I had the BEST experience working with George! He truly went above and beyond to help me get the…read moreexact car I wanted. This was my first time buying a car, and he made the whole process so easy and stress-free. He was incredibly patient, kind, and took the time to explain everything to me so I felt confident in my decision. George didn't just try to sell me a car--he genuinely cared about helping me find the right one. I'm so grateful for his help and I couldn't be happier with my purchase. If you're looking for someone who is honest, helpful, and actually listens, George is your guy! Highly recommend!

Working with San Jose Auto Sales was a dream. They gave us a fair price and the customer service…read morewas outstanding! No pushy sales tactics or schemes. Just nice people who wanted to help us find the right vehicle for our business needs. They now have a personal and professional customer for life because of how they treated us. I highly recommend shopping with them. Andrea For Alameda Point Collaborative

Dropped a friend off to pick-up his car…read more I use a different mechanic for my E55, but I decided to ask Bill about a mystery coolant leak. He graciously discussed it with me and looked under the hood to rule out any obvious problems. He then suggested I watch the level in the course of next week or so, and then go from there. A typical mechanic might've tried getting a [paid] diagnostic first.

Brought my car to Motorspeed West to diagnose a dead headlight and ended up getting a masterclass…read moreon how over-engineered modern BMW BDCs are. Bill is a rare breed of honesty and integrity--the local BMW community is incredibly blessed to have him and his team in our corner.

Allen was knowledgeable, patient, professional a little bit of pressure came at the end of the deal…read morewhere it had to be done today or who knows what happens tomorrow

Horrible customer service. Don't go here, they don't even get up to greet people and stay seated at…read moretheir desk like people coming are bothering them.

I went in with 2 vehicles in mind to look at, either a RAV4 or Camry. The RAV4 I seen online was…read moresold, however they had another one there. The young lady that helped me asked what vehicles I had in mind to look at and I told her those both. She brought out the RAV4 and I test drove it and then she brought out the Camry. I went with the Camry. The young lady was very nice and easy to talk to. The young man that helped with the financing portion was very nice as well. They made everything really easy. I noticed the front windshield was cracked and they set up a time to get it fixed. Everything about the transaction and sale was quick and easy. I would recommend anyone who is looking for a vehicle to keep enterprise car sales in mind. Also loved the cute ribbon detail when I went to pick up my car as well.

First, I would like to state that enterprise has created an environment that is congenial and…read morefacilitates a pleasant car buying experience. Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other. I also found out that Enterprise cares about its staff and has internal procedures to promote their careers Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value. Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report. They have enough in inventory that you have some choice. Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability. Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category. I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota. After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it. As for Mitsubishi... Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics. My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires. It was at Pep Boys that we discovered the tires were perfectly fine. I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys. I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time. Well, those enterprise mechanics won this round. Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents. Overall, the experience at Enterprise was superb. Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive. All in all I think I spent about 6 to 7 hours total reviewing their inventory and making my pick. Although I spent much longer than that doing extracurricular research. Compared to other used car dealers, the Enterprise buying experience blew them away. Pat and Kate listened carefully to what I wanted and brought forth the best fit . Another dealer were excellent, but they had small inventories. One dealership just seemed phenomenally rude. A third dealership seemed hell bent on selling me an SUV which was way more car than I needed. When I asked to see a four door sedan, they turned away and started to show me a Subaru Forrester. Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail. It can take 2 months or thereabouts but your temporaries are good for 3 months. Since I donated my car only thing I had to do was transfer the title for my old car. After all this, the tire pressure warning went off after driving 100 miles. all four tires were about 13 pounds below the recommended pressure. Now, if you under inflate a tire it gives a smoother ride. And if you choose to over inflate your tire the ride will be much rougher. So this is a dirty trick, played by the Enterprise mechanics to smooth out the ride . Enterprise mechanics, you have been caught red-handed. You lose this round.

My wife and I needed to get me a RAV4 Hybrid in order to accommodate my impending hip replacement,…read moreas our now other car is a 2017 Prius Prime PHEV that unfortunately sits too low, forcing me to perform minor leg gymnastics to enter or exit the car. I checked status on a target red XLE on their site and not long after, Jesus Contreras reached out to discuss. It turned out that car was in the process of sale. Jesus then asked what I was interested in. I explained Ruby Red Pearl 2025 RAV4 Hybrid XLE with Convenience Package. He researched and came back stating that they had what we desired currently awaiting build in Japan. The delivery time was a month and a few days away, so he suggested a deposit would lock it in for us. We could then relax and just wait. (And fend off other dealers calling to ask if we'd want t look at something not red...). We took delivery of the red RAV on 6 March. José understood we had a wee bit of a time crunch and effortlessly stepped up through our cash purchase while the RAV was being readied (having just arrived the day before from the port).The point to my recommendation was Jesus was approachable, true to his word, a no pressure guy and accommodating. When we arrived at the dealership on the 6th, we found a clean welcoming and warm environment, a nice looking dealership and - and above all, we were treated with respect and not one iota of pressure from anyone. We had bought the Prime at Capitol Toyota in 2017 and the experience was totally different (mainly due having bought it in their old facility, prior to the new and larger complex be opened. Not horrible, but it was certainly missing the warmth of Steven's Creek Toyota - everyone was relaxed - many checking if we needed anything while waiting the on purchase to be concluded. So. Ask for Jesus Contreras if you're in the market for a new Toyota. I'm sure you'll agree with me that he's the real deal.

