Quick, reasonably priced and reliable service. The only repair shop in years that I've bothered…read morereturning to for future work. They don't price gouge and favor customer retention over short-term profit. I usually just text them a list of what I need like oil change with OW-16, tire servicing, other standard maintenance and examination. Then I just drop off the car, and done. Instruction followed and never any attempts at expensive surprise issues.

I called K&S Complete Auto Repair ahead of an upcoming road trip and was assured they could take…read morecare of both an oil change and a tail light repair--"no problem, just bring in your car." Based on that promise, I proceeded with the service. When I returned to pick up my vehicle, I was surprised by the unusually low total and asked about the tail light. Only then was I told that the repair hadn't been completed and I would need to come back the following week. I do not have the ability to return due to my travel schedule, which I clearly communicated from the start. The issue is not that the work wasn't done--it's that I was led to believe it would be. Had they been upfront about their capacity, I would have gone elsewhere to avoid being put in this stressful situation right before a long drive. Extremely disappointed with the lack of transparency and reliability. I would not return based on this experience.

Review long overdue. I've been going to TLS Auto Service for over 10 years, and Anthony, the owner,…read morehas worked on several of my vehicles over the years--including a 3rd gen 4Runner, 3rd gen Prius, and now my 5th gen 4Runner and 4th gen RAV4. I bring all my cars here for regular maintenance like oil changes, brake fluids, differential fluid and coolant fluids maintenance, brake pad and rotor replacements. They've also handled bigger repairs such as an axle seal leak, valve cover gasket leak, and fixing warped rotors. Everything has always been done right the first time. What really sets this place apart is that Anthony does most of the work himself, and after the job is done, you hear directly from him about what was done and why. He's very polite and easy to talk to, and you never feel like you're being ripped off. The quality is as good as--or better than--the dealership, using original Toyota parts, but without dealership prices. No middleman, no customer service rep--just straight answers from the person actually working on your car. He also documents major repairs with before-and-after photos and will even check in a day or two later to make sure everything's driving well. Most importantly, they're honest, reliable, and trustworthy. I've never had an issue in the 10+ years I've been coming here. If you're looking for a shop you can actually trust, I highly recommend TLS Auto Service.

I have been going to TLS auto service for years now. Anthony is an honest and experienced…read moretechnician/mechanic and really knows his craft. And his pricing is very reasonable too. If you own a Toyota, Lexus, or Scion... this is the mechanic you want to touch your car.

My husband called in advance and the person over the phone knew what my husband was talking about…read more They gave him a decent quote for AC recharge and asked my husband to come in. Upon arrival, my husband and I were greeted properly and helped right away. The owner gave us a place to sit while we waited for my husband's AC to get recharged. The shop is small but MIGHTY. Two kind and hardworking employees were servicing cars. The owner seemed honest and attentive by making sure we had the best customer service. Highly recommend this place. Don't waste your time and money anywhere else. We truly appreciate the care that was provided! Thank you Mo!

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service

Rey is the best. He was able to diagnose what was wrong with my car, ordered the best value…read morematerials, and was fair in pricing. Extremely responsive and also very fast He's in my holy grail list of best local businesses

Requested a quote for a catalytic converter job. The quote was very reasonable and my car passed…read moresmog! I dropped my car off at 9am and I'm also happy that the job was finished in time for me to still head out to Coach my badminton team at 4pm.

I will definitely come back for my oil change and repairs. It's hard to find repair shops that are…read morehonest, helpful, and open on Sundays!

Need a smog check? Come here. No wait fast and friendly. Price is great too. Highly recommend.read more

Haven't met someone who knew so much about cars. I was…read morerecommended to Winston's shop through a family friend about a year ago. I had issues with my CRV and it started making a weird noise that was coming from the wheel well. I took it to two different mechanics. One said it was the brakes. So I paid to have it changed but the noise was still there. The next mechanic said it was an alignment issue so...I paid to have THAT done and the noise was still there. Finally, I heard from a close friend that he knew a guy that could fix it. Took it to Winston and he diagnosed it to be a wheel barring issue. If I didn't get it fixed soon, then it would have caused more damage. Winston fixed it for a good price and the noise went away. Now, I take all my cars and he gets it fixed and at a fair price.

Winston is one of the last honest mechanics that I know of and one of the few things that I miss…read moreabout living in the bay area. I drive from the Sacramento area into Santa Clara because I really can't find anyone else that I can trust to work on my vehicles. He runs an honest business and only makes honest recommendations that you need, he's not trying to upsell you on some BS service just to make a couple of extra bucks. He doesn't believe in cheap aftermarket parts, only uses quality fluids and has excellent workmanship. Cleans up after himself, ensures that after he's done with the service, it's as if no one worked on it if not better when it comes to cleanliness. If you've been looking for someone that you can trust with your vehicle maintenance so that you can be confident and worry free, Winston's Auto Service is your place and Winston is your guy. Years of automotive experience, high workmanship standards and simply a really good guy.

