quick and simple process. Once I placed the order, I received confirmation of my order along with the estimated pick up time so I knew exactly when to grab my order. Located next to the Walgreens just past the Cumberland Pkwy intersection at Paces Ferry, if you're not paying attention you could miss the turn. When I walked in I think I was surprised at how busy the shipping area was but luckily for me there was only one person in front of me needing assistance with printing services. Unfortunately the person in front of me needed a lot of help and I waited about four minutes before another associate greeted me and asked if he could assist me. I let him know I was picking up an online order and he asked for my name and quickly grabbed my order. I appreciated that he reviewed the printed material with me and made sure that I did not need any further assistance. A decent experience but I think if someone had simply let me know "hey we're busy but we'll be with you shortly" that would've gone a long way.

Showed up at 7:57 PM for a package pickup, three minutes before their posted 8:00 PM close. Door…read morewas already locked. The employee admitted the manager had locked up early. Neither of them would hand over my package, even after I asked. Told me to come back tomorrow.

Dante, one of the service reps always has a smile on his face no whether whether it's the beginning…read moreof the day or the end of the day when you know a lot has gone on before hand, especially during Christmas time where everyone's shipping and have little time to be polite! Dante is always friendly and always so accurate in knowing exactly what my needs are and how to meet them! The rest of the crew is great as well! It's always a fast in and out because they're so efficient! I am really sad when I have to go to other UPS stores and deal with poor service and poor attitudes. These people really rock as far as knowing how to please a customer. UPS store is to the left of the cleaners and to right of the Publix grocery store I will continue to come here as long as I can.

I have had a mailbox at this UPS location for nearly 20yrs. Today I closed it due to Kirsten…read more(unsightly brunette with glasses) sabotaging my incoming mail/packages. Over the years, I have had a few unpleasant exchanges with her over my mail/packages and today was the last straw. Well, I was expecting a package from Canada which was due to arrive on Feb 4/26. The items were for my brother's funeral so when I received an email from these people that my package had arrived, I swung by to pick it up. It was not the correct package so I tracked the package on my phone and saw that it was refused by the receiver (UPS @ 2451 Cumberland). I explained to her that the package coming in from Canada may require a custom fee. She (Kirsten) admitted that earlier in the day she refused a package because they didn't have any cash on hand however, she didn't bother to look at the name of the receiver or inquire what the cost was. I found that rather odd and off putting but didn't bother to question her further. She suggested I call the 1-800. I got in my car and did just that. The cost was $44.99. I immediately called back the store and spoke to Kirsten's dad (older man). I asked him how they would handle packages that required Custom Fees/COD. Her Dad explained that their 'protocol' for packages requiring Custom Fees or COD are: They would call the customer (myself) and confirm whether I wanted them to accept and pay for it on my behalf and then I would in turn reimburse them. My package was redeliverd on Feb 6/26. I went in to pick it up and asked the dad for clarification on why his daughter (Kirsten), would refuse a package without looking at the name and wouldn't even bother to follow 'protocol' given the fact that, yes, I've been a customer for nearly 20yrs. He staunchly defended her saying that maybe my name was not on the package, that I should have given them a heads up about the custom fees and blah blah blah. Sir, I just spoke to you a couple days ago about your protocol!!! None of this sat well with me so I returned by mailbox key and demanded a refund on my mailbox. The only thing consistent in this place is POOR, UNFRIENDLY, SURLY CUSTOMER SERVICE!!!!

Big shout out to the staff and Mr George from the West Coast for taking it to the next Fed Ex…read morelevel!! I called and set myself up with the right person. George buddies me by suggesting I visit the store and he could walk me through label crreation. The Fed Ex website was down for two weeks and my situation was desperate and time was running out. The expectation surpassed the experience and George walked me through setting up the label and emailing it in PDF form to my client. The rest was history. Because I have an account my tracking for the package was simplified once the package was accepted in the FedEx ecosystem. Good help is hard to find, and George was leaving support to this location because of staff shortage. His normal office is in Buckhead near Phipps Plaza. When I need help, trust I will be putting on the extra miles if necessary to connect with George. The biggest challenge and area of opportunity is Fed Ex's phone lines. They connect you to anAI source that doesn't comprehend very well when the customer needs are urgent. Instead if you don't choose the correct option which is super slim it will disconnect you. I was disconnected on at least 8 times before someone picked up the phone. Fed Ex spends tons of money on this system without keeping the needs of the customer first. Maybe this experience will render an evaluation and things will change

Poor customer service. Manger is rude! Don't work with them because you will find out soon they…read moreare a poorly run store.

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.