If you're going for the classic American car-buying experience, you should buy from here. But I'll…read moredo you one better;buy from Matt. That way, after you spend $50k and get home to discover parts are missing, you can jump right into the "what do you mean" game: you'll run around, get ghosted, and then, because the customer appreciation package is totally included, you'll get to enjoy the sequel. First, you'll get a couple rounds of "they're in the mail." Then, once that runs its course, you can play another round of ghosting before you're finally handed the parts department number and told to start the games over again. For additional time, effort, and fun. Yay! Stevens Creek Toyota; making car buying great again.

False advertising at first I offered $8,500 got rejected it's no problem…read more Then when I ask out the door price they bumped the price for 11,500 instead of 10,500 or Obo why put that price there? Waste my time

I just bought a used car from Auto Deal after finding something I was looking for on one of their…read moreCraigslist ads. I gotta say - this was a pretty seamless and straight-forward experience - something which is unusual and rare when buying a used car. Here's what really stood out to me from start to finish: - Greg was quick to respond to my initial text - We arranged a time to meet at his lot and when I showed up 10 minutes early, he was already there. Thanks for being early and not making me wait around on my lunch break. Appreciate you for that big time. - When it came time to deal, we had some negotiation, but it was not high pressure. He was informative and knew the vehicle and showed me how some of the storage and seats flipped up for loading. Very professional, good attitude. - We agreed on a price and sat down to sign paperwork. Wow, this is probably the fastest and easiest car buying paperwork I've ever filled out. He was very organized and presented the paperwork thoroughly and really didn't waste any time. The paperwork exercise literally took 15 minutes total, although he didn't seem rushed, just organized. What a time saver! Sometimes you don't realize how valuable your time is until someone works efficiently like this and it takes much less time than you expected. -I've had the car for a day now and there have been no surprises. I knew a bit about this model car before the purchase and it has lived up to my expectation. The car drives great and is in EXCELLENT condition for being a 100k mile car. It's just what I was looking for and I'm glad we could do a deal. It was very nice to meet you and a big thanks for making everything so smooth and easy!

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

I've written about Arkady before. He is worth every penny spent. We've been going through him for…read moreyears and will continue to do so. He's responsive and knows the car business very well. Lani

If I could give them more then 5 stars I would do it I have been changing cars since I was born lol…read morethis the first time I have the chance to deal with people that they're so honest and quick.I was driving over with my friends looking for a cars dealer and I saw a beautiful bmw parking on the top notch auto sales dealer so I was like let's check it out and then as soon I got there the owner Jason comes out and he welcome us.Then I asked to drive the car and he went within seconds to get the keys short story I drove the car and I like the way how it drive so now I have to check my Credit score to finals it he was like go have some coffee until I get the approve for you. And it was a good coffee I came back and he got me the approval but fortune I haven't the all down payment so I got worry. He was like don't worry you could give me Half the money and the other half on another time dude I really didn't believe what I just heard lol Man if you really looking for a good car this is the best place to get your car from. thank you so much Jason Thank you so much top notch auto sales

I had an excellent car buying experience today . My little sister was buying her first car. Jason…read moremade the experience super easy and straight forward. Made her first big adult purchase go smooth we are all so grateful. Thanks for the top notch service.

Steven's service is truly excellent! I did a 3-year lease on a brand-new 2026 Toyota Camry XSE…read morethrough Steven, and his price was better than any Toyota dealership I checked. The entire process was also incredibly quick and efficient. From signing the contract to picking up the car, everything took less than 30 minutes. Unlike traditional dealerships where you can spend hours negotiating and dealing with paperwork, Steven made everything smooth, simple, and hassle-free. He also does window tint and PPF at his company, and all of this was completed before I picked up the car. He's honest, professional, and very easy to work with. Next time we buy or lease another car--no matter the brand--I'll definitely go back to Steven. Highly recommended!

This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

Dino was very professional throughout the process and answered all questions. Very happy with the…read morepurchase!

I could not be more happy or appreciative of Dino Motors. I…read moream a total amateur at cars. I bought a used Leaf from them. Dino is friendly, patient, on time. And helped me find a charge station to test this EV. The car is excellent, making this positive review easy. Dino is the man I would recommend if a friend or acquaintance asked me car questions or abut availability. This guy is worthy of an office visit even if you aren't in the market. You will like him. Shattered all stereotypes of the sleazy car salesmen. Total positive experience.