Honest car repair shop is hard to find and I would highly recommend this auto shop…read more Had check engine light on and went to Chet's Auto Care for repairs. Even though Vu was single handed and getting multiple phone calls, Vu was still very patient in discussing repair options. Dropped off my car around 9:30am and got a call back around 2:30pm saying repair was completed. Instead of having a couple of sensors replaced (~$300), Vu said he had found and replaced a rat chewed cable connector (~$60) that resolved check engine light. He charged me for cable connector and honest labor, and car is running fine again. I know where I will be taking my car for any future repairs.

I had a strange experience here…read more My 2018 Honda Accord started acting up, occasionally misfiring, so I brought the vehicle in. Because it was intermittent, and not occurring when the vehicle was at the shop, they said they couldn't find anything and gave it back to me. The next day, it started acting up again, but worse with warning lights lighting up all over the dashboard, so I brought the car back. This time they were able to determine that the number three cylinder had misfired, they removed the spark plug and coil and replaced them. The car seemed to be fine... for a day. And the same symptoms returned. I take the car back to the shop, a mechanic, who was talking to his girlfriend the whole time on the phone, was assigned to look at it. He's there for at least 25 minutes, trying to figure out what's wrong and continue a conversation with his lady friend. They determine that it's the number three cylinder again and they remove the spark plug and show it to me. And there is damage to the spark plug, evidence of corrosion. So they take a scope, look down into the engine and come back with the bad news... Broken head gasket. $3500 to replace. The owner of the shop recommended not to replace it because the engines were faulty to begin with on that particular model. My question is this: if a replacement spark plug was able to be corroded within a day, wasn't the original spark plug they took out on the number three cylinder also corroded? Why didn't they test for water leakage then? Seems to me they wanted to make $700 very quickly, even though they knew probably the whole time it was a head gasket issue. That's why I question the ethics of this place. And I will not take my new car there for repair.

It was a great customer service that I have ever seen…read more Highly recommend you to try it and enjoy the hospitality of the service advisors

I had to car services done in the same day. One for me and one for my mom Talk about stress free!…read more Damn- the guys handled it so amazingly and hands down the best crew to chat with. Thanks for the amazing work and did not push anything on me and gave great advice. Will be back. Thanks team. Carla Leonhardt San Jose

My car's engine light was flashing so I pulled over and turned my car off to be safe. I was…read morerecommended this service shop, and I am so happy to be serviced here. The team is attentive and responsive and reassuring. My car needed to get its spark plug coils changed out, and they took time to check my car for safety, replacing my headlights and even cleaning the covers so they are so clear now! The attention to detail and clarity of what my next steps are greatly appreciated. I look forward to continuing to bring my car in for quality maintenance and performance. Thank you Ali & Nathan & team

I had a problem with my GLK 350 in which I installed a CarPlay screen to update the audio system…read more But I inadvertently damaged the climate control wiring when reinserting the head unit. I reached out in Yelp to find a mechanic and Ali contacted me to help fix the issue. The reviews were great for his shop so I brought my vehicle in. And Ali was able to fix the damaged wiring and send me on my way in reasonable time. Where most shops I contacted wouldn't touch this issue, Ali tackled it with professionalism and ease. He also kept me updated with excellent photos of his progress. As many have said here, I highly recommend Ali for the quality of his work. Thank you again Ali!!

Great service from start to finish. Fernando was professional, kind and made scheduling easy when…read morewe weren't sure what was wrong. They performed a thorough inspection and clearly walked us through what needed to be prioritized since the car wasn't safe to drive, which we really appreciated. They got to work right away and had the car ready the same day--super rare. We're really grateful and will definitely be back!

Do not trust this shop. The owner uses aggressive "hostage" tactics to force payment for…read moreunauthorized work that violates California Business and Professions Code § 9884.9. ​I was hit with surprise charges for work I never agreed to, and the owner refused to release my vehicle unless I paid cash immediately. When I questioned the bill, he became hostile, threatened me with $150/day in illegal storage fees, and even called the police to intimidate me. ​I have filed a formal complaint with the Bureau of Automotive Repair (BAR) and the Santa Clara County District Attorney. If you don't want your car held for ransom, stay far away from this place. I'm surprised that he has 4 stars review, I have no doubt it's all paid